Toronto, Ontario, Canada · Hybrid
A Better Life for Those at Home The Care Company is a leading provider of in-home personal support and nursing services across all ages—from seniors who want to stay independent at home, to children and young adults livi…
Skills: Scheduling, Communication, Customer Service, Technical Support, Documentation
Toronto, Ontario, Canada · Hybrid
A Better Life for Those at Home The Care Company is a leading provider of in-home personal support and nursing services across all ages—from seniors who want to stay independent at home, to children and young adults livi…
Skills: Scheduling, Communication, Customer Service, Technical Support, Documentation
Oakville, Ontario, Canada · On-site
$66/hr–$86/hr
Part-Time IV Infusion Nurse (RN)About The Care Company The Care Company is a home healthcare company whose purpose is to create A Better Life for Those at Home. We help individuals remain in their homes for as long as th…
Skills: IV Insertion, Infusion Therapy, Venipuncture, Nursing Assessment, Aseptic Technique
Mississauga, Ontario, Canada · On-site
$66/hr–$86/hr
Part-Time IV Infusion Nurse (RN)About The Care Company The Care Company is a home healthcare company whose purpose is to create A Better Life for Those at Home. We help individuals remain in their homes for as long as th…
Skills: IV Insertion, Infusion Therapy, Venipuncture, Nursing Assessment, Aseptic Technique
Etobicoke, Ontario, Canada · On-site
$66/hr–$86/hr
Part-Time IV Infusion Nurse (RN)About The Care Company The Care Company is a home healthcare company whose purpose is to create A Better Life for Those at Home. We help individuals remain in their homes for as long as th…
Skills: IV Insertion, Infusion Therapy, Venipuncture, Nursing Assessment, Aseptic Technique
Toronto, Ontario, Canada • Hybrid
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As a Client Scheduling Coordinator, you will manage caregiver schedules, respond to client and caregiver inquiries, and ensure accurate documentation. You will also provide support for new client intakes and assist with care coordination.
A Secondary School Diploma is required, with a preference for a certificate in Office Administration or Medical Terminology. Candidates should have at least 2 years of scheduling experience in healthcare and strong communication skills.
A Better Life for Those at Home
The Care Company is a leading provider of in-home personal support and nursing services across all ages—from seniors who want to stay independent at home, to children and young adults living with health challenges, and to clients needing nursing care on demand.
Our mission is simple: help people stay safe, supported, and connected at home. Through our Make Each Day Count philosophy, we help clients return to the hobbies, activities, and daily routines they love.
We are currently hiring a Remote Client Scheduling Coordinator for our evening and weekend shift team. If you’re looking for a hybrid job in healthcare scheduling where you can make a real difference, this role is for you.
Position Details· Job Title: Client Scheduling Coordinator
· Location: Remote – Must reside in the Greater Toronto Area (GTA) for occasional in-office collaboration when required.
· Schedule:
Week 1:
Week 2:
· Status: Part-Time
· Pay: $28 per hour
Job SummaryAs a Client Scheduling Coordinator, you will play a key role in ensuring clients receive timely and consistent home care services. You will support caregivers, coordinate schedules, manage urgent changes, and maintain accurate records using AlayaCare, our industry-leading home care software.
This is an excellent opportunity for candidates seeking a hybrid healthcare job, evening and weekend scheduling role, and customer service work in the home care industry.
Key ResponsibilitiesSchedule Management: Manage caregiver schedules, process schedule changes, fill open shifts, and ensure all caregiver bookings are accurate and up to date.
Client & Caregiver Communication: Respond promptly and professionally to client and caregiver questions, concerns, emergencies, service updates, and scheduling needs through both verbal and written communication.
Customer Service & Intake Support: Provide excellent customer service to clients, families, caregivers, and referral sources. Support new client intakes by gathering information, responding to inquiries, documenting care needs, and helping ensure a smooth onboarding experience.
AlayaCare Support: Provide technical support to caregivers using AlayaCare, including mobile app support, visit documentation guidance, and troubleshooting basic system issues.
Documentation: Maintain accurate, timely, and up-to-date client, caregiver, and scheduling information within AlayaCare and other internal systems.
Care Coordination: Match caregivers with clients based on care needs, caregiver skills, location, availability, continuity of care, and client preferences.
Concern Resolution: Respond to client and caregiver concerns in a calm, professional, and solutions-focused manner, escalating urgent or complex issues to the appropriate team member when needed.
Quality Assurance: Assist with internal audits, documentation reviews, schedule accuracy checks, and compliance with company policies, procedures, and service standards.
Collaboration: Work closely with the Office Team, Coordinators, Nursing Team, and Care Team to support seamless communication, consistent service delivery, and high-quality client care.
Education· Secondary School Diploma required
· Certificate or diploma in Office Administration, Medical Terminology, or a related field is an asset
Experience & Skills· Minimum 2 years of scheduling experience in healthcare, home care, or a fast-paced environment
· Experience with AlayaCare or similar healthcare scheduling software
· Strong verbal and written communication skills
· Ability to troubleshoot issues with professionalism, empathy, and tact
· Excellent computer skills (Microsoft Office, EMRs, scheduling platforms)
· Ability to manage multiple tasks in a high-volume environment
· Strong attention to detail and reliable attendance
Why Work with the Care Company?· Purpose-Driven: Help clients maintain independence and quality of life in their homes.
· Competitive Pay: Earn $28 per hour with consistent weekday evening hours.
· Career Growth: Opportunities to grow within a rapidly expanding home care organization.
· Supportive Culture: Join a caring, collaborative, mission-driven team.
About The Care CompanyThe Care Company provides compassionate, personalized home care services that help people live safely and comfortably in the place they love most—their home. Whether it's PSW support, nursing care, pediatric home care, or post-operative recovery, we’re committed to making each day count.
Website: https://www.carecompany.com/
A Better Life For Those At Home.
A Better Life for Those at Home! We believe that better health care comes to you. The Care Company provides in home Personal Support and Nursing services to people of all ages. We help seniors stay living in their own homes. We provide support for children and young adults facing health challenges. We provide on demand Nursing support for anyone who needs it post operation. What really makes us special is our Make Each day Count philosophy where we help people reconnect with the hobbies and activities they might have abandoned due to health and mobility challenges.
Offices: 864 Millwood Rd, Toronto, Ontario M4G 1W6, CA
A Better Life For Those At Home.
A Better Life for Those at Home! We believe that better health care comes to you. The Care Company provides in home Personal Support and Nursing services to people of all ages. We help seniors stay living in their own homes. We provide support for children and young adults facing health challenges. We provide on demand Nursing support for anyone who needs it post operation. What really makes us special is our Make Each day Count philosophy where we help people reconnect with the hobbies and activities they might have abandoned due to health and mobility challenges.
Offices: 864 Millwood Rd, Toronto, Ontario M4G 1W6, CA
