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Program Administrator

Goodyear, Arizona, United States · On-site

$19/hr–$21/hr

Mid level

About Source of Hope LLC Source of Hope LLC is a Division of Developmental Disabilities (DDD) provider committed to delivering compassionate, high-quality services to individuals with developmental disabilities throughou…

Skills: Recruitment, Employee Onboarding, Compliance Auditing, File Management, Microsoft Office

Thesourceofhopellc logo

Program Administrator

Thesourceofhopellc

Goodyear, Arizona, United States • On-site

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Mid level

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  • $19/hr–$21/hr
  • Full-time
  • Professional growth opportunities, Ongoing training and professional development, Collaborative work environment
  • Posted 33d ago
  • ~40 hrs/week

Responsibilities

The Program Administrator oversees administrative operations, including the recruitment, hiring, and onboarding of staff. They are also responsible for maintaining provider records and ensuring strict compliance with DDD regulations through routine audits.

Requirements

Candidates must have at least two years of administrative or HR experience and proficiency in Microsoft Office. A valid Arizona driver's license and the ability to travel throughout the state are required.

Full job description

About Source of Hope LLC

Source of Hope LLC is a Division of Developmental Disabilities (DDD) provider committed to delivering compassionate, high-quality services to individuals with developmental disabilities throughout Arizona. We are seeking a highly organized, detail-oriented, and motivated Program Administrator to join our growing team.

The Program Administrator plays a critical leadership role in supporting daily operations, ensuring compliance with DDD regulations, managing employee onboarding, maintaining provider records, and assisting with recruitment and hiring efforts.

Position Summary

The Program Administrator is responsible for overseeing administrative operations, recruiting and onboarding new employees, conducting compliance audits, maintaining provider files, and ensuring all employee documentation meets organizational and regulatory requirements. This position also requires occasional travel to conduct in-person onboarding with families and newly hired Direct Care Workers.

Essential Duties and Responsibilities

Recruitment & Hiring

  • Recruit, interview, and hire Administrative Staff and Direct Care Workers.
  • Post job openings on recruitment platforms.
  • Screen applications, verify references, and coordinate interviews.
  • Ensure candidates meet all DDD employment requirements.

Employee Onboarding

  • Coordinate and complete onboarding for all newly hired employees.
  • Assist new hires with employment paperwork and electronic onboarding.
  • Verify employment eligibility and required documentation.
  • Schedule mandatory trainings and certifications.
  • Travel to family homes when in-person onboarding is required.

Compliance & File Management

  • Conduct routine file audits 
  • Ensure all documentation is complete, accurate, and compliant with DDD requirements.
  • Maintain electronic employee records and organizational databases.
  • Coordinate annual and monthly compliance activities.

Administrative Operations

  • Monitor office email communications and respond professionally.
  • Organize, maintain, and update confidential employee records.
  • Prepare reports and assist leadership with compliance audits.
  • Maintain tracking spreadsheets 
  • Support company initiatives and participate in organization-wide projects.

Training & Support

  • Schedule required employee trainings.
  • Assist staff with onboarding questions and documentation.
  • Ensure employees remain compliant with ongoing training requirements.
  • Promote a culture of professionalism, accountability, and teamwork.

Qualifications

Required

  • Minimum of two (2) years of administrative or human resources experience.
  • Strong organizational and time-management skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Ability to maintain strict confidentiality.
  • Valid Arizona driver's license and reliable transportation.
  • Willingness to travel throughout Arizona.

Preferred

  • Experience working with Arizona DDD programs.
  • Knowledge of provider onboarding and compliance requirements.
  • Experience using HRIS systems (iSolved preferred).
  • Experience with employee recruitment and hiring.
  • Familiarity with electronic record management and compliance audits.

Skills & Competencies

  • Strong attention to detail
  • Excellent organizational skills
  • Ability to manage multiple priorities
  • Problem-solving abilities
  • Professional communication
  • Leadership and teamwork
  • Customer service mindset
  • Ability to work independently

Why Join Source of Hope LLC?

  • Supportive and mission-driven team
  • Opportunity for professional growth
  • Meaningful work that positively impacts families and individuals with developmental disabilities
  • Collaborative work environment
  • Ongoing training and professional development

How to Apply

Interested candidates are encouraged to submit:

  • Resume
  • Cover Letter (optional)
  • Professional References

Join Source of Hope LLC and help us provide exceptional care, maintain the highest standards of compliance, and support families throughout Arizona.

Related keywords

DDD RegulationsDivision of Developmental DisabilitiesHRISiSolvedEmployee RecordsCompliance AuditsDirect Care WorkersOnboardingRecruitmentArizona Driver's LicenseAdministrative OperationsElectronic Record Management

About Thesourceofhopellc

LinkedInVisit site

I help struggling people reconnect with their passion and purpose.

Industry
Professional Training and Coaching
Company size
2-10 employees
Founded
2017
Headquarters
Atlanta
LinkedIn followers
83

Berneitha James aka Coach BJ is an experienced Master Wellness Coach professional where she provide clients the opportunity to achieve goals and create the future, they see for themselves. Berneitha worked with clients’ ranging from business professionals, Entrepreneurs, small business owners to small companies. She started The Source of Hope to fill a gap in the area of Wellness that deal with not just one area of a person’s life, but the Big 5 areas: Health, Money, Career, relationships, and their connection to something greater. The concept of dealing with the whole person eliminate the need to waste resources or time trying to commit to several programs when The Source of HOPE is the One stop coaching practice to meet your overall well-being. By employing a solution-oriented approach the clients can see concrete steps they can take to achieve their ambitions in all areas of their life. Since being in business she have been able to reach people on a more profound level and have guided them in the following areas: • Better Health (eating habits, stress reduction, manage medical illnesses between doctor’s visits) • Personal and Professional Development • Mind and Body transformations • Adopting new behaviors • Financial Budgeting, savings, etc.. • Achieve positive long-lasting results At the end of working with every client they can reasonably expect to gain confidence, insight, encouragement & tools to sustain long-term success

Offices: Atlanta, US

View all jobs at Thesourceofhopellc

About Thesourceofhopellc

LinkedInVisit site

I help struggling people reconnect with their passion and purpose.

Industry
Professional Training and Coaching
Company size
2-10 employees
Founded
2017
Headquarters
Atlanta
LinkedIn followers
83

Berneitha James aka Coach BJ is an experienced Master Wellness Coach professional where she provide clients the opportunity to achieve goals and create the future, they see for themselves. Berneitha worked with clients’ ranging from business professionals, Entrepreneurs, small business owners to small companies. She started The Source of Hope to fill a gap in the area of Wellness that deal with not just one area of a person’s life, but the Big 5 areas: Health, Money, Career, relationships, and their connection to something greater. The concept of dealing with the whole person eliminate the need to waste resources or time trying to commit to several programs when The Source of HOPE is the One stop coaching practice to meet your overall well-being. By employing a solution-oriented approach the clients can see concrete steps they can take to achieve their ambitions in all areas of their life. Since being in business she have been able to reach people on a more profound level and have guided them in the following areas: • Better Health (eating habits, stress reduction, manage medical illnesses between doctor’s visits) • Personal and Professional Development • Mind and Body transformations • Adopting new behaviors • Financial Budgeting, savings, etc.. • Achieve positive long-lasting results At the end of working with every client they can reasonably expect to gain confidence, insight, encouragement & tools to sustain long-term success

Offices: Atlanta, US

View all jobs at Thesourceofhopellc

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