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Jobs at The Envoy Hotel, Marriott Autograph Collection (Now Hiring) — 1 open

The Envoy Hotel, Marriott Autograph Collection logoThe Envoy Hotel, Marriott Autograph Collection

Housekeeping Manager

Boston, Massachusetts, United States · On-site

$68k–$74k/yr

Mid level

Overview Opportunity: Housekeeping Manager Manage housekeeping operations in accordance with established guest service, quality and sustainability standards. Your Growth Path Executive Housekeeper – Operations Manager – …

Skills: Housekeeping Management, Staff Training, Scheduling, Inventory Management, Quality Control

The Envoy Hotel, Marriott Autograph Collection logo

Housekeeping Manager

The Envoy Hotel, Marriott Autograph Collection

Boston, Massachusetts, United States • On-site

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Mid level

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  • $68k–$74k/yr
  • Full-time
  • high school
  • Posted 13d ago
  • Apply by Jun 16
  • ~40 hrs/week

Responsibilities

Manage daily housekeeping operations to ensure guest service, quality, and sustainability standards are met. This includes supervising staff, inspecting facilities for cleanliness and safety, and managing departmental budgets and inventories.

Requirements

Requires at least one year of previous housekeeping supervisor experience. A high school diploma or equivalent is preferred.

Full job description

Overview

Opportunity:  Housekeeping Manager

Manage housekeeping operations in accordance with established guest service, quality and sustainability standards.

 

Your Growth Path 

Executive Housekeeper – Operations Manager – Assistant General Manager

 

Your Focus

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
  • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
  • Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
  • Prepare schedules based upon occupancy and assign duties to associates.
  • Take inventory and submit periodic inventory orders to ensure supplies are purchased in a timely manner. 
  • Prepare required paperwork pertaining to departmental functions.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, guest room safety).
  • Maintain departmental expenses in line with the budget as described by the General Manager.
  • Ensure compliance with specific brand standards.
  • Be aware of and communicate service scores to drive improvement and higher guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
  • Perform other duties as requested by management.

 

Your Background and Skill

  • High School diploma or equivalent preferred.
  • One year previous housekeeping supervisor experience required.

 

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. 

 

What We Believe

 

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

 

To see other opportunities at this location, click here.

Related keywords

HousekeepingHospitalityGuest SatisfactionBrand StandardsKey ControlEarthViewSafety CommitteesLuxury HotelsStaff CoachingOperational Efficiency

About The Envoy Hotel, Marriott Autograph Collection

LinkedInVisit site
Industry
Hospitality
Company size
51-200 employees
Headquarters
Boston, MA
LinkedIn followers
916

With its fusion of bold originality and hospitality, The Envoy Hotel looks forward to the new frontier. Part homage to the inspired community that surrounds it, part ode to the Innovation District it calls home, The Envoy Hotel ascends—136 rooms and suites offering a modern, design-forward aesthetic and a comfortable, easy-going vibe. Cast in a fresh and independent way, yet completely in-step to the rhythm of the city, The Envoy Hotel hails visitors and locals who crave an authentic connection to the pulse of Boston. Here, welcoming, in-the-know hospitality, handcrafted experiences and smart food and drink are served with a local perspective—all surrounded by a waterfront vantage point to envy. For work or play, to gather and connect, there’s a new port of call. Its name is The Envoy Hotel.

Offices: 70 Sleeper Street, Boston, MA 02210, US

View all jobs at The Envoy Hotel, Marriott Autograph Collection

About The Envoy Hotel, Marriott Autograph Collection

LinkedInVisit site
Industry
Hospitality
Company size
51-200 employees
Headquarters
Boston, MA
LinkedIn followers
916

With its fusion of bold originality and hospitality, The Envoy Hotel looks forward to the new frontier. Part homage to the inspired community that surrounds it, part ode to the Innovation District it calls home, The Envoy Hotel ascends—136 rooms and suites offering a modern, design-forward aesthetic and a comfortable, easy-going vibe. Cast in a fresh and independent way, yet completely in-step to the rhythm of the city, The Envoy Hotel hails visitors and locals who crave an authentic connection to the pulse of Boston. Here, welcoming, in-the-know hospitality, handcrafted experiences and smart food and drink are served with a local perspective—all surrounded by a waterfront vantage point to envy. For work or play, to gather and connect, there’s a new port of call. Its name is The Envoy Hotel.

Offices: 70 Sleeper Street, Boston, MA 02210, US

View all jobs at The Envoy Hotel, Marriott Autograph Collection

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