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Campbell River, British Columbia, Canada · On-site
Entry level
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Full-time
high school
Health insurance, Dental insurance, Paramedical services, Employee discounts
Posted 8d ago
Apply by Sep 1
~40 hrs/week
Responsibilities
The Customer Service Associate is responsible for responding to customer inquiries, offering professional solutions, and promoting customer loyalty. They must also manage daily order reports and follow up with customers to ensure their needs are met.
Requirements
Candidates must possess a high school diploma or equivalent and demonstrate strong communication and multitasking skills. Proficiency in Microsoft Office and a flexible schedule to work evenings and weekends are required.
Full job description
Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
Respond to customer inquiries and offer solutions in a courteous and professional manner
Follow up with customers to identify and support their needs
Promote customer loyalty by providing exceptional customer support
Review and follow up on order reports on a daily basis
Other duties as assigned
Qualifications
Strong customer service focus
Team oriented
High school diploma or equivalent
Exceptional communication skills, both written and verbal
Proven ability to multitask and maintain organization
Proficiency with computers and Microsoft Office programs
Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick?
A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
Competitive remuneration package that will commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]
Saving You More is all about value. At The Brick, our value comes from our diverse and multi-talented team.
Industry
Retail
Company size
5,001-10,000 employees
Founded
1971
Headquarters
Edmonton, Alberta
LinkedIn followers
21,485
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
Offices: 16904 137 Ave NW, Edmonton, Alberta T5V 0C8, CA
Saving You More is all about value. At The Brick, our value comes from our diverse and multi-talented team.
Industry
Retail
Company size
5,001-10,000 employees
Founded
1971
Headquarters
Edmonton, Alberta
LinkedIn followers
21,485
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
Offices: 16904 137 Ave NW, Edmonton, Alberta T5V 0C8, CA