Edmonton, Alberta, Canada · On-site
$54k–$65k/yr
Is this job for you? Looking for a leadership role where your skills help deliver exceptional customer experiences and open doors to future opportunities across Trans Global Service, The Brick, and LFL Group? WELCOME HOM…
Skills: Leadership, Coaching, Onboarding, KPI Monitoring, Performance Management
Toronto, Ontario, Canada · On-site
$53k–$68k/yr
Is this job for you? Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand …
Skills: Leadership, Store Merchandising, Customer Service, Hiring, Scheduling
Calgary, Alberta, Canada · On-site
Is this job for you? Do you believe in putting the customer first? Do you love solving problems and finding solutions? Do you have an outgoing personality? Would you like the security of a guaranteed wage paired with an …
Skills: Relationship Selling, Customer Service, Communication Skills, Multitasking, Organization
Area M (Beautiful Nicola Valley - North), British Columbia, Canada · On-site
$18/hr
Is this job for you? Do you believe in putting the customer first? Do you love to solve problems and create solutions? Do you love a physical job that will keep you busy? The Brick is actively seeking to expand our merch…
Skills: Heavy Lifting, Customer Service, Teamwork, Basic Computer Skills, Communication
Belleville, Ontario, Canada · On-site
$17/hr
Is this job for you? Do you believe in putting the customer first? Do you love solving problems and finding solutions? Do you have an outgoing personality? Would you like the security of a guaranteed wage paired with an …
Skills: Relationship Selling, Customer Service, Communication Skills, Multitasking, Organization
Fort Saskatchewan, Alberta, Canada · On-site
Is this job for you? Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will b…
Skills: Customer Service, Problem Solving, Communication Skills, Multitasking, Organization
Edmonton, Alberta, Canada · On-site
Is this job for you? The Brick is seeking a creative and detail-oriented CRM Specialist to support the execution of our email and SMS marketing programs. Reporting to the Marketing Director, this role will be responsible…
Skills: Email Marketing, SMS Marketing, CRM, Listrak NextGen, Figma
Edmonton, Alberta, Canada · On-site
Is this job for you? Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. We are looking for enthusiastic people with…
Skills: Customer Service, Sales, Telephone Manner, Verbal Communication, Written Communication
Edmonton, Alberta, Canada · On-site
Is this job for you? We are seeking an Ecommerce Manager to join our Marketing Team at The Brick. This individual should see themselves as a natural leader, team player, someone who enjoys new challenges and is very resu…
Skills: Ecommerce Management, Digital Marketing, Leadership, Google Analytics, SEO Strategy
Edmonton, Alberta, Canada · On-site
Is this job for you? The Brick is one of the top destinations for home furnishings in Canada. We’re known for our great value products, customer service and over 220 locations across the country and growing. Our newest f…
Skills: Website Design, User Interface (UI), User Experience (UX), Graphic Design, Figma
Edmonton, Alberta, Canada · On-site
Is this job for you? If you've been looking to join a team that values your energy and talents, offers multiple career paths, and provides you with continuous development opportunities, you’ve found it! Since 1971, The B…
Skills: Copywriting, SEO, E-commerce Merchandising, Content Strategy, Shopify
Edmonton, Alberta, Canada · On-site
Is this job for you? Since 1971, Canadians have been choosing The Brick to furnish their homes. One big reason why is because at The Brick, we are dedicated to SAVING YOU MORE. We are known for selling high quality house…
Skills: Motion Graphics, 2D Animation, User Experience, Adobe After Effects, Adobe Photoshop
Fort McMurray, Alberta, Canada · On-site
Is this job for you? Do you believe in putting the customer first? Are you tired of paying for a gym membership you never use? Do you love a physical job that will keep you busy? Do you have a class 5 license and experie…
Skills: Driving, Customer Service, Heavy Lifting, Vehicle Inspection, Product Assembly
Halifax, Nova Scotia, Canada · On-site
Is this job for you? Do you believe in putting the customer first? Do you love solving problems and finding solutions? Do you have an outgoing personality? Would you like the security of a guaranteed wage paired with an …
Skills: Customer Service, Relationship Selling, Communication Skills, Multitasking, Organization
Halifax, Nova Scotia, Canada · On-site
Is this job for you? Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will b…
Skills: Customer Service, Problem Solving, Communication Skills, Multitasking, Organization
Halifax, Nova Scotia, Canada · On-site
Is this job for you? Do you believe in putting the customer first? Do you love to solve problems and create solutions? The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will b…
Skills: Customer Service, Problem Solving, Communication Skills, Multitasking, Organization
Fort St. John, British Columbia, Canada · On-site
Is this job for you? Do you believe in putting the customer first? Are you tired of paying for a gym membership you never use? Do you love a physical job that will keep you busy? Do you have a G license and experience dr…
Skills: Driving, Customer Service, Route Scheduling, Vehicle Inspection, Heavy Lifting
Montréal-Est, Quebec, Canada · On-site
$17/hr–$19/hr
Is this job for you? VENEZ REJOINDRE LES RANGS DU RÉSEAU DE DISTRIBUTION EN PLEINE CROISSANCE DE BRICK! ÊTES-VOUS À LA RECHERCHE D’UN SALAIRE COMPÉTITIF? DÉSIREZ-VOUS FAIRE CARRIÈRE? VOULEZ-VOUS UN ENVIRONNEMENT DE TRAVA…
Skills: Equipment Operation, Order Picker Operation, Clamp Forklift Operation, Material Handling, Loading and Unloading
Calgary, Alberta, Canada · On-site
Is this job for you? Do you believe in putting the customer first? Are you tired of paying for a gym membership you never use? Do you love a physical job that will keep you busy? Do you have a class 5 license and experie…
Skills: Driving, Customer Service, Route Scheduling, Vehicle Inspection, Furniture Assembly
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Lead and coach a call centre team focused on appliance repair and customer support to ensure high-quality service. Manage daily operations including scheduling, payroll, KPI monitoring, and handling escalated customer issues.
Requires at least one year of call centre or customer service experience, with previous leadership or coaching experience preferred. Must possess strong communication skills and proficiency in MS Office and call centre systems.
Looking for a leadership role where your skills help deliver exceptional customer experiences and open doors to future opportunities across Trans Global Service, The Brick, and LFL Group?
WELCOME HOME!
As a Call Centre Supervisor at Trans Global Service (TGS), you will lead the daily operations of a call centre team focused on appliance repair and customer support.This is a hands-on operations leadership role responsible for coaching agents, onboarding new hires, managing schedules, and driving service performance in a fast-paced environment.This role is ideal for a call centre leader who is ready to take ownership of team performance, training, and day-to-day operations.
About Trans Global Service
Trans Global Service (TGS) is the service organization of LFL Group, Canada’s largest retailer of furniture, appliances, and electronics.With more than 300 team members across Canada, TGS provides appliance and furniture repair, installation, and assembly services for LFL customers, manufacturers, extended warranty companies and consumers.
Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]
Saving You More is all about value. At The Brick, our value comes from our diverse and multi-talented team.
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings. For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
Offices: 16904 137 Ave NW, Edmonton, Alberta T5V 0C8, CA
Saving You More is all about value. At The Brick, our value comes from our diverse and multi-talented team.
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings. For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
Offices: 16904 137 Ave NW, Edmonton, Alberta T5V 0C8, CA
