Jobs at The Body Shop Canada Limited (Now Hiring) — 21 open — Page 2

Part Time Team Lead - Vaughan Mills

Vaughan, Ontario, Canada · On-site

$18/hr–$18/hr

Mid level

Role Overview: With enthusiasm for our brand, you will support the Store Management team in delivering retail excellence, driving strong sales results, and creating engaging customer experiences. Key Job Accountabilities…

Skills: Customer Service, Team Leadership, Visual Merchandising, Inventory Management, Sales Performance

Part Time Team Lead - Vaughan Mills

The Body Shop Canada Limited

Vaughan, Ontario, Canada • On-site

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Mid level

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$18/hr–$18/hr
Part-time
Posted 11d ago
~40 hrs/week

Responsibilities

Support the store management team in driving sales and delivering retail excellence through engaging customer experiences. Lead and coach Customer Consultants while managing store operations, visual merchandising, and inventory.

Requirements

Requires previous experience in a customer-facing role with a passion for the beauty industry. Must be able to stand for long periods and lift up to 25 lbs.

Full job description

Role Overview:

With enthusiasm for our brand, you will support the Store Management team in delivering retail excellence, driving strong sales results, and creating engaging customer experiences.

Key Job Accountabilities:

Handle customer questions and concerns efficiently & effectively, sharing feedback with Store Management team as needed
Problem solve effectively & proactively using available resources and guidance from Store Management team
Creatively support visual merchandising, inventory management, store cleanliness, and other store operations as needed
Communicate effectively and act as a flexible & responsible role model to your team
Develop customer loyalty by leveraging knowledge of our products, the beauty market, and trends in the beauty industry
Shape a customer-focused store experience by coaching Customer Consultants to drive customer engagement through storytelling, product demonstration, and bringing our brand to life
Meet sales & performance targets
Support training and onboarding of new Customer Consultants

Skills/Competencies:

Experience in a customer-facing role and a genuine passion for the retail beauty industry
Ability to communicate & listen effectively
Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs
A positive mindset with the willingness to continuously develop yourself and your teammates
Ability to proactively manage time, multi-task, while working independently with minimal direction