Sheffield, England, United Kingdom · On-site
$26k–$26k/yr
Title: Learner Support Advisor Location: Sheffield Contract: Full-time, permanent (37.5 hours per week, Monday – Friday) Role Overview Are you passionate about customer support and creating positive learner experie…
Skills: Customer Service, Communication Skills, Attention To Detail, Data Entry, Salesforce
Sheffield, England, United Kingdom · Hybrid
Job Title: Complex Product Support Associate Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent Tes is a global Edtech leader, on a mission to empower schools and educato…
Skills: Onboarding, Product Training, Payroll Software, HR Software, Budget Planning
London, England, United Kingdom · Hybrid
$40k–$50k/yr
Job Title: Looker Developer (BI Analyst) Department: Data & Insights Location: Sheffield or London Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent Salary: Up to £…
Skills: Looker, LookML, SQL, Data Modelling, Semantic Layer Design
Sydney, New South Wales, Australia · On-site
The Role We are seeking a technically capable and customer-focused Product Support Associate to support our suite of education SaaS products across Australia. This role sits at the intersection of technology, customer su…
Skills: Technical Support, Customer Support, Troubleshooting, SaaS, Problem Solving
Melbourne, Victoria, Australia · On-site
The role We are looking for a high-performing, commercially driven Business Development Executive to grow our SaaS footprint across Australia and New Zealand. This is a true new business role where you will own pipeline …
Skills: B2B Sales, Outbound Prospecting, Pipeline Generation, CRM Management, Objection Handling
London, England, United Kingdom · Hybrid
$37k–$45k/yr
Job Title: International Business Development Executive Department: Software Sales Location: Sheffield/London/Talbot Green Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, perman…
Skills: Outbound Sales, Objection Handling, Influencing Skills, C-level Stakeholder Management, CRM Data Management
London, England, United Kingdom · Hybrid
$28k–$35k/yr
Job Title: Business Development Executive Department: Software Sales Location: London or Sheffield or Talbot Green Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent Pack…
Skills: Customer Focus, Sales Acumen, Communication, Influencing Skills, Objection Handling
Sheffield, England, United Kingdom · Hybrid
Job Title: Business Development Executive Department: Software Sales Location: Sheffield or Talbot Green Working Pattern: Hybrid, includes 3 days each week in the office Contract Type: Full time, permanent Package: up to…
Skills: Sales Methodology, Consultative Selling, Value-Based Selling, CRM Management, Pipeline Management
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Provide comprehensive support to learners via phone and email from application through course completion. Manage learner applications, compliance checks, and maintain accurate records within Salesforce to ensure SLA targets are met.
Proven experience in customer service with strong communication skills and high attention to detail in documentation. Experience with Salesforce or similar CRM systems is considered an advantage.
Title: Learner Support Advisor
Location: Sheffield
Contract: Full-time, permanent (37.5 hours per week, Monday – Friday)
Are you passionate about customer support and creating positive learner experiences? We are seeking a dedicated Learner Support Advisor to join our team. In this role, you’ll assist learners throughout their journey from application through course completion, ensuring they enjoy a smooth, rewarding experience.
Key to this role is ensuring we meet Service Level Agreements (SLAs) and deliver exceptional support to our learners, enabling their success and satisfaction with our programs.
Together, we build trusted education solutions.
We power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education.
Offices: 83-97 Kippax St, 5, Surry Hills, New South Wales 2010, AU · 135 Coronation Dr, 1, Milton, Queensland 4064, AU · 290 Burwood Rd, Hawthorn, Victoria 3122, AU
Together, we build trusted education solutions.
We power schools and enable great teaching worldwide, by creating intelligent online products and services to make the greatest difference in education.
Offices: 83-97 Kippax St, 5, Surry Hills, New South Wales 2010, AU · 135 Coronation Dr, 1, Milton, Queensland 4064, AU · 290 Burwood Rd, Hawthorn, Victoria 3122, AU
