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Woodbridge, New Jersey, United States • Hybrid
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Maintain customer accounts and coordinate between customers, supply chain analysts, and sales to ensure proper delivery. Responsibilities include order processing, pricing maintenance, and handling customer inquiries and complaints.
Requires a Bachelor's degree or equivalent experience and at least 4 years of experience with a logistics background. Proficiency in Word, Excel, and Outlook is required, with SAP knowledge considered a plus.
Department: Customer Service Job Status: Full Time
FLSA Status: Non-Exempt Reports To: Customer Service Supervisor
Grade/Level: Amount of Travel Required: Occasional
Job Type: Regular Positions Supervised: None
Work Schedule: 8 hours/day
Maintain customer accounts. Coordinate between the Customer, Supply Chain Analysts, and Sales to ensure proper delivery to customer. Responsibilities include but are not limited to customer order processing, customer relations, customer complaint processing, reporting, pricing, and order maintenance.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable
accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Competency Statement(s)
procedures.
Education: Bachelor Degree (or equivalent experience)
Experience: 4+ plus year of experience with logistics background.
Computer Skills: Word, Excel, Outlook, SAP knowledge a plus
N (Not Applicable) Activity is not applicable to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Stand O 10 lbs or less N
Walk O 11-20 lbs N
Sit C 21-50 lbs N
Manually Manipulate O 51-100 lbs N
Reach Outward O Over 100 lbs N
Reach above Shoulder N
Climb N Push/Pull
Crawl N 12 lbs or less N
Squat or Kneel N 13-25 lbs N
Bend N 26-40 lbs N
Grasp O 41-100 lbs N
Speak C
Hybrid
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
TDK is the world leader in passive components.
TDK Corporation of America is an electrical/electronic manufacturing company based out of 475 Half Day Road, Lincolnshire, Illinois, United States.
Offices: 475 Half Day Road, Lincolnshire, Illinois 60069, US · 1745 Technology Drive, San Jose, CA 95110, US · 8787 Complex Drive, San Diego, CA 92123, US · 485-B US highway 1 South, Iselin, New Jersey 08830, US · 38701 Seven Mile Road, Livonia, Michigan 48152, US
TDK is the world leader in passive components.
TDK Corporation of America is an electrical/electronic manufacturing company based out of 475 Half Day Road, Lincolnshire, Illinois, United States.
Offices: 475 Half Day Road, Lincolnshire, Illinois 60069, US · 1745 Technology Drive, San Jose, CA 95110, US · 8787 Complex Drive, San Diego, CA 92123, US · 485-B US highway 1 South, Iselin, New Jersey 08830, US · 38701 Seven Mile Road, Livonia, Michigan 48152, US
