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Jobs at Sparkbit 360 (Now Hiring) — 8 open

Sparkbit 360

Customer Service Assistant

Columbus, Ohio, United States · On-site

Entry level

Job DescriptionAt Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are de…

Skills: Verbal communication, Written communication, Problem-solving, Attention to detail, Customer service software

Sparkbit 360

Front Office Representative

Columbus, Ohio, United States · On-site

Entry level

Job DescriptionAt Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are de…

Skills: Communication, Multitasking, Organization, Scheduling, Reception

Sparkbit 360

Entry Level Production Assistant

Columbus, Ohio, United States · On-site

Entry level

Job DescriptionJob DescriptionAt Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations ag…

Skills: Production support, Equipment setup, Logistics management, Organization, Communication

Sparkbit 360

Entry Level Marketing Associate

Cincinnati, Ohio, United States · On-site

Entry level

Job DescriptionAt Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedi…

Skills: Customer Service, Verbal Communication, Written Communication, Problem Solving, Multitasking

Sparkbit 360

Front Office Representative

Cincinnati, Ohio, United States · On-site

Entry level

Job DescriptionAt Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedi…

Skills: Customer Service, Communication Skills, Appointment Scheduling, Calendar Coordination, Microsoft Office Suite

Sparkbit 360

Call Center Representative

Cincinnati, Ohio, United States · On-site

Entry level

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helpin…

Skills: Customer Service, Verbal Communication, Written Communication, Problem Solving, Attention To Detail

Sparkbit 360

Product Marketing Assistant

Washington, District of Columbia, United States · On-site

Entry level

Job Description At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were ded…

Skills: Product Marketing, Market Research, Competitive Intelligence, Campaign Execution, Content Management

Sparkbit 360

Customer Service Assistant

Washington, District of Columbia, United States · On-site

Entry level

Position Overview: We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. This role is perfect for individuals who are passionate about providing exceptional customer experiences…

Skills: Customer Service, Verbal Communication, Written Communication, Problem Solving, Multitasking

Customer Service Assistant

Sparkbit 360

Columbus, Ohio, United States • On-site

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  • Full-time
  • Competitive salary, Health insurance, Dental insurance, Vision insurance, Paid time off, Holidays
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The role involves acting as the first point of contact for customers via phone, email, and chat to provide support and product information. Responsibilities include resolving complaints and maintaining accurate records of customer interactions.

Requirements

Candidates must possess excellent communication skills and strong problem-solving abilities. A positive attitude and familiarity with customer service tools are highly valued.

Full job description

  • Job Description
  • At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses thrive through meaningful connections, strategic planning, and impactful experiences.

  • Position Overview

    We are seeking a dedicated and enthusiastic Customer Service Assistant to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional service and support through various communication channels. The ideal candidate will have excellent communication skills, a friendly and patient demeanor, and a passion for helping others.

    Responsibilities

          • Respond promptly and effectively to customer inquiries via phone, email, and chat.
          • Assist customers with product information, order placements, and troubleshooting.
          • Handle and resolve customer complaints in a professional and timely manner.
          • Maintain accurate records of customer interactions and transactions.
          • Collaborate with other departments to ensure customer satisfaction.

    Qualifications

          • Excellent verbal and written communication skills.
          • Strong problem-solving abilities and attention to detail.
          • Ability to work in a fast-paced and customer-focused environment.
          • Familiarity with customer service software and tools is a plus.
          • Positive attitude and a team-oriented mindset.

    Benefits

    • Competitive salary
    • Health, dental, and vision insurance
    • Paid time off and holidays
    • On-the-job training and professional development opportunities
    • Collaborative and supportive work environment

    Join Sparkbit 360 in Columbus,OH and become part of a dynamic team dedicated to helping brands grow through creative marketing and meaningful connections.

Related keywords

Customer ServicePublic RelationsMarketing AgencyCustomer SupportCommunication SkillsTroubleshootingCustomer SatisfactionCRM SoftwareColumbus, OH

About Sparkbit 360

LinkedInVisit site

As a full-service marketing and public relations agency, we’re dedicated to helping businesses like yours thrive!

Industry
Public Relations and Communications Services
Company size
2-10 employees
Founded
2018
Headquarters
Charlotte, North Carolina
LinkedIn followers
300

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we’re dedicated to helping businesses like yours thrive in an ever-evolving world. Sparkbit 360 is more than just a name; it’s a promise. A promise to deliver innovative, comprehensive, and tailored solutions that illuminate your brand’s unique essence. Our team is composed of seasoned marketing strategists, creative thinkers, and PR experts who are passionate about turning ideas into impact. With years of experience across diverse industries, we’ve honed our craft to provide our clients with exceptional service, measurable results, and a genuine partnership that goes beyond the surface.

Offices: 2459 Wilkinson Blvd, STE 310, Charlotte, North Carolina 28208, US · 1763 Columbia Rd NW, Washington, District of Columbia 20009, US

View all jobs at Sparkbit 360

About Sparkbit 360

LinkedInVisit site

As a full-service marketing and public relations agency, we’re dedicated to helping businesses like yours thrive!

Industry
Public Relations and Communications Services
Company size
2-10 employees
Founded
2018
Headquarters
Charlotte, North Carolina
LinkedIn followers
300

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we’re dedicated to helping businesses like yours thrive in an ever-evolving world. Sparkbit 360 is more than just a name; it’s a promise. A promise to deliver innovative, comprehensive, and tailored solutions that illuminate your brand’s unique essence. Our team is composed of seasoned marketing strategists, creative thinkers, and PR experts who are passionate about turning ideas into impact. With years of experience across diverse industries, we’ve honed our craft to provide our clients with exceptional service, measurable results, and a genuine partnership that goes beyond the surface.

Offices: 2459 Wilkinson Blvd, STE 310, Charlotte, North Carolina 28208, US · 1763 Columbia Rd NW, Washington, District of Columbia 20009, US

View all jobs at Sparkbit 360

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