San Mateo, California, United States · Hybrid
$94k–$141k/yr
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: MacOS Administration, Windows Administration, Linux Administration, Microsoft InTune, Jamf
San Mateo, California, United States · Hybrid
$191k–$287k/yr
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Fraud Risk Mitigation, Fraud Strategy, Fraud Product Management, Data Analysis, Stakeholder Management
London, England, United Kingdom · Hybrid
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Fraud Risk Mitigation, Fraud Strategy, Fraud Product Management, Data Analysis, Stakeholder Management
San Mateo, California, United States · Hybrid
$132k–$199k/yr
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Technical Program Management, Agile Methodologies, Scrum, System Design, Software Development Lifecycle
London, England, United Kingdom · On-site
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Business Strategy, Organizational Design, Financial Management, Operational Management, Stakeholder Management
Montreal, Quebec, Canada · Hybrid
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Level Design, PVP Design, Unreal Engine, Scripting, 3D Modelling
Canada · Remote OK
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Financial Modeling, Market Analysis, Strategic Planning, Portfolio Management, Data Analysis
United States · Remote OK
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Financial Modeling, Market Analysis, Strategic Planning, Data Analysis, Portfolio Management
London, England, United Kingdom · Hybrid
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: C++, C#, Software Design, Debugging, Automated Testing
Liverpool, England, United Kingdom · Hybrid
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: C++, C#, Software Design, Debugging, Automated Testing
London, England, United Kingdom · Hybrid
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: Design Program Management, UX Design Operations, B2B Strategy, Cross-functional Collaboration, Roadmap Management
London, England, United Kingdom · On-site
Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. A…
Skills: C++, C# .NET, WPF, 3D Mathematics, Digital Signal Processing
Tokyo, Japan · On-site
Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services inc…
Skills: Kotlin, Java, Swift, Objective-C, React Native
Tokyo, Japan · On-site
Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services inc…
Skills: Accounting, Taxation, Royalty Calculation, English Communication, SAP S/4HANA
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Own and support IT tools and platforms used by engineering teams to remove friction in daily workflows. Provide real-time support via Slack and collaborate with partner teams to bridge support gaps and improve tooling.
Requires deep experience in MacOS, Windows, and Linux systems administration along with familiarity with endpoint management tools like InTune and Jamf. Proficiency in automation scripting and a solid understanding of networking and security fundamentals are expected.
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
The IT Engineering Support team at PlayStation is dedicated to enhancing the experience for engineers across the company. Our primary mission is to remove friction in daily workflows, providing excellent customer service with end-to-end ownership of issues, and identifying knowledge gaps across teams. We operate at the intersection of IT support and engineering, ensuring our internal engineering community has a seamless and empowering user experience.
We are looking for a self-starting IT Support professional who thrives in a dynamic, multi-functional environment and is passionate about bridging the gap between IT support and engineering.
In this role, you will own key IT tools and platforms used by engineering teams and drive the engineering support experience. You will also proactively identify and facilitate opportunities to expand the scope of tooling support by collaborating with engineering customers.
This role is ideal for someone who has evolved beyond traditional helpdesk duties and is looking to make a meaningful impact on how engineers work at scale. You will participate in a live support Slack channel on a rotating schedule, where engineers place live requests. You’ll work closely with engineering teams to uncover and close support gaps, ensuring the best possible experience for our internal developer community.
As we continue to scale IT Engineering Support, having experienced support techs who can both support and elevate the engineering experience is essential. Your work will directly impact the productivity of engineers company-wide. You’ll not only solve today’s problems but help us prevent tomorrow’s by building resilient, scalable solutions and ensuring knowledge continuity across teams.
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At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Sony Interactive Entertainment, the company behind PlayStation.
Sony Interactive Entertainment, the company behind PlayStation, pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation. For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com. Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting careers.playstation.com
Offices: 2207 Bridgepointe Pkwy, San Mateo, California 94404, US
Sony Interactive Entertainment, the company behind PlayStation.
Sony Interactive Entertainment, the company behind PlayStation, pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation. For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com. Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting careers.playstation.com
Offices: 2207 Bridgepointe Pkwy, San Mateo, California 94404, US
