East Staffordshire, England, United Kingdom · Hybrid
Senior
Company Description As SOCOTEC continues to grow, we are looking for a hands-on Business Systems Implementation Manager to lead the delivery and implementation of our core business systems – ERP, CRM and Field Service – …
Skills: Systems Implementation, Project Management, Microsoft Dynamics 365, Power Platform, ERP Implementation
Company Description About Building & Real Estate At SOCOTEC UK Building and Real Estate division, we pride ourselves on being a trusted partner supporting our clients at every stage of the property lifecycle. We offer a …
Skills: Building Inspection, Regulatory Compliance, Site Inspections, Building Regulations, Fire Safety Strategy
Company Description About Environment & Safety SOCOTEC’s Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect peopl…
Skills: Cold Water Storage Tank Inspection, Tank Cleaning And Disinfection, TMV Failsafe Checks, Water Sampling, Water Temperature Monitoring
Company Description About Building & Real Estate At SOCOTEC UK Building and Real Estate division, we pride ourselves on being a trusted partner supporting our clients at every stage of the property lifecycle. We offer a …
Skills: Building Inspection, Regulatory Compliance, Building Regulations, Site Inspection, Fire Safety Strategy
Company Description About Environment & Safety SOCOTEC’s Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect peopl…
Company Description About Building & Real Estate At SOCOTEC UK Building and Real Estate division, we pride ourselves on being a trusted partner supporting our clients at every stage of the property lifecycle. We offer a …
Skills: Building Inspection, Regulatory Compliance, Building Regulations, Site Inspection, Fire Safety Strategy
Company Description About Infrastructure SOCOTEC’s Infrastructure team delivers essential technical services that ensure the safety, quality and compliance of major construction and civil engineering projects across the …
Company Description About Building & Real Estate At SOCOTEC UK Building and Real Estate division, we pride ourselves on being a trusted partner supporting our clients at every stage of the property lifecycle. We offer a …
Skills: Site Inspections, Regulatory Assessment, Building Regulations Compliance, Fire Safety Strategy, Technical Due Diligence
Company Description About Building & Real Estate At SOCOTEC UK Building and Real Estate division, we pride ourselves on being a trusted partner supporting our clients at every stage of the property lifecycle. We offer a …
Skills: Site Inspections, Regulatory Assessment, Building Regulations Compliance, Fire Safety Strategy, Technical Due Diligence
Company Description About Building & Real Estate At SOCOTEC UK Building and Real Estate division, we pride ourselves on being a trusted partner supporting our clients at every stage of the property lifecycle. We offer a …
Skills: Building Inspection, Regulatory Compliance, Building Regulations, Site Inspections, Fire Safety Strategy
Company Description About Environment & Safety SOCOTEC’s Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect peopl…
Stockton-on-Tees, England, United Kingdom · On-site
Mid level
Company Description About Infrastructure SOCOTEC’s Infrastructure team delivers essential technical services that ensure the safety, quality and compliance of major construction and civil engineering projects across the …
Skills: Foundation Testing, Structural Testing, Instrumentation Installation, Static Load Tests, Data Analysis
Company Description About Environment & Safety SOCOTEC’s Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect peopl…
Skills: Cold Water Storage Tank Inspection, Tank Cleaning And Disinfection, Thermostatic Mixing Valve Servicing, Water Sampling, Water Temperature Monitoring
Company Description About Infrastructure SOCOTEC’s Infrastructure team delivers essential technical services that ensure the safety, quality and compliance of major construction and civil engineering projects across the …
Company Description About Environment & Safety SOCOTEC’s Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect peopl…
Skills: Asbestos Surveying, HSG 264, Control Of Asbestos Regulations 2012, Site Recording, Report Writing
Company Description UKTC is a UKAS accredited testing and certification body specialising in fire performance, security and construction product certification services for the built environment. As part of the SOCOTEC UK…
Skills: AutoCAD LT, Technical Drawing, Surveying, Microsoft Office, Construction Knowledge
Company Description About Monitoring and Surveying SOCOTEC’s Monitoring and Surveying teams deliver market-leading monitoring, surveying and data collection services across the UK. With over 30 years of experience, we su…
Skills: Data Management, Water Quality Monitoring, Team Leadership, Telemetry Systems, Environmental Data Management
Company Description About Building & Real Estate At SOCOTEC UK Building and Real Estate division, we pride ourselves on being a trusted partner supporting our clients at every stage of the property lifecycle. We offer a …
Skills: Building Inspection, Regulatory Compliance, Building Regulations, Site Inspection, Fire Safety Strategy
Company Description About Environment & Safety SOCOTEC’s Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect peopl…
Skills: Cold Water Storage Tank Inspection, Tank Cleaning And Disinfection, Thermostatic Mixing Valve Servicing, Water Sampling, Water Temperature Monitoring
Company Description About Building & Real Estate At SOCOTEC UK Building and Real Estate division, we pride ourselves on being a trusted partner supporting our clients at every stage of the property lifecycle. We offer a …
Skills: Building Inspection, Regulatory Compliance, Building Regulations, Site Inspections, Fire Safety Strategy
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Full-time
Comprehensive Training, Mentorship, Development Programs, Flexible Working Options
Posted 44d ago
~40 hrs/week
Responsibilities
Lead the end-to-end implementation and configuration of core business systems including ERP, CRM, and Field Service. Act as the bridge between business divisions and IT to shape the systems roadmap and ensure technical delivery aligns with business outcomes.
Requirements
Requires a minimum of 5 years of experience in IT project management or systems implementation with specific expertise in Microsoft Dynamics 365 and Power Platform. Must have a proven track record of hands-on configuration and managing third-party vendors within a governance framework.
Full job description
Company Description
As SOCOTEC continues to grow, we are looking for a hands-on Business Systems Implementation Manager to lead the delivery and implementation of our core business systems – ERP, CRM and Field Service – across the business. This is a delivery role first and foremost: you will be close to the detail, configuring, project managing and embedding solutions, not overseeing them from a distance.
Reporting to the IT Director, you will act as the conduit between the business divisions and the UK IT Team – understanding divisional strategy, shaping the systems roadmap, and then rolling your sleeves up to scope, configure, deliver and embed the work. You will lead implementations end to end, working with internal and external software development and IT teams, and alongside Business Analysts, to ensure technical delivery aligns with business outcomes across multiple platforms and projects.
Our current core platform is Microsoft Dynamics 365 (including Field Service and CRM), so existing Dynamics 365 experience is valuable. However, this is a platform-agnostic role: as our estate evolves you may be asked to implement and integrate other ERP, CRM and business systems, and the successful candidate will bring transferable implementation and delivery expertise rather than a single-product focus.
This role is ideal for an implementation and delivery professional who enjoys staying hands-on, with a passion for driving continuous improvement. There is genuine scope to grow into a broader delivery or programme leadership position as our systems estate expands.
Job Description
Hands-On Implementation & Delivery
Lead the hands-on implementation of ERP, CRM and Field Service systems across the business – from scoping and configuration through to go-live and embedding.
Configure and tailor business systems alongside functional consultants and developers, contributing directly to solution design and building/validating configuration against business requirements.
Work hands-on with integration and low-code/automation tooling (e.g. Power Platform on our current estate) to connect systems and streamline processes.
Manage application acceptance from development and transition to live, ensuring a successful handover to IT support.
Facilitate workshops, run user acceptance testing, and deliver training to embed new functionality across the divisions.
Project Delivery & Governance
Lead and manage projects from initiation through delivery with appropriate governance, ensuring delivery on time, on budget and to quality.
Embrace and follow the Project Stage Gate Governance Processes, maintaining appropriate project controls and documentation (Mandate, Business Case, RAID, Plan, etc.).
Manage project budgets, track actual costs against budget, and coordinate resource allocation across internal teams and vendors.
Provide regular (weekly/monthly) project reporting on progress, risk, cost and quality.
Stakeholder & Vendor Coordination
Work closely with divisional teams and senior IT leadership to understand requirements, feeding implementation realities and options back into roadmap and planning decisions.
Help shape the delivery schedule for agreed systems work, managing throughput across internal and external development teams to keep implementations moving.
Coordinate with business product owners, internal IT and external vendors to deliver implementations, working within the agreed priorities and roadmap (set variously by the IT Director, Head of Software Development, an IT Business Partner where in place, or the Business Systems Implementation Manager).
Manage stakeholders across the divisions through matrix management and influence, and act as an escalation point for critical service issues (in the extreme), helping identify priorities and risks during major incidents.
Qualifications
Minimum 5 years' experience in IT project management, systems implementation, delivery, business analysis or similar roles.
Experience implementing Microsoft Dynamics 365 (Field Service and/or CRM) and familiarity with the Power Platform.
Demonstrable hands-on experience implementing business systems (ERP, CRM and/or Field Service) end to end – comfortable configuring and building solutions, not just overseeing them.
Proven track record in project and programme governance, including matrix management.
Experience managing relationships with third-party vendors and external development teams.
Strong change management capabilities and the ability to engage with and understand business requirements.
A passion for driving operational improvements and efficiency gains.
Additional Information
Why SOCOTEC?
Join a thriving community of over 2,000 industry professionals who are passionate about making a real difference. At SOCOTEC UK, we're not just delivering services - we're shaping the future of testing, inspection, and certification across the nation.
What sets us apart? Our people. We've built our reputation on attracting exceptional talent like you and empowering them to deliver excellence at every turn. Our comprehensive range of TIC services means you'll have the opportunity to work on diverse, challenging projects that truly matter.
In this role, you won't just be another employee - you'll be a key player in our continued success story. Your expertise will directly contribute to our mission of building a safer, more sustainable world, while you grow your career alongside some of the industry's finest professionals.
Your Career, Your Way
Build a traditional career path or explore opportunities across multiple disciplines - all within SOCOTEC. Your choice, your direction.
Work Your Way
Local, national, or global projects. Office-based, remote, or hybrid. We offer the flexibility that empowers you to perform at your best.
Committed to Your Growth
From day one, you'll have access to comprehensive training, mentorship, and development programs. We support every step of your professional journey. #YouGrowWeGrow
Think you've got what it takes to add value to our success? We would love to hear from you and look forward to receiving your application.
Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations.
SOCOTEC UK is a network of industry-leading experts we empower ambitious businesses at every stage of the asset lifecycle.
With 2,000 team members, working with over 5,000 companies, everything we do is for the benefit of our clients, who to us become partnered with our entire group.
Whether we’re carrying out a one-off inspection or playing our part in creating a city’s most inspiring spaces, our clients trust our people’s extensive expertise and integrity. Whether in the field, in the lab, on-site or in the courtroom, our advice is built on a foundation of substance.
From testing, inspection and compliance to technical expertise, real estate and risk management, all our services come with a focus on technological innovation and sustainable delivery. We distil and share the most complex data in ways which are accessible and ready to action.
SOCOTEC UK is grounded in real-lived expertise, and proud of our team’s tenure, who often start on-site or in-lab and grow with our business.
For us, integrity means reports backed by people on the ground, legal advice backed by the largest testing facilities in Europe, and a team committed to problem-solving, delivering world-class projects accurately and safely, day in, day out.
Offices: Bretby Business Park, Ashby Road, Burton upon Trent, Staffordshire DE15 0YZ, GB · Wellsyke Road Adwick Le Street, Doncaster, South Yorkshire DN6 7DU, GB · Hainge Park,Hainge Road, Tividale, Unit 5, Oldbury, West Midlands B69 2NY, GB · Leofric Business Park, Progress Way, Coventry, West Midlands CV3 2TF, GB · Glossop House, Hogwood Ln, Finchampstead, Hogwood Industrial Estate, Wokingham, Berkshire RG40 4QW, GB
SOCOTEC UK is a network of industry-leading experts we empower ambitious businesses at every stage of the asset lifecycle.
With 2,000 team members, working with over 5,000 companies, everything we do is for the benefit of our clients, who to us become partnered with our entire group.
Whether we’re carrying out a one-off inspection or playing our part in creating a city’s most inspiring spaces, our clients trust our people’s extensive expertise and integrity. Whether in the field, in the lab, on-site or in the courtroom, our advice is built on a foundation of substance.
From testing, inspection and compliance to technical expertise, real estate and risk management, all our services come with a focus on technological innovation and sustainable delivery. We distil and share the most complex data in ways which are accessible and ready to action.
SOCOTEC UK is grounded in real-lived expertise, and proud of our team’s tenure, who often start on-site or in-lab and grow with our business.
For us, integrity means reports backed by people on the ground, legal advice backed by the largest testing facilities in Europe, and a team committed to problem-solving, delivering world-class projects accurately and safely, day in, day out.
Offices: Bretby Business Park, Ashby Road, Burton upon Trent, Staffordshire DE15 0YZ, GB · Wellsyke Road Adwick Le Street, Doncaster, South Yorkshire DN6 7DU, GB · Hainge Park,Hainge Road, Tividale, Unit 5, Oldbury, West Midlands B69 2NY, GB · Leofric Business Park, Progress Way, Coventry, West Midlands CV3 2TF, GB · Glossop House, Hogwood Ln, Finchampstead, Hogwood Industrial Estate, Wokingham, Berkshire RG40 4QW, GB