Kodak, Tennessee, United States · On-site
Join the team at Thunderhead Harley-Davidson as a Service Advisor in Kodak, TN! In this role, you will be the primary point of contact for customers seeking service for their Harley-Davidson motorcycles. You will ensure …
Skills: Customer Service, Service Advising, Appointment Scheduling, Interpersonal Communication, Task Management
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Act as the primary point of contact for customers seeking motorcycle service by managing appointments and coordinating with technicians. Ensure a high-quality customer experience by explaining service estimates and promoting beneficial products.
Preferred experience in automotive or motorcycle service advising and strong interpersonal skills. Must be proficient with computer systems and capable of working in a fast-paced environment.
Join the team at Thunderhead Harley-Davidson as a Service Advisor in Kodak, TN!
In this role, you will be the primary point of contact for customers seeking service for their Harley-Davidson motorcycles.
You will ensure an exceptional customer experience by understanding their needs, coordinating with the service team, and managing service appointments efficiently.
Thunderhead Harley-Davidson is committed to delivering exceptional Harley-Davidson experiences, from quality motorcycles to expert service and genuine parts. Located in Kodak, TN, we take pride in our knowledgeable staff and dedicated customer service, ensuring every rider feels at home and fully supported.
We're an Equal Opportunity Employer / EOE
The Rider's Destination
Smoky Mountain Harley-Davidson in Maryville, TN is the flagship dealership for Smoky Mountain Motor Company which also owns Rocky Top Harley-Davidson (Pigeon Forge, TN), and Thunderhead Harley-Davidson (Kodak, TN) ,as well as, four AROs: US129 Dragon Harley-Davidson, Hillbilly Harley-Davidson, Cherohala Skyway Harley-Davidson and Smoky Mountain Harley-Davidson Outpost in Bryson City. Our dealerships and retail stores are located in Eastern Tennessee and Western North Carolina. Our dealerships are known for being Rider’s Destinations and we were recognized as the #1 ranking Bar & Shield Harley-Davidson dealer in the U.S. two of the last three years. Additionally, we are known for our BBQ and concert venue, The Shed Smokehouse & Juke Joint, recognized at a top music venue in the Southeast. Our Tennessee and NC locations are all in the shadows of the Great Smoky Mountains National Park. We are surrounded by some of the nation's best riding, including the Foothills Parkway, Cherohala Skyway, the Blue Ridge Parkway, and the world-renowned "Dragon" Highway 129, To learn more about please visit our website at www.smh-d.com.
Offices: 1820 W Lamar Alexander Pkwy, Maryville, Tennessee 37801, US
The Rider's Destination
Smoky Mountain Harley-Davidson in Maryville, TN is the flagship dealership for Smoky Mountain Motor Company which also owns Rocky Top Harley-Davidson (Pigeon Forge, TN), and Thunderhead Harley-Davidson (Kodak, TN) ,as well as, four AROs: US129 Dragon Harley-Davidson, Hillbilly Harley-Davidson, Cherohala Skyway Harley-Davidson and Smoky Mountain Harley-Davidson Outpost in Bryson City. Our dealerships and retail stores are located in Eastern Tennessee and Western North Carolina. Our dealerships are known for being Rider’s Destinations and we were recognized as the #1 ranking Bar & Shield Harley-Davidson dealer in the U.S. two of the last three years. Additionally, we are known for our BBQ and concert venue, The Shed Smokehouse & Juke Joint, recognized at a top music venue in the Southeast. Our Tennessee and NC locations are all in the shadows of the Great Smoky Mountains National Park. We are surrounded by some of the nation's best riding, including the Foothills Parkway, Cherohala Skyway, the Blue Ridge Parkway, and the world-renowned "Dragon" Highway 129, To learn more about please visit our website at www.smh-d.com.
Offices: 1820 W Lamar Alexander Pkwy, Maryville, Tennessee 37801, US
