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Full-time
Free Sky TV or NOW package, Pension package, Private healthcare, Mental health support, Aviva Digital GP, Dental insurance
Posted 1d ago
~40 hrs/week
Responsibilities
You will develop actionable customer intelligence and advanced analytics algorithms using large-scale data assets. You will also collaborate with stakeholders to build scalable predictive and optimization models that drive commercial value.
Requirements
Candidates must have proven experience in advanced analytical areas like predictive modeling or NLP and proficiency in Python and SQL. Experience deploying large-scale data science solutions in a cloud environment is required.
Full job description
We believe in better. And we make it happen.
Better content. Better products. And better careers.
Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate.
We turn big ideas into the products, content and services millions of people love.
And we do it all right here at Sky.
What you'll do:
Join a team that's shaping the future of Sky through data. Using machine learning, AI and advanced analytics, our Data Scientists solve high-impact customer and commercial challenges at scale. From personalised experiences and intelligent decisioning to next-generation AI solutions, we work with cutting-edge technology and vast data assets to deliver measurable business value. If you're passionate about turning data into action and making a real-world impact, you'll thrive in our team.
As part of our team, you will:
Be responsible for developing and driving actionable customer intelligence from our core data assets using advanced analytics
Develop advanced analytics algorithms exploiting our rich data assets including product holding, demographics, product usage, customer service interactions and customer metrics
Develop predictive, forecasting and optimisation models using large-scale customer and commercial data, supporting use cases such as churn prediction, customer lifetime value, segmentation, demand forecasting, elasticity modelling and intelligent decisioning
Collaborate with senior data scientists and stakeholders to define project objectives, develop analytical frameworks, and translate business requirements into analytical solutions
Engage with our technology teams and data engineers to build compliant, efficient and scalable solutions for managing customer treatments at Sky
Strengthen our internal data science capabilities by continuously innovating and driving new ideas, engaging in training
What you'll bring:
Proven experience in at least two advanced analytical areas including, but not limited to Predictive Modelling, Optimisation, Unsupervised Learning and NLP in a commercial setting
Experience building and deploying large-scale data science solutions (preferably within B2C companies) in a cloud environment (we use GCP VertexAI in the team)
Very good Python programming skills and experience with Machine Learning libraries such as scikit-learn, XGBoost, Keras, Tensorflow etc
Familiarity with ETL concepts and ability to write scalable SQL code (familiarity with BigQuery and working with nested data a plus)
Ability to present your results concisely to both technical and non-technical audiences
Ability to quickly understand a business objective, problem-solving to deliver a data science solution delivering commercial value
Benefits and perks
There's one thing people can't stop talking about when it comes to life at Sky: the perks. Here’s a taster:
Free Sky TV or NOW package, including Sky Sports and Sky Cinema
Pension package with up to 9% employer contribution
Private healthcare with mental health support
Aviva Digital GP and dental insurance
Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
Sharesave and Tech schemes
A range of Sky VIP rewards and experiences
How you’ll work
We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2 days in the office per week
Your office space:
Osterley
Our Sky Group HQ. Equipped with state-of-the-art technology and workspaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re-energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.
Our Osterley Campus is just a 10-minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations. Plus, there’s free onsite parking available for cars, motorbikes and bicycles.
Who we are
We’re Sky, a leading media andentertainmentcompany who connect millions withentertainment, sports, news and arts through innovative products and services. Working with us means you’ll be bringing the joy of a better experience to more people, every day. All so we can do better and deliver better for our customers, colleagues and society.
We’re an equal opportunity employer and value diversity at our company. We're a Disability ConfidentAccredited Employer, and welcome and encourage applications from all candidates.We will look to ensure a fair and consistentexperience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need as early as you can.
Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
To be eligible for this role you are required to have the appropriate right to work in the UK. Please be aware Sky does not offer sponsorship for this position.
To find out more about working with us, search #LifeAtSky on social media.
Related keywords
Data ScientistMachine LearningAIAdvanced AnalyticsPredictive ModellingOptimisationUnsupervised LearningNLPPythonScikit-learnXGBoostKerasTensorflowETLSQLBigQuery
Sky connects and entertains millions of people across Europe. At the heart of everything we do, is a belief that people deserve better. For decades, we’ve shaken up every category we entered to give people what they love, to make life a little easier and to provide great value. That’s how we bring millions of customers the joy of a better experience in TV, broadband and mobile.
In TV, we offer the best sports coverage, unmissable TV and the smartest ways to stream and aggregate the TV you love. In broadband, we power homes and businesses, with a fast, reliable connection. In mobile, we bring people closer, with plans at unbeatable value. And now, you can even keep your home connected and protected, through our smart insurance. We design our products to fit seamlessly into your life, with service whenever and however you need it.
That’s how we do better for customers. And we believe in better for society too. We power the cultural economy in the UK and beyond, making award-winning news, original sport, and entertainment. We contribute billions to UK GDP, creating and sustaining thousands of jobs and sharing both our journalism and our coverage of the arts, free of charge. We are cutting emissions and making recyclable, energy-efficient products, and we give back, through free internet access and digital skills for under-served communities and young people.
Sky is owned by Comcast Corporation, a global media and technology company.
Offices: 1 Grant Way, Middlesex, England TW7 5QD, GB · Watermark House, Livingston, West Lothian EH54 7HH, GB · Leeds Dock, Leeds, West Yorkshire LS10 1QE, GB · Carnegie Campus, Dunfermline, Fife KY11 8GH, GB · Callflex Unit, Tannochside Dr, Glasgow, South Lanarkshire G71 5PD, GB
BroadcastMediaEntertainmentCommunicationsInnovation & TechnologyCustomer Serviceand EntertainmentLoyalty ProgramsSportsMedia and Entertainment
Sky connects and entertains millions of people across Europe. At the heart of everything we do, is a belief that people deserve better. For decades, we’ve shaken up every category we entered to give people what they love, to make life a little easier and to provide great value. That’s how we bring millions of customers the joy of a better experience in TV, broadband and mobile.
In TV, we offer the best sports coverage, unmissable TV and the smartest ways to stream and aggregate the TV you love. In broadband, we power homes and businesses, with a fast, reliable connection. In mobile, we bring people closer, with plans at unbeatable value. And now, you can even keep your home connected and protected, through our smart insurance. We design our products to fit seamlessly into your life, with service whenever and however you need it.
That’s how we do better for customers. And we believe in better for society too. We power the cultural economy in the UK and beyond, making award-winning news, original sport, and entertainment. We contribute billions to UK GDP, creating and sustaining thousands of jobs and sharing both our journalism and our coverage of the arts, free of charge. We are cutting emissions and making recyclable, energy-efficient products, and we give back, through free internet access and digital skills for under-served communities and young people.
Sky is owned by Comcast Corporation, a global media and technology company.
Offices: 1 Grant Way, Middlesex, England TW7 5QD, GB · Watermark House, Livingston, West Lothian EH54 7HH, GB · Leeds Dock, Leeds, West Yorkshire LS10 1QE, GB · Carnegie Campus, Dunfermline, Fife KY11 8GH, GB · Callflex Unit, Tannochside Dr, Glasgow, South Lanarkshire G71 5PD, GB
BroadcastMediaEntertainmentCommunicationsInnovation & TechnologyCustomer Serviceand EntertainmentLoyalty ProgramsSportsMedia and Entertainment