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Jobs at Servpro of Worcester (Now Hiring) — 8 open

Servpro of Worcester logoServpro of Worcester

Sales Estimator

Worcester, Massachusetts, United States · On-site

$50k–$60k/yr

Mid level

Benefits: 401(k) 401(k) matching Company car Dental insurance Health insurance Paid time off The Restoration Sales Estimator is responsible for a wide range of functions necessary to successfully assess, estimate, and se…

Skills: Restoration Estimating, Xactimate, Water Mitigation, Fire Mitigation, Insurance Adjusting

Servpro of Worcester logoServpro of Worcester

Sales Estimator

Worcester, Massachusetts, United States · On-site

$50k–$60k/yr

Mid level

Benefits: 401(k) 401(k) matching Company car Dental insurance Health insurance Paid time off The Restoration Sales Estimator is responsible for a wide range of functions necessary to successfully assess, estimate, and se…

Skills: Xactimate, Property Damage Assessment, Restoration Estimating, Customer Service, Insurance Adjusting

Servpro of Worcester logoServpro of Worcester

Sales Estimator

Worcester, Massachusetts, United States · On-site

$50k–$60k/yr

Mid level

Benefits: 401(k) 401(k) matching Company car Dental insurance Health insurance Paid time off The Restoration Sales Estimator is responsible for a wide range of functions necessary to successfully assess, estimate, and se…

Skills: Restoration Estimating, Xactimate, Property Damage Assessment, Customer Service, Insurance Adjusting

Servpro of Worcester logoServpro of Worcester

Restoration Estimator - In Person

Worcester, Massachusetts, United States · On-site

$50k–$60k/yr

Mid level

Benefits: 401(k) Dental insurance Health insurance Paid time off The Restoration Estimator is responsible for managing a wide range of functions necessary to successfully assess, estimate, and secure restoration and reme…

Skills: Restoration Estimating, Xactimate, Property Damage Assessment, Customer Service, Insurance Adjusting

Servpro of Worcester logoServpro of Worcester

Restoration Estimator - In Person

Worcester, Massachusetts, United States · On-site

$50k–$60k/yr

Mid level

Benefits: 401(k) Dental insurance Health insurance Paid time off The Restoration Estimator is responsible for managing a wide range of functions necessary to successfully assess, estimate, and secure restoration and reme…

Skills: Restoration Estimating, Xactimate, Property Damage Assessment, Customer Service, Insurance Adjusting

Servpro of Worcester logoServpro of Worcester

Restoration Estimator - In Person

Worcester, Massachusetts, United States · On-site

$50k–$60k/yr

Mid level

Benefits: 401(k) Dental insurance Health insurance Paid time off The Restoration Estimator is responsible for managing a wide range of functions necessary to successfully assess, estimate, and secure restoration and reme…

Skills: Restoration Estimating, Xactimate, Property Damage Assessment, Customer Service, Insurance Adjusting

Servpro of Worcester logoServpro of Worcester

Crew Chief Water and Fire Restoration

Worcester, Massachusetts, United States · On-site

Entry level

Benefits: Dental insurance Free uniforms Health insurance Paid time off Training & development SERVPRO of South Worcester is hiring a Restoration Supervisor/Crew Chief! Benefits SERVPRO offers: Competitive compensation S…

Skills: Production Coordination, Quality Control, Customer Experience Management, Supervision, Documentation

Servpro of Worcester logoServpro of Worcester

Crew Chief Water and Fire Restoration

Worcester, Massachusetts, United States · On-site

Entry level

Benefits: Dental insurance Free uniforms Health insurance Paid time off Training & development SERVPRO of South Worcester is hiring a Restoration Supervisor/Crew Chief! Benefits SERVPRO offers: Competitive compensation S…

Skills: Production Coordination, Quality Control, Customer Experience Management, Supervision, Documentation

Servpro of Worcester logo

Sales Estimator

Servpro of Worcester

Worcester, Massachusetts, United States • On-site

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Mid level

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  • $50k–$60k/yr
  • Full-time
  • bachelor degree, professional certificate
  • 401(k), 401(k) matching, Company car, Dental insurance, Health insurance, Paid time off
  • Posted 10d ago
  • ~40 hrs/week

Responsibilities

The Sales Estimator assesses property damage from water, fire, and mold to develop accurate scopes of work and detailed estimates. They act as a primary liaison between property owners, insurance representatives, and internal production teams to secure and manage restoration projects.

Requirements

Candidates should have at least 2 years of experience in restoration estimating or insurance adjusting and proficiency in Xactimate software. A bachelor's degree in construction management or business is preferred, along with a valid driver's license for local travel.

Full job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Company car
  • Dental insurance
  • Health insurance
  • Paid time off
The Restoration Sales Estimator is responsible for a wide range of functions necessary to successfully assess, estimate, and secure restoration and remediation projects. This role ensures an accurate scope of work is developed for property damage resulting from water, fire, mold, storm, or other related incidents. The Restoration Sales Estimator is accountable for delivering consistent, detailed, and comprehensive estimates while maintaining a high level of service in all interactions with property owners, insurance representatives, clients, and vendors throughout the restoration process.
Primary Responsibilities
  • Educate customers on the restoration and mitigation process, including timelines, expectations, and next steps
  • Assess property damage and work with customers to understand immediate needs, safety concerns, and potential upgrades
  • Ensure all estimates and scopes align with client requirements and insurance carrier guidelines
  • Create accurate sketches and develop an initial scope of work for mitigation and restoration services
  • Deliver consistent, detailed, and well-documented estimates using industry-standard tools (e.g., Xactimate / Cotality™)
  • Collaborating with Project Managers and field teams to validate scope, pricing, and production approach
  • Assemble clear, accurate, and well-organized estimates for internal review and client submission
  • Communicate estimate details, project scope, and updates effectively with customers, insurance partners, and internal teams
Education and Experience Requirements
  • Bachelor’s degree in construction management, Business, or related field preferred
  • Minimum of 2 years of experience in restoration estimating, water/fire mitigation, and/or insurance adjusting
  • Strong customer service skills with the ability to manage customers during stressful loss situations
  • Excellent written and verbal communication skills for working with customers, adjusters, and internal teams
  • Proficiency in Xactimate™ estimating software and familiarity with insurance carrier guidelines and TPA programs
  • Strong analytical, critical thinking, and problem-solving skills in evaluating property damage and determining scope of work
  • Ability to thrive in a fast-paced, emergency service environment with shifting priorities
  • Detail-oriented with strong organizational and documentation skills
  • Team-oriented mindset with the ability to collaborate effectively with production crews and office staff
  • Valid driver’s license with the ability to travel locally to job sites as needed
Preferred Certifications (SERVPRO / Industry Standard)
  • IICRC Certifications Preferred
  • Xactimate Training Preferred
Physical and Work Environment Requirements
  • Walking and/or standing for extended periods throughout the day
  • Frequent driving and sitting
  • Occasional ladder use and work at heights
  • Exposure to varying environmental conditions, including heat and humidity
  • Work environments may include active job sites with elevated noise levels
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position with standard working hours typically between 7:30 a.m. and 4:30 p.m., Monday through Friday, with a minimum of 40 hours per week. Due to the nature of the restoration industry, flexibility is required, including extended hours, evenings, weekends, and holidays as needed.
This position participates in an on-call rotation and must be available to respond to emergency service calls outside of normal business hours. Rapid response to water, fire, and other property damage events is a critical component of this role.
Travel is primarily local within the service area; however, occasional out-of-town and overnight travel may be required to support large-loss projects or catastrophe response efforts.

Pay Structure is Annual Salary Plus Commission - Rage posted is for base only.

Related keywords

XactimateCotalityIICRC CertificationsWater MitigationFire MitigationMold RemediationInsurance AdjustingTPA ProgramsProperty DamageConstruction ManagementRestoration IndustryScope of WorkEmergency ServiceCatastrophe ResponseEstimating Software

About Servpro of Worcester

LinkedInVisit site

Like it never even happened.®

Industry
Environmental Services
Company size
11-50 employees
Headquarters
Worcester, Massachusetts
LinkedIn followers
103

Servpro is a national fire and water damage cleanup and restoration franchise system. There are over 1500 franchises nationwide. Franchises respond to losses 24 hours a day, 365 days a year. Servpro specializes in working with insurance companies to make sure that their customers are taken care of and the company’s liability is minimized. In addition to fire and water damage, Servpro can perform mold mitigation, clean air ducts, deodorize after oil spills and perform general cleaning. Properties affected by any type of damage can be brought back to pre-loss conditions.

Offices: 10 Pullman St, Worcester, Massachusetts 01606, US

View all jobs at Servpro of Worcester

About Servpro of Worcester

LinkedInVisit site

Like it never even happened.®

Industry
Environmental Services
Company size
11-50 employees
Headquarters
Worcester, Massachusetts
LinkedIn followers
103

Servpro is a national fire and water damage cleanup and restoration franchise system. There are over 1500 franchises nationwide. Franchises respond to losses 24 hours a day, 365 days a year. Servpro specializes in working with insurance companies to make sure that their customers are taken care of and the company’s liability is minimized. In addition to fire and water damage, Servpro can perform mold mitigation, clean air ducts, deodorize after oil spills and perform general cleaning. Properties affected by any type of damage can be brought back to pre-loss conditions.

Offices: 10 Pullman St, Worcester, Massachusetts 01606, US

View all jobs at Servpro of Worcester

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