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$23/hr–$25/hr
Full-time
bachelor degree
Health insurance, Dental insurance, 401(k) matching, Paid time off, Training & development, Tuition assistance
Posted 7d ago
~40 hrs/week
Responsibilities
The Employment Specialist assesses job seekers' vocational functioning to develop individualized placement and coaching plans. They cultivate relationships with employers to secure competitive integrated employment and provide long-term support to ensure job retention.
Requirements
A college degree is preferred, though experience in vocational settings for disabled populations or sales and marketing is considered. Candidates must possess a valid driver's license and vehicle for travel throughout Western Massachusetts.
Full job description
Benefits:
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Tuition assistance
401(k) matching
Employment Specialist
Hatfield, MA.
Full-time / Monday-Friday $23.00 to $25.00 per hour
Summary: The ideal candidate is organized, detail-oriented, empathetic, passionate about helping people find purpose and direction, professional, and able to work independently. This position requires managing one’s own schedule and involves travel throughout Western Massachusetts. The ideal candidate is excited about supporting people in setting career goals and overcoming barriers, enjoys teaching skills like interview preparation and resume writing, is comfortable soliciting and developing job opportunities, and is willing to provide coaching in a variety of work settings as needed.
As a member of ServiceNet’s Comprehensive Career Services (CCS) team, the Employment Specialist delivers MassAbility-funded employment services and supports ServiceNet’s role as a Social Security Ticket to Work Employment Network (EN) — helping job seekers move toward, secure, and sustain competitive, integrated employment.
Responsibilities: Delivers CCS service components:
Assesses each job seeker’s vocational functioning using background information, work history, interests, and strengths.
Develops individualized Placement Plans and Coaching Plans aligned to the job seeker’s employment goals, including agreed-upon hours, wages, and benefits.
Conducts job development and job search activities individualized to each job seeker’s preferences, cultivating and maintaining relationships with area employers.
Provides job coaching and long-term follow-along supports that help job seekers stabilize and retain employment through the 90-day successful-closure milestone and beyond.
Maintains a Career Portfolio for each job seeker documenting progress, experiences, and outcomes.
Collaborates with the MassAbility Counselor, BRU/Job Placement Specialist, DDS service coordinators, and other members of the job seeker’s team, adjusting service intensity to each person’s needs.
Ticket to Work / Employment Network:
Supports ServiceNet’s role as a Social Security Ticket to Work Employment Network by helping eligible SSI/SSDI beneficiaries assign their Ticket and complete an Individual Work Plan (IWP).
Helps job seekers understand Social Security Work Incentives (e.g., Trial Work Period, Ticket protections) and how earnings affect SSI/SSDI and health coverage, coordinating with benefits planning services as needed.
Supports participants toward Ticket to Work milestone and outcome benchmarks, including sustaining earnings at or above Substantial Gainful Activity (SGA) where that is the individual’s goal.
Assists job seekers in accurately reporting earnings to Social Security to help avoid overpayments.
Completes timely, accurate documentation and data entry through the secure Ticket Portal and other prescribed systems, handling all Personally Identifiable Information (PII) in compliance with SSA and HIPAA requirements.
Coordinates Partnership Plus referrals with state vocational rehabilitation, and participates in employer-outreach efforts across ServiceNet’s community partners and social enterprises, where appropriate.
Benefits planning and Wrap-Around Services Support::
Collaborates with local benefits planning services to help job seekers obtain information about their entitlements (SSI, SSDI, health insurance, etc.) and how these are affected by employment, so they can make financially informed decisions.
Coordinates with the other supports a job seeker uses to provide individualized wrap-around and follow-along services, following the job seeker’s preferences.
With permission, communicates with family members and involved supports to gather input about the job seeker’s skills, interests, strengths, and support needs.
Participates in Adult Community Clinical Services (ACCS) or other clinical team meetings to coordinate and integrate employment services when applicable.
Employs trauma-informed, recovery-oriented, person-centered, culturally responsive, and strengths-based approaches and skills-training techniques in the work.
Provides thorough, thoughtful, and timely documentation and data collection for all job seekers using prescribed forms and practice.
Submits all billing and corresponding documentation complete and on time.
Participates in supervision, peer counseling, and regional Employment Collaborative / Job Developer Network meetings for ongoing professional development.
Assists job seekers in accessing assistive technology and adaptive equipment to enhance their employment skills.
Qualifications:
Candidates skilled in speaking American Sign Language are strongly encouraged to apply.
A college degree is preferred but experience working with disabled populations in a vocational setting or success in sales and marketing will be considered.
Ability to work well with diverse populations in diverse settings that build trust and support increased collaboration.
Skilled in Developing constructive and cooperative working relationships with others.
Active listening, Verbal & Written Comprehension, Critical Thinking and Problem-Solving are required skills.
Travel is required; candidate requires a valid driver's license, driving experience and operable vehicle.
Open to change and variety in the workplace while being sensitive to others' needs and feelings
Reliable, honest, avoids unethical behavior, and maintains confidentiality
Ability to exercise discretion in handling confidential information
Ability to learn the principles & practices of assisting people with physical and/or mental disabilities to meet their vocational, social, and independent living needs, including evaluation, monitoring, testing & training, methods & techniques of determining individual interests, aptitudes, skills, and occupational preferences
Knowledge of Social Security Work Incentives and disability benefits is a plus (training provided).
A criminal background check will be completed
Benefits and Pay:
$23.00 to $25.00 per hour.
Generous time-off package.
Comprehensive, health and dental insurance plans.
403(B)-retirement plan, with employer matching.
Long-term disability benefits; paid life insurance
Advancement opportunities, tuition assistance, and several more benefit options.
ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Related keywords
MassAbilitySocial Security Ticket to WorkEmployment NetworkSSISSDISubstantial Gainful ActivityHIPAAVocational RehabilitationBenefits PlanningWrap-Around ServicesAdult Community Clinical ServicesRecovery-OrientedCulturally ResponsiveAssistive TechnologyAdaptive EquipmentCareer Portfolio
We are an innovative non-profit mental health and human services agency. Because everybody needs help sometimes.
Industry
Mental Health Care
Company size
1,001-5,000 employees
Founded
1965
Headquarters
Northampton, Massachusetts
LinkedIn followers
2,577
The mission of ServiceNet is to enhance the quality of life of adults, children, and families through the provision of effective and responsive clinical, residential, rehabilitative, recovery, and support services. Services are provided in locations throughout Hampshire, Franklin, Hampden, and Berkshire counties.
We are always looking for passionate human service professionals. Go here for our latest job postings: https://servicenet.careerplug.com/account
Offices: 21 Olander Dr, Northampton, Massachusetts 01060, US · 131 King St, Northampton, Massachusetts 01060, US · 141 North St., 139, Pittsfield, MA 01201, US
We are an innovative non-profit mental health and human services agency. Because everybody needs help sometimes.
Industry
Mental Health Care
Company size
1,001-5,000 employees
Founded
1965
Headquarters
Northampton, Massachusetts
LinkedIn followers
2,577
The mission of ServiceNet is to enhance the quality of life of adults, children, and families through the provision of effective and responsive clinical, residential, rehabilitative, recovery, and support services. Services are provided in locations throughout Hampshire, Franklin, Hampden, and Berkshire counties.
We are always looking for passionate human service professionals. Go here for our latest job postings: https://servicenet.careerplug.com/account
Offices: 21 Olander Dr, Northampton, Massachusetts 01060, US · 131 King St, Northampton, Massachusetts 01060, US · 141 North St., 139, Pittsfield, MA 01201, US