Shanghai, Shanghai, China · On-site
1、E-Commerce Business Management Take full ownership of Gregory China’s e-commerce business performance across Tmall, JD.com, and Douyin Develop and execute annual and quarterly e-commerce business plans aligned with ove…
Skills: E-Commerce Management, Platform Operations, Data Analysis, Channel Strategy, Cross-functional Collaboration
Guangzhou, Guangdong, China · On-site
职位主要工作职责 Key Responsibilities 1、了解顾客的需求，接待并解答顾客的咨询，向客人提供详细的货品介绍及优质的服 务。 2、知晓店铺销售目标，完成公司下达的个人销售目标。 3、完成商品的来货验收、陈列摆放、补货退货、防损等日常营业工作。 4、做好货品销售记录、盘点、账目核对等工作，按规定完成各项销售统计工作。 5、维护现有及潜在消费者，建立良好的客户关系。 6、按照公司及商场的相关规定，正确应对店铺内的突发事件及…
Skills: Customer Service, Sales, Inventory Management, Visual Merchandising, Customer Relationship Management
Penang, Malaysia · On-site
Take ownership, accountability for store and personal productivityContributes to setting goals and holds team accountable for productivity standardsProvides leadership through role modeling Service behaviors and approach…
Skills: Leadership, Team Management, Customer Service, Conflict Resolution, Performance Coaching
West Bengal, India · On-site
Distributor Management Planning the geographical penetration and product strategy to achieve planned numbers.Educating and upgrading the distributors' infrastructure like Warehouse, Stocking Logistics, and manpower to me…
Skills: Distributor Management, Inventory Planning, Sales Strategy, Market Mapping, Territory Management
Mansfield, Massachusetts, United States · Hybrid
$65k–$70k/yr
The Senior Accounts Payable Specialist will help ensure invoices are processed accurately, vendors are supported, and payments are completed in a timely manner. This is a hybrid role; we work on site 4 days and remotely …
Skills: Accounts Payable, Invoice Processing, Three-Way Match, SAP S/4HANA, Microsoft Excel
Mansfield, Massachusetts, United States · Hybrid
$90k–$100k/yr
The Sr. Accountant will provide timely and accurate accounting and analysis to support a multi-brand Wholesale/Direct to Consumer environment. This is a hybrid position; we work on site 4 days and remotely 1 day weekly. …
Skills: SAP, SAP S/4HANA, Microsoft Excel, Financial Analysis, Balance Sheet Reconciliation
Mansfield, Massachusetts, United States · Hybrid
$120k–$125k/yr
The Accounting Manager will provide timely and accurate accounting and analysis to support a multi-brand Wholesale/Direct to Consumer environment. This is a hybrid position, we work on site 4 days and remotely 1 day week…
Skills: ERP Systems, SAP, SAP S/4HANA, Microsoft Excel, Financial Analysis
Mansfield, Massachusetts, United States · Hybrid
$90k–$110k/yr
The Cost Accounting Analyst will provide timely and accurate cost accounting and analysis to support a multi-brand wholesale/Direct to Consumer environment. This role is responsible for inventory valuation and analysis. …
Skills: Cost Accounting, Inventory Valuation, SAP S/4HANA, Microsoft Excel, COGS Analysis
Mansfield, Massachusetts, United States · On-site
$190k–$210k/yr
At Samsonite Group, we are building the next generation of AI-enabled capabilities to elevate consumer experience, sharpen operations, and scale innovation across a global, multi-brand portfolio. We are seeking a Directo…
Skills: Artificial Intelligence, Generative AI, Machine Learning, MLOps, AI Governance
Shanghai, Shanghai, China · On-site
职位主要工作职责 Key Responsibilities 1、了解顾客的需求，接待并解答顾客的咨询，向客人提供详细的货品介绍及优质的服 务。 2、知晓店铺销售目标，完成公司下达的个人销售目标。 3、完成商品的来货验收、陈列摆放、补货退货、防损等日常营业工作。 4、做好货品销售记录、盘点、账目核对等工作，按规定完成各项销售统计工作。 5、维护现有及潜在消费者，建立良好的客户关系。 6、按照公司及商场的相关规定，正确应对店铺内的突发事件及…
Skills: Customer Service, Sales, Inventory Management, Visual Merchandising, Client Relationship Management
Hong Kong Island, Hong Kong, China · On-site
Oversee inventory management and stock control procedures to ensure a smooth supply chain operation for Hong Kong and Macau marketsLead demand forecasting (PSI Meetings) to facilitate accurate stocks availability and tim…
Skills: Inventory Management, Demand Forecasting, 3PL Management, Logistics Strategy, SAP
Penang, Malaysia · On-site
Lead, motivate, and inspire a team of retail associates to achieve sales targets and deliver outstanding customer service.Drive sales by actively engaging with customers, understanding their needs, and providing personal…
Skills: Retail Management, Team Leadership, Sales Optimization, Customer Service, Boutique Operations
Guanajuato City, Guanajuato, Mexico · On-site
Misión: Responsable de realizar atención integral al cliente, asesorándolo de acuerdo a las necesidades que este tenga, con el objetivo de entregar y mantener un servicio de calidad, cumpliendo con las metas establecidas…
Skills: Customer Service, Sales Advisory, POS Systems, Cash Handling, Inventory Management
Rehoboth Beach, Delaware, United States · On-site
What You’ll Be Doing: • Support an environment that drives sales by having strong customer service skills. • Consistently deliver brand enhancing store standards that create a positive customer experience. • Support Stor…
Skills: Retail Management, Customer Service, Inventory Control, POS Systems, Staff Training
Amsterdam, North Holland, Netherlands · On-site
Ready to take our Samsonite concessions at de Bijenkorf to the next level? Are you an experienced Store Manager with a passion for premium brands, exceptional customer experiences, and team development? Would you like to…
Skills: Store Management, Commercial Management, KPI Analysis, Team Coaching, People Management
National Harbor, Maryland, United States · On-site
$15/hr–$19/hr
What You’ll Be Doing: • Drive sales by having strong customer service skills. • Consistently deliver brand enhancing store standards that create a positive customer experience. • Assist with achievement of store sales go…
Skills: Customer Service, Sales Driving, Store Operations, Asset Protection, POS Systems
Paris, Ile-de-France, France · On-site
#LI-DNI À propos de Lipault Lipault est une marque parisienne de bagagerie et accessoires, reconnue pour la qualité de ses produits, son design coloré, ses matériaux souples et son approche innovante du voyage. Dans un c…
Skills: Product Development, Collection Management, Project Management, International Coordination, Brand Consistency
Montabaur, Rhineland-Palatinate, Germany · On-site
Werden Sie Teil der Erfolgsgeschichte und starten Sie im Samsonite Store im Outlet Montabaur als Store Manager (m/w/d) in Vollzeit (38,5 Std/Woche) zum nächstmöglichen Zeitpunkt. Hauptaufgaben: Umfassende Marken- und Sto…
Skills: Store Management, Sales, Customer Advisory, Team Leadership, KPI Analysis
Zweibrücken, Rhineland-Palatinate, Germany · On-site
<p>Möchten Sie mit uns zu einem aufregenden Erlebnis in die Welt des Reisens aufbrechen?</p> <p>Wenn dies der Fall ist, könnte Ihre Reise mit Samsonite beginnen.</p> <p>Samsonite ist der international führende Hersteller…
Skills: Sales, Customer Advisory, Visual Merchandising, Cashier Operations, Inventory Management
Soltau, Lower Saxony, Germany · On-site
<p>Möchten Sie mit uns zu einem aufregenden Erlebnis in die Welt des Reisens aufbrechen?</p> <p>Wenn dies der Fall ist, könnte Ihre Reise mit Samsonite beginnen.</p> <p>Samsonite ist der international führende Hersteller…
Skills: Sales, Customer Advisory, Visual Merchandising, Cashier Operations, Inventory Management
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Lead and manage Gregory's e-commerce business in China across Tmall, JD.com, and Douyin to drive GMV growth and profitability. Oversee daily platform operations, channel strategies, and cross-functional collaboration to ensure brand consistency and operational efficiency.
Requires a Bachelor's degree and at least 5 years of e-commerce operations experience, preferably in fashion, outdoor, or lifestyle industries. Must be fluent in English and Chinese with proven hands-on experience managing major Chinese e-commerce platforms.
1、E-Commerce Business Management
Take full ownership of Gregory China’s e-commerce business performance across Tmall, JD.com, and Douyin
Develop and execute annual and quarterly e-commerce business plans aligned with overall brand strategy
Drive GMV growth, profitability, and key performance indicators (traffic, conversion, AOV, repeat rate)
2、Platform Operations
Independently manage daily operations of all e-commerce platforms, including product listing, content updates, campaign setup, and platform compliance
Optimize product assortment, pricing, promotions, and merchandising strategies based on sales performance and market trends
Ensure smooth execution of major e-commerce campaigns (e.g., 6.18, Double 11, Double 12)
3、Channel Strategy & Growth
Develop platform-specific strategies for Tmall, JD, and Douyin to maximize channel potential
Identify new growth opportunities including live streaming, content commerce, and new traffic channels
Work closely with platform partners and agencies to improve store performance
4、Data Analysis & Reporting
Monitor and analyze key performance metrics across platforms
Provide regular performance reports and actionable insights to management
Use data to continuously optimize traffic acquisition, conversion, and customer retention
5、Cross-functional Collaboration
Collaborate with marketing, retail, merchandising, and supply chain teams to ensure integrated business execution
Work with marketing team to align campaign messaging and brand image across all online channels
Partner with logistics and inventory teams to ensure product availability and operational efficiency
6、Brand & Consumer Experience
Ensure consistent and premium brand presentation across all e-commerce platforms
Optimize online consumer journey and improve customer experience
Manage customer feedback and platform service quality
Founded in 1910, Samsonite is the world’s leading luggage brand. Renowned for its breakthrough research and development, and commitment to innovation, Samsonite has excelled since its inception with a number of industry firsts. Samsonite offers an extensive range of travel, business, kids, casual and personal accessory products. Samsonite helps travellers’ journey further, with ever lighter and stronger products.
Offices: Westerring 17, Oudenaarde, East Flanders 9700, BE · Boulevard Haussmann 7, Paris, Île-de-France, FR · 575 West St, Suite 110, Mansfield, Massachusetts 02048, US
Founded in 1910, Samsonite is the world’s leading luggage brand. Renowned for its breakthrough research and development, and commitment to innovation, Samsonite has excelled since its inception with a number of industry firsts. Samsonite offers an extensive range of travel, business, kids, casual and personal accessory products. Samsonite helps travellers’ journey further, with ever lighter and stronger products.
Offices: Westerring 17, Oudenaarde, East Flanders 9700, BE · Boulevard Haussmann 7, Paris, Île-de-France, FR · 575 West St, Suite 110, Mansfield, Massachusetts 02048, US
