Direct, Texas, United States · Remote OK
$65k–$81k/yr
Salary Range $72,000 - $89,000* Job Description: WHO WE ARE: Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by…
Skills: Site Merchandising, Data Analysis, Ecommerce Strategy, Salesforce Commerce Cloud, Excel
Scottsdale, Arizona, United States · On-site
$15/hr–$18/hr
Salary Range $15.00 - $18.90* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Elevated Selling, Customer Service, Styling, Brand Knowledge, Digital Selling Tools
Newport Beach, California, United States · On-site
$15/hr–$23/hr
Salary Range $15.00 - $23.10* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Customer Service, Client Relationship Management, Consultative Selling, Product Knowledge, Sales Planning
Bergen, North Dakota, United States · On-site
$19/hr–$24/hr
Salary Range $19.61 - $24.51* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Merchandise Handling, Order Fulfillment, Inventory Control, Stockroom Organization, MS Office
Boca Raton, Florida, United States · On-site
$62k–$77k/yr
Salary Range $61,666 - $77,082* Job Description: Sales Manager WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and insp…
Skills: Sales Management, Clienteling, Performance Management, Coaching, Customer Relationship Management
United States · On-site
$25/hr–$31/hr
Salary Range $22.82 - $28.53* Job Description: Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman, and Saks OFF 5TH. With talented colleague…
Skills: Preventative Maintenance, Electrical Troubleshooting, Mechanical Troubleshooting, Material Handling Equipment Repair, Blueprint Reading
New York, Florida, United States · On-site
$22/hr–$27/hr
Salary Range $22.03 - $27.54* Job Description: Chef, Pastry WHO WE ARE: Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH.…
Skills: Pastry Production, Baking Techniques, Menu Execution, Inventory Management, Food Safety
Naples, Florida, United States · On-site
$25/hr–$32/hr
Salary Range $25.64 - $32.05* Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Sin…
Skills: Fitting, Tailoring, Luxury Merchandise Alterations, Leather Working, Knits Alterations
New York, Florida, United States · On-site
$15/hr–$23/hr
Salary Range $15.00 - $23.10* Job Description: Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and ins…
Skills: Customer Service, Client Relationship Management, Consultative Selling, Product Knowledge, Sales Planning
Coral Gables, Florida, United States · On-site
$17/hr–$21/hr
Salary Range $17.05 - $21.32* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Dishwashing, Sanitization, Kitchen Cleaning, Waste Management, Health and Safety Compliance
King of Prussia, Pennsylvania, United States · On-site
$17/hr–$22/hr
Salary Range $17.90 - $22.39* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Merchandise Handling, Order Fulfillment, Inventory Control, Stockroom Organization, MS Office
Gibsonton, Florida, United States · On-site
$13/hr–$18/hr
Salary Range $13.00 - $18.00* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Customer Service, Sales Volume Building, Clienteling, Digital Selling Tools, Styling
Florida, United States · On-site
$19/hr–$23/hr
Salary Range $19.16 - $23.95* Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Sin…
Skills: Customer Service, Sales, Clienteling, Cosmetics Application, Relationship Building
Naples, Florida, United States · On-site
$19/hr–$23/hr
Salary Range $19.16 - $23.95* Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Sin…
Skills: Customer Service, Sales, Clienteling, Cosmetics Application, Relationship Building
Florida, United States · On-site
$19/hr–$23/hr
Salary Range $19.16 - $23.95* Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Sin…
Skills: Customer Service, Sales, Clienteling, Makeup Application, Treatment Consultation
Newport Beach, California, United States · On-site
Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is kn…
Skills: Client Communication, Outfit Recommendations, POS Transactions, Order Tracking, Appointment Scheduling
Florida, United States · On-site
$19/hr–$23/hr
Salary Range $19.16 - $23.95* Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Sin…
Skills: Customer Service, Sales, Clienteling, Cosmetics Application, Relationship Building
Coral Gables, Florida, United States · On-site
$13/hr–$18/hr
Salary Range $13.00 - $18.00* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Elevated Selling, Customer Service, Styling, Digital Selling Tools, Omni-channel Inventory Management
Florida, United States · On-site
$19/hr–$23/hr
Salary Range $19.16 - $23.95* Job Description: WHO WE ARE: Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Sin…
Skills: Customer Service, Sales, Clienteling, Cosmetics Application, Relationship Building
Gibsonton, Florida, United States · On-site
$17/hr–$21/hr
Salary Range $17.05 - $21.32* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Merchandise Handling, Order Fulfillment, Inventory Control, Stockroom Organization, MS Office
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The role focuses on driving demand by curating seamless digital experiences and managing site merchandising for online events and product launches. It involves monitoring site performance, analyzing key metrics, and collaborating with cross-functional teams to optimize the customer journey.
Requires a Bachelor's degree in Marketing, Business, Fashion Merchandising, or a related field with 1-2 years of experience in eCommerce or digital retail. Proficiency in Excel/Google Sheets is required, while experience with Salesforce Commerce Cloud and analytics tools is preferred.
WHO WE ARE:
Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through strong partnerships with the world’s most esteemed brands, cutting-edge technology and the industry’s most comprehensive luxury customer data, Saks Global is shaping the future of retail.
YOU WILL BE:
As the Cross Category Ecommerce Specialist, you will play a key role in supporting the Team’s focus on driving demand by creating a seamless, inspiring digital experience that connects customers with the right products and services at every stage of their site journey. This role is ideal for someone who is passionate about fashion, has a sharp eye for detail, and is eager to use analytics to inform site merchandising and site experience decisions that drive conversion. You’ll assist in curating on-site experiences, testing the customer journey, monitoring site performance, assisting with promotional event performance recaps, and analyzing key metrics to help optimize how customers discover and shop our brand online.
WHAT YOU WILL DO:
Site Merchandising
Execute and test customer journey for online events, promotions, and product launches to drive traffic, conversion, and revenue.
Own the curation of seasonal gift guides and select curated shops using both data and merchant recommendations to promote discoverability, customer engagement & revenue.
Support quarterly global site taxonomy and refinement updates to ensure successful implementation on site.
Monitor inventory levels to adjust product placements based on availability and sales velocity.
Partner with cross-functional teams (Buying, Marketing, Creative) to ensure accurate and timely content execution.
Ensure accurate set-up and visibility of key digital services, such as Digital Stylists, across site touchpoints, and monitor customer engagement.
Performance Metrics & Reporting
Provide weekly/monthly/quarterly reports on site performance, product findings method trends, and merchandising effectiveness. Utilize data insights to make recommendations for improving product presentation and overall site performance.
Assist in pulling key KPIs for promotional events to understand drivers of performance against plan, and last year's benchmarks. Help develop holistic recaps of live events to drive recommendations for immediate performance optimizations and post-event recaps to summarize key learnings.
Generate and maintain monthly navigation performance reports.
Support A/B testing initiatives and analyze results to inform future site navigation strategies.
Site Optimization
Identify and work with cross-functional partners to troubleshoot any site navigational or SFCC setup issues that may arise.
Help identify and troubleshoot any on-site errors, broken links, or customer experience issues.
Monitor competitor sites for promotional marketing, merchandising trends and UX opportunities.
Advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance for site setup.
WHAT YOU WILL BRING:
Required Qualifications (Minimum Requirements):
Bachelor’s degree in Marketing, Business, Fashion Merchandising, or related field
Minimum of 1-2 years of experience in eCommerce, digital retail, or fashion
Proficient in Excel/Google Sheets; experience with analytics tools (e.g. Looker, Adobe Analytics) and Salesforce Commerce Cloud is a plus
Highly organized with great attention to detail and time management skills
Comfortable working in a fast-paced, deadline-driven environment
Familiarity with eCommerce platforms
YOUR LIFE AND CAREER AT SAKS GLOBAL:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
Connecting Customers to Inspiring Luxury Fashion
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of extraordinary stores across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. Interested in joining our team shaping the future of luxury retail? Explore exciting career opportunities with us here: https://careers.saksglobal.com/us/en/.
Offices: 225 Liberty Street, New York, NY 10281, US
Connecting Customers to Inspiring Luxury Fashion
Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of extraordinary stores across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets. Interested in joining our team shaping the future of luxury retail? Explore exciting career opportunities with us here: https://careers.saksglobal.com/us/en/.
Offices: 225 Liberty Street, New York, NY 10281, US
