Causeway Coast and Glens District, Northern Ireland, United Kingdom · On-site
Senior
What you’ll be doing: Lead a small team of food managers to manage the grocery shop floor in one of our supermarketsExecute exciting trading events by working closely with the rest of the store leadership team whether it…
This role requires nationwide travel which flexes throughout the year, but typically you’ll be in Sainsbury’s sites 2 days per week, and desk-based for the rest of the week (working from home, or in a Store Support Centr…
Royal Borough of Kingston upon Thames, England, United Kingdom · On-site
Senior
What you’ll be doing: Direct a small team of managers to deliver the online delivery operation of the supermarket taking accountability for every delivery going out on time, every time, so our customers get exactly what …
Skills: Team leadership, KPI management, Operational management, Performance management, Data analysis
What you’ll be doing: Working closely with a small team of managers to make sure the store runs like clockwork every day. Taking responsibility for the day to running of the store, often being the only manager in with ac…
What you’ll be doing: Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering helpPicking a…
Skills: Customer Service, Cash Handling, Order Picking, Complaint Resolution, Digital Literacy
What you’ll be doing: Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering helpPicking a…
Skills: Customer service, Communication, Problem solving, Attention to detail, Teamwork
What you’ll be doing: Always being on hand to serve and support customers on our checkouts, self-service tills, and kiosks or even our petrol stations, supporting with any questions and proactively offering helpPicking a…
Skills: Customer service, Communication, Problem solving, Teamwork, Attention to detail
What you’ll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall.Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer se…
What you’ll be doing: Driving a 3.5 tonne van to deliver groceries to our customers doorsteps, on-time and in a great conditionCompleting checks to ensure the van is organised, clean and roadworthy, and that delivery cas…
Skills: Driving, Customer service, Product knowledge, Problem solving, Teamwork
What you’ll be doing: Driving a 3.5 tonne van to deliver groceries to our customers doorsteps, on-time and in a great conditionCompleting checks to ensure the van is organised, clean and roadworthy, and that delivery cas…
Skills: Driving, Customer service, Problem solving, Time management, Physical stamina
London Borough of Haringey, England, United Kingdom · On-site
Entry level
What you’ll be doing: Driving a 3.5 tonne van to deliver groceries to our customers doorsteps, on-time and in a great conditionCompleting checks to ensure the van is organised, clean and roadworthy, and that delivery cas…
Skills: Driving, Customer service, Product knowledge, Problem solving, Teamwork
What you’ll be doing: Collecting stock from the warehouse using heavy roll cages (up to 15KG) to replenish items across the store, keeping our shelves tidy and full of well-presented productsAlways ready to serve our cus…
As a Customer & Trading Manager you’ll oversee every aspect of the store –from opening and closing the store, cashing up, managing performance and schedule-planning, to making sure those essential products are there for …
Skills: Store management, Team leadership, Performance management, Scheduling, Stock replenishment
What you’ll be doing: Lead and manage a small team of managers overnight, and together with your colleagues, deliver all replenishment activities ready for our customers the following morning Planning for upcoming key tr…
Skills: People management, Leadership, Operational management, KPI analysis, Performance management
What you’ll be doing: Driving a 3.5 tonne van to deliver groceries to our customers doorsteps, on-time and in a great conditionCompleting checks to ensure the van is organised, clean and roadworthy, and that delivery cas…
Skills: Driving, Customer service, Product knowledge, Problem solving, Teamwork
What you’ll be doing: Lead and manage a small team of managers overnight, and together with your colleagues, deliver all replenishment activities ready for our customers the following morning Planning for upcoming key tr…
Skills: People management, Leadership, Operational management, KPI analysis, Performance management
About the team At Nectar360, we connect some of the UK's biggest brands with millions of Sainsbury’s customers through market-leading loyalty, insights and retail media solutions. As the home of the Nectar loyalty progra…
What you’ll be doing: Lead and manage a small team of managers overnight, and together with your colleagues, deliver all replenishment activities ready for our customers the following morning Planning for upcoming key tr…
Skills: Team leadership, People management, Operational management, KPI analysis, Performance management
What you’ll be doing: Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitmentsManaging the front-end checkout operation…
London Borough of Lewisham, England, United Kingdom · On-site
Senior
What you’ll be doing: Role modelling and coaching for high standards and efficiency across the whole food hall.Managing compliance to processes whilst bringing the passion and flare for great shop keeping and customer se…
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Full-time
Discount card, Annual bonus scheme, Free food and hot drinks, Generous holiday entitlement, Maternity and paternity leave, Pension
Posted 7d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The Lead Food Manager is responsible for overseeing store operations, managing the grocery shop floor, and leading a team of food managers. They must ensure high standards of compliance, safety, and customer service while driving performance and interpreting KPIs.
Requirements
Candidates must have extensive experience leading large teams in fast-paced, customer-focused environments and a proven track record of improving KPIs. Strong skills in managing complex people matters, such as performance and employee relations, are essential.
Full job description
What you’ll be doing:
Lead a small team of food managers to manage the grocery shop floor in one of our supermarkets
Execute exciting trading events by working closely with the rest of the store leadership team whether it’s Christmas or Easter you’ll help ensure we win.
Regularly taking full accountability for the store in the absence of a store manager, role modelling and coaching for high standards and efficiency across the food hall.
Manage compliance to processes and safety whilst bringing the passion and flare for great shop keeping and creating fantastic shopping experiences.
You’ll be responsible for a large team of colleagues, making sure they’re performing at their best, they’re there on the shop floor when we need them and that all people matters are conducted properly whether it’s celebrating someone’s success or managing difficult situations.
What makes a great Lead Food Manager:
A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same.
Experience of managing managers, in a fast-paced, customer-facing environment.
An operator who is comfortable managing alone in the absence of more senior management.
Driven to deliver high performance with a focus on efficiency and engagement.
Confident in the use of data and understanding / interpreting KPI's or other performance indicators and transforming these into meaningful actions.
Is a champion of inclusivity putting it at the heart of what they do, uses this passion to build an inclusive team and working environment.
Comfortable in managing complex people matters such as: managing disciplinaries, performance issues or other similar employee relations issues.
Essential Criteria:
Experience leading large teams in a fast-paced, customer-focused environment — you’ve developed leaders, built high-performing teams, and created a culture of ownership and accountability.
A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team.
Proven success in delivering and improving KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve driven results that matter.
Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement.
Leadership experience in an operational environment — whether in retail, hospitality, or food service — where you’ve owned departmental performance and confidently led the store in the absence of senior leadership.
Can evidence leading change — whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you’ve brought people with you and made change stick.
We make good food joyful, accessible and affordable for everyone, every day.
Industry
Retail
Company size
10,001+ employees
Founded
1869
Headquarters
London
LinkedIn followers
486,547
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service.
We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu.
What’s next for Sainsbury’s?
We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.
We make good food joyful, accessible and affordable for everyone, every day.
Industry
Retail
Company size
10,001+ employees
Founded
1869
Headquarters
London
LinkedIn followers
486,547
Over 150 years old and still going strong, we’re the UK’s second-biggest retailer. Every day, the nation shops with us because they know they’ll get affordable, good food and excellent service.
We focus on great value and convenient shopping across our family of brands, from Argos, Nectar and Habitat to Sainsbury’s Bank, Smart Charge and Tu.
What’s next for Sainsbury’s?
We've put food back at the heart of our business and we’re taking Sainsbury’s to the next level. We’re investing in technology and people and we’re thinking bigger about how we attract and connect with our customers, while doing everything we can to create a more resilient UK food system.