Jobs at Safran Engineering Services (Now Hiring) — 11 open

Safran Engineering Services is seeking an experienced Programme Delivery Manager to lead a major engineering and quality services programme supporting Safran Electrical & Power.

This is not a traditional project management role.

You will be responsible for the successful mobilisation, deployment and ongoing management of a multi-disciplinary engineering team, ensuring customer satisfaction, resource availability, delivery performance and effective programme governance.

The role will oversee a team of up to 22 engineers, quality professionals and PMO resources supporting critical aerospace programmes.

Key Responsibilities

• Lead the mobilisation and ramp-up of engineering and quality resources.
• Manage customer demand, capacity planning and resource forecasting.
• Act as the primary customer interface for service delivery activities.
• Coordinate recruitment, onboarding and deployment of resources.
• Monitor service performance, utilisation and customer satisfaction.
• Manage programme risks, issues and escalations.
• Lead weekly and monthly governance reviews.
• Develop recovery plans for resource gaps, demand increases and delivery issues.
• Maintain programme reporting, KPIs and performance dashboards.
• Support commercial discussions, change requests and growth opportunities.

Success in This Role

Within the first six months, you will:

• Successfully manage the ramp-up of engineering and quality resources.
• Establish robust governance and reporting.
• Maintain strong customer satisfaction.
• Ensure resource demand and capacity remain aligned.
• Identify and mitigate delivery risks proactively.
• Create a scalable operating model capable of supporting future growth.

Some other points/ attributes and skills that will come of use

Ramp-up experience – Proven delivery of 10 + personnel

Stakeholder management – Able to manage customer, engineering, quality and leadership teams effectively

Commercial awareness – Understands revenue, utilisation, margins and scope control

Ownership mentality – Brings solutions and fights problems

Recruitment knowledge – Experienced in hiring, onboarding and workforce planning

Risk management – Identifies issues early and drives mitigation

Executive communication – Can confidently present status, risks and recovery plans to senior leaders

Influencing skills – Challenges unrealistic demands

Organisation and governance – Maintains clear reporting, actions, forecasts and dashboards

Aerospace/engineering experience – Understands realities of technical resource delivery and customer environment

Essential

• Experience managing engineering or technical services teams.
• Experience mobilising or scaling teams of 15+ resources.
• Strong customer-facing stakeholder management skills.
• Experience in aerospace, defence or regulated industries.
• Commercial awareness including forecasting, utilisation and resource planning.
• Proven track record managing risks, escalations and customer expectations.
• Ability to operate independently with minimal supervision.

Desirable

• Experience within an engineering services or consultancy environment.
• Resource delivery or workforce planning experience.
• Contractor and subcontractor management experience.
• Knowledge of quality and engineering delivery environments.
• Early finish on a Friday - 0800-1645 Mon-Thurs, 0800-1200 Friday
• Onsite canteen