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Jobs at Rubber-Inc. (Now Hiring) — 1 open

Rubber-Inc. logoRubber-Inc.

Bilingual Customer Service Representative (English/Spanish)

Romeoville, Illinois, United States · On-site

$19/hr–$22/hr

Mid level

Position Overview Now Hiring: Bilingual Customer Service Representative (English/Spanish)Full-Time | Flexible Day Schedule (8:00 AM–5:00 PM)Location: Romeoville, ILCompensation: $19.00–$22.00 per hour Join a Company That…

Skills: Bilingual English/Spanish, Customer Support, Order Processing, CRM Software, Problem Solving

Rubber-Inc. logo

Bilingual Customer Service Representative (English/Spanish)

Rubber-Inc.

Romeoville, Illinois, United States • On-site

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Mid level

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  • $19/hr–$22/hr
  • Full-time
  • Comprehensive Benefits Package, Career Advancement Opportunities
  • Posted 32d ago
  • Apply by Jun 25
  • ~40 hrs/week

Responsibilities

Serve as the primary point of contact for English and Spanish speaking customers to process orders and resolve concerns. Coordinate with internal departments to ensure timely order fulfillment and maintain accurate customer records in the CRM.

Requirements

Fluency in both English and Spanish is required, with a preference for at least 3 years of customer service experience. Candidates should be proficient in computer skills and ideally have experience with CRM platforms like HubSpot.

Full job description

Position Overview

 

Now Hiring: Bilingual Customer Service Representative (English/Spanish)Full-Time | Flexible Day Schedule (8:00 AM–5:00 PM)Location: Romeoville, ILCompensation: $19.00–$22.00 per hour

Join a Company That Values Great Customer ServiceRubber Inc. has been a trusted distributor to the automotive, commercial, and industrial markets since 1939. With multiple locations across the Midwest and Southeast, we pride ourselves on delivering quality products, dependable service, and long-term customer relationships.

We’re looking for a fully bilingual Customer Service Representative (English & Spanish) who enjoys helping people, solving problems, and providing exceptional support in a fast-paced environment.

Position OverviewAs a Bilingual Customer Service Representative, you’ll serve as a primary point of contact for both English-and Spanish-speaking customers. You’ll assist with orders, answer questions, resolve concerns, and work closely with internal teams to ensure every customer receives outstanding service.

If you’re organized, customer-focused, and enjoy communicating with people from diverse backgrounds, we’d love to hear from you.

 

What We Offer

  • Competitive hourly pay
  • Comprehensive benefits package
  • Opportunities for career advancement
  • Collaborative and supportive team environment

Primary Responsibilities

  • Provide professional customer support by phone, email, and other communication channels in both English and Spanish
  • Enter and process customer orders accurately and efficiently
  • Respond to questions regarding products, pricing, order status, and services
  • Resolve customer concerns with professionalism and a solutions-oriented approach
  • Maintain accurate records of customer interactions within the CRM system
  • Coordinate with internal departments to ensure timely order fulfillment
  • Build strong relationships by delivering exceptional customer experiences
  • Manage multiple priorities while maintaining accuracy and attention to detail
  • Follow company policies, procedures, and service standards

Qualifications

  • Fluent in both English and Spanish (required)
  • Minimum of 3 years of customer service, customer support, or related experience preferred
  • Experience working with CRM platforms such as HubSpot or similar software is a plus
  • Comfortable handling a high volume of inbound customer calls
  • Strong verbal and written communication skills in both languages
  • Excellent organizational, multitasking, and problem-solving abilities
  • Detail-oriented with strong computer skills and a customer-first mindset

Apply TodayIf you’re a bilingual customer service professional who enjoys helping customers and wants to build your career with a well-established company, we’d love to hear from you. Apply today to join the Rubber Inc. team!

 

 

Pay Range

USD $19.00 - USD $22.00 /Hr.

Related keywords

BilingualSpanishEnglishCustomer ServiceCRMHubSpotOrder EntryAutomotive IndustryCommercial MarketIndustrial MarketCustomer SupportInbound Calls

About Rubber-Inc.

LinkedInVisit site

Rubber-Inc. is a family-owned warehouse distributor servicing the automotive, commercial, and OTR industries since 1939.

Industry
Automotive
Company size
51-200 employees
Founded
1939
Headquarters
Chicago, IL
LinkedIn followers
2,644

Rubber-Inc. is a warehouse distributor selling to the automotive, commercial, and off the road industries. We provide the tools, equipment, tire repair materials and supplies to these industries. Rubber-Inc. has been in business since 1939 with locations in Chicago, IL; Durand, WI; St. Louis, MO; Charlotte, NC; and Wareham, MA. We have a trained customer service department and outside sales force to help provide the right products to solve today's service problems. Our belief is that the true measure of a business partner is defined by how quickly and correctly people react when there is a problem to be solved. This response is what builds long lasting business relationships that last from generation to generation. Interested in joining Rubber-Inc.? Visit our Careers Site: https://rubberinc-puzzlehr.icims.com/jobs/search

Offices: Chicago, IL 60616, US · Durand, WI 54736, US · St. Louis, MO 63144, US · Charlotte, NC 28273, US · Wareham, MA 02571, US

Automotive SuppliesTire Shop EquipmentWholesale DistributorValve Stems & HardwareTire Pressure Monitoring SystemsTire Repair Suppliesand Wheel Balancing SolutionsPlastics and Rubber ManufacturingAutomotiveIndustrial
View all jobs at Rubber-Inc.

About Rubber-Inc.

LinkedInVisit site

Rubber-Inc. is a family-owned warehouse distributor servicing the automotive, commercial, and OTR industries since 1939.

Industry
Automotive
Company size
51-200 employees
Founded
1939
Headquarters
Chicago, IL
LinkedIn followers
2,644

Rubber-Inc. is a warehouse distributor selling to the automotive, commercial, and off the road industries. We provide the tools, equipment, tire repair materials and supplies to these industries. Rubber-Inc. has been in business since 1939 with locations in Chicago, IL; Durand, WI; St. Louis, MO; Charlotte, NC; and Wareham, MA. We have a trained customer service department and outside sales force to help provide the right products to solve today's service problems. Our belief is that the true measure of a business partner is defined by how quickly and correctly people react when there is a problem to be solved. This response is what builds long lasting business relationships that last from generation to generation. Interested in joining Rubber-Inc.? Visit our Careers Site: https://rubberinc-puzzlehr.icims.com/jobs/search

Offices: Chicago, IL 60616, US · Durand, WI 54736, US · St. Louis, MO 63144, US · Charlotte, NC 28273, US · Wareham, MA 02571, US

Automotive SuppliesTire Shop EquipmentWholesale DistributorValve Stems & HardwareTire Pressure Monitoring SystemsTire Repair Suppliesand Wheel Balancing SolutionsPlastics and Rubber ManufacturingAutomotiveIndustrial
View all jobs at Rubber-Inc.

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