Mumbai City, Maharashtra, India · On-site
External Job Description Role: Assistant Manager – Customer QA & NPD QA Department: Quality Assurance Grade/Level: M1 Reporting To: Sr. Manager – Customer QA Reportees: 0 Key Purpose of the Job (Position Summary) The inc…
Skills: Quality Assurance, New Product Development, PDCA Methodology, PLM Software, Design Validation
Chennai, Tamil Nadu, India · On-site
External Job Description Sales Implement the defined PJP plan for the allocated geography Regular interaction to understand and resolve OE queries Service Visit OE plants and assemblers to understand quality and rejectio…
Skills: Salesforce, Strategic Sales Planning, Inventory Management, Logistics Coordination, Quality Assurance
Ludhiana, Punjab, India · On-site
External Job Description Job Responsibilities Champion quality assurance initiatives for outsourced manufacturing processes, ensuring alignment with CEAT's high standards and customer expectations. Drive continuous impro…
Skills: Quality Assurance, Outsourcing Management, Tube Manufacturing, Extrusion Processes, Statistical Process Control
India · On-site
External Job Description Job Responsibilities 1. Quality Assurance (In-Process & Systems) •Ensure transformers are manufactured as per applicable IS/IEC/ANSI/NEMA specifications. •Lead in-process quality checks and non-c…
Skills: Quality Assurance, Non-Conformance Management, PFMEA, Control Plans, Root Cause Analysis
India · On-site
About RPG Enterprises: Mumbai head-quartered RPG Enterprises is one of India's largest industrial conglomerates. With over 15 companies in its fold, the group has a strong presence across core business sectors such as In…
Skills: Levelling Instruments, Total Station, AutoCAD 2D, Topography, Boundary Surveys
India · On-site
Job Description Role – IT Business Analyst: Oracle Fusion, Supply Chain (Procure to Pay) 1. Job Title Deputy Manager – Oracle Fusion: Supply Chain (Oracle Fusion SCM – Procurement, Inventory Management & Manufacturing) 2…
Skills: Oracle Fusion SCM, Business Analysis, Procurement, Inventory Management, Manufacturing
Pune, Maharashtra, India · On-site
External Job Description Sales Implement the defined PJP plan for the allocated geography Regular interaction to understand and resolve OE queries Service Visit OE plants and assemblers to understand quality and rejectio…
Skills: Salesforce, Salesforce Development, Salesforce Management, Strategic Sales Planning, Inventory Management
Mumbai, Maharashtra, India · On-site
External Job Description Lead end-to-end development of solid/resilient/press-on tyres for material handling equipment (forklifts, reach trucks, stackers, etc.). Working closely with the compounding expert, marketing, an…
Skills: Product Development, Tyre Design, Failure Analysis, Prototyping, Validation
Mumbai, Maharashtra, India · On-site
External Job Description Responsibilities _ Prepare and present timely monthly, quarterly, and annual financial reports, including P&L, balance sheet, working capital, inventory, and cash flow analyses. Lead the annual b…
Skills: Financial Reporting, Budgeting, Forecasting, SAP, Excel
Mumbai, Maharashtra, India · On-site
External Job Description Responsibilities _ Prepare and present timely monthly, quarterly, and annual financial reports, including P&L, balance sheet, working capital, inventory, and cash flow analyses. Lead the annual b…
Skills: Corporate Accounting, Financial Reporting, General Ledger Governance, IND AS, MIS Consolidation
Savli Taluka, Gujarat, India · On-site
External Job Description Sales & Operations Planning Support Support monthly and weekly S&OP planning activities. Consolidate sales forecasts and customer requirements from sales teams. Prepare demand and supply planning…
Skills: S&OP Planning, Demand Planning, Supply Planning, Production Planning, Inventory Management
India · On-site
External Job Description Explain the need to add an extra HC to do this job Required for quick resolution of service support in West & South region including supervision of commissioning, attending customer complaints & …
Skills: Quality Management, Site Support, Commissioning Supervision, Customer Complaint Resolution, Technical Training
India · On-site
External Job Description Explain the need to add an extra HC to do this job Required for quick resolution of service support in West & South region including supervision of commissioning, attending customer complaints & …
Skills: Commissioning Supervision, Customer Complaint Resolution, Site Support, Customer Training, Corrective Action Planning
India · On-site
JOB DUTIES Job Summary: Responsible for a bigger section of the project. This job includes handling of construction activities and a few commercial activities Key Accountabilities Duty Statements Planning: Accountable fo…
Skills: Project Management, Construction Management, Electrical Engineering, Variance Analysis, Risk Mitigation
India · On-site
JOB DUTIES Job Summary: Responsible mainly for handling all the survey works and prepare drawings in the required software in co-ordination with the team for the transmission line Key Accountabilities Duty Statements Imp…
Skills: Levelling Instruments, Total Station, AutoCAD 2D, Topography, Boundary Surveys
India · On-site
About RPG Enterprises: Mumbai head-quartered RPG Enterprises is one of India's largest industrial conglomerates. With over 15 companies in its fold, the group has a strong presence across core business sectors such as In…
Skills: Store Keeping, Inventory Management, ERP, Logistics Planning, Stock Reconciliation
India · On-site
External Job Description Competencies Communicating Effectively Business Process Knowlegdge Stakeholder Management Growth Mindset Result Orientation Analytics
Skills: Communicating Effectively, Business Process Knowledge, Stakeholder Management, Growth Mindset, Result Orientation
India · On-site
Job Summary We are seeking a highly motivated and experienced Senior Execution Engineer to oversee the execution of industrial and water infrastructure projects. The ideal candidate should have hands-on experience in pla…
Skills: Civil Engineering, Project Execution, Contractor Management, Quality Control, Safety Compliance
Savli Taluka, Gujarat, India · On-site
Job Responsibilities- Complete mapping of Material requirement and scheduling of the material with suppliers. Day-to-day material follow up as per MRP with suppliers and logistics partners Ensuring Proactively of Materia…
Skills: SAP, Advanced Excel, PowerPoint, MRP, Inventory Management
Savli Taluka, Gujarat, India · On-site
Job Responsibilities- Complete mapping of Material requirement and scheduling of the material with suppliers. Day-to-day material follow up as per MRP with suppliers and logistics partners Ensuring Proactively of Materia…
Skills: SAP, Advanced Excel, PowerPoint, MRP, Inventory Management
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Responsible for implementing customer requirements in New Product Development to ensure a 'First Time Right' approach and enhance customer satisfaction. This includes conducting PLM audits, validating Statement of Requirements (SOR), and analyzing customer claims to drive continual improvement.
Requires a B.Tech/B.E. degree with relevant certifications in Quality Systems and Standards. Candidates must have 2 to 4 years of experience in Quality Assurance, Customer Quality, or New Product Development Quality.
Role: Assistant Manager – Customer QA & NPD QA
Department: Quality Assurance
Grade/Level: M1
Reporting To: Sr. Manager – Customer QA
Reportees: 0
The incumbent will be responsible for ensuring implementation and adherence to customer requirements to drive “First Time Right” approach for New Product Development (NPD) and enhance overall customer satisfaction. The role focuses on strengthening customer insights, ensuring robust quality systems, validating product requirements, and driving continual improvement through PDCA methodology.
Conduct NPD–PLM audits and ensure adherence to defined quality processes.
Strengthen customer and market insights through PDCA approach.
Ensure timely review and validation of Statement of Requirements (SOR) and business case documents.
Engage with end users for requirement gathering and SOR validation.
Drive design validation activities for all NPD projects.
Validate NPD testing protocols as per customer/application requirements.
Monitor and analyse NPD-related customer claims and drive improvements.
Conduct NPD project audits through PLM software and ensure process compliance.
Review SOR and business case documents in PLM; share observations with relevant stakeholders and ensure timely closure.
Collaborate with R&D and Marketing teams to address PDCA points identified during SOR and business case reviews.
Ensure timely approval of updated SOR and business case documents after required modifications.
Capture end-user expectations and integrate customer requirements into the SOR.
Validate SOR documents with end users to ensure alignment with application requirements.
Perform design validation of NPD projects through PLM review and physical validation.
Validate testing protocols, SOPs, and methods in collaboration with R&D to improve NPD performance.
Plan field visits with Marketing and R&D teams after NPD launches to collect customer feedback and improvement inputs.
Develop Customer Specific Requirement (CSR) documents for export markets.
Collect QCD scores from Marketing teams, maintain launched NPD SKU records, and publish updates in monthly QSR.
Analyse customer claim data for NPD products and identify trends across SKU, business unit, and plant levels.
Highlight critical NPD claim issues to relevant stakeholders and support corrective actions.
Publish monthly reports and analysis on NPD performance and customer issues.
Review PLM audit reports, publish audit summaries and scores, and follow up with stakeholders for timely closure of non-conformities.
Drive IT automation initiatives for NPD SKU claim monitoring with improved data accuracy and reporting efficiency.
Education:
B.Tech./B.E. degree with relevant certifications in Quality Systems and Standards.
Experience:
2–4 years of relevant experience in Quality Assurance, Customer Quality, New Product Development Quality, or related functions.
Hello Happiness
RPG Group, headquartered in Mumbai, is a fast-growing diversified business group with a turnover in excess of US$5.2 billion. The Group has a presence in the core sectors of the economy - Infrastructure (KEC International), Mobility (CEAT), Information Technology (Zensar), Pharmaceuticals (RPG Life Sciences), Energy (Raychem) and Plantations (HML). It has incubated future-forward businesses like Asvata (carbon credit), TyresNMore (doorstep tyre and battery fitment service) and Taabi (AI-Powered SaaS Platforms) Happiness is intrinsic to our lives and takes different forms at RPG. We began our journey a few years ago with a promise that formed the bedrock of our values - UNLEASH TALENT, TOUCH LIVES, OUTPERFORM, AND BE HAPPY. Driven by the tenet of ‘Touching Lives’, the RPG Foundation implements strategic social initiatives focused on the holistic empowerment of communities through primary themes of education, employability, environment, and heritage.
Offices: RPG House, 463, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra 400030, IN
Hello Happiness
RPG Group, headquartered in Mumbai, is a fast-growing diversified business group with a turnover in excess of US$5.2 billion. The Group has a presence in the core sectors of the economy - Infrastructure (KEC International), Mobility (CEAT), Information Technology (Zensar), Pharmaceuticals (RPG Life Sciences), Energy (Raychem) and Plantations (HML). It has incubated future-forward businesses like Asvata (carbon credit), TyresNMore (doorstep tyre and battery fitment service) and Taabi (AI-Powered SaaS Platforms) Happiness is intrinsic to our lives and takes different forms at RPG. We began our journey a few years ago with a promise that formed the bedrock of our values - UNLEASH TALENT, TOUCH LIVES, OUTPERFORM, AND BE HAPPY. Driven by the tenet of ‘Touching Lives’, the RPG Foundation implements strategic social initiatives focused on the holistic empowerment of communities through primary themes of education, employability, environment, and heritage.
Offices: RPG House, 463, Dr. Annie Besant Road, Worli, Mumbai, Maharashtra 400030, IN
