San Diego, California, United States · On-site
$84k–$98k/yr
Job Description About the Role We are seeking highly motivated Experience Managers to serve as trusted guides throughout the customer journey, helping users successfully evaluate, adopt, expand, and renew their use of Al…
Skills: Customer Success, Account Management, Technical Sales, Product Adoption, Consultative Communication
Frisco, Texas, United States · On-site
$100k–$150k/yr
Job Description Why Digital Sales at Altium: The Opportunity We are seeking an enthusiastic and motivated individual to join our Field Application Engineering Team in the Digital Channel. The goal of this team is to prov…
Skills: Altium Designer, PCB Design, Data Management, Cloud Solutions, PCB Simulation
San Diego, California, United States · On-site
$100k–$150k/yr
Job Description Why Digital Sales at Altium: The Opportunity We are seeking an enthusiastic and motivated individual to join our Field Application Engineering Team in the Digital Channel. The goal of this team is to prov…
Skills: Altium Designer, PCB Design, Data Management, Cloud Solutions, PCB Simulation
Austin, Texas, United States · On-site
Job Description Applicants for this position must be currently authorized to work in the United States on a full-time basis. Renesas is unable to sponsor applicants for work visas for this position now or in the future. …
Skills: Lab Management, People Management, Semiconductor Testing, Equipment Calibration, Preventive Maintenance
Dallas, Texas, United States · On-site
Job Description Renesas Electronics is searching for a hands-on AI Compiler Engineer who thrives at the convergence of cutting-edge AI, compiler tech, and hardware design. Here, you’ll not only architect and scale a prod…
Skills: AI Compiler Design, Graph Optimization, MLIR, LLVM, TVM
George Town, Penang, Malaysia · On-site
Job Description Standard order management including expedites/pull ins/cancellation/push outs.Support Customer's RMA & other RMA related FA support.Support review of account booking/backlog/billing with Sales.Other ad-ho…
Skills: Customer Service, Order Management, Problem Solving, Communication, Interpersonal Skills
George Town, Penang, Malaysia · On-site
Job Description Standard order management including expedites/pull ins/cancellation/push outs.Support Customer's RMA & other RMA related FA support.Support review of account booking/backlog/billing with Sales.Other ad-ho…
Skills: Customer Service, Order Management, Problem Solving, Communication, Interpersonal Skills
Dallas, Texas, United States · On-site
Job Description Renesas Electronics is searching for a hands-on AI Compiler Engineer who thrives at the convergence of cutting-edge AI, compiler tech, and hardware design. Here, you’ll not only architect and scale a prod…
Skills: AI Compilers, Graph Optimization, Performance Optimization, C/C++, Python
Tokyo, Japan · Hybrid
Job Description Job Summary We are looking for an AI Application Engineer to support the enablement, optimization, and deployment of AI models on automotive-grade SoCs. In this role, you will work closely with internal c…
Skills: AI Model Optimization, Embedded Systems, Deep Learning, Python, C++
Shah Alam, Selangor, Malaysia · On-site
Job Description Renesas is seeking Supplier Quality Senior Manager, responsible to lead a team of supplier quality engineers in establishing and maintaining the quality standards of semiconductor assembly suppliers, ensu…
Skills: Supplier Quality Management, Root Cause Analysis, Auditing, Statistical Process Control, FMEA
Munich, Bavaria, Germany · On-site
Job Description About the Role We are seeking highly motivated Account Managers to serve as trusted guides throughout the customer journey, helping users successfully evaluate, adopt, expand, and renew their use of Altiu…
Skills: Customer Success, Account Management, Product Adoption, Customer Retention, Relationship Building
's-Hertogenbosch, North Brabant, Netherlands · Hybrid
Job Description As a Staff HRBP, you will serve as the primary strategic partner and point of contact for people leaders across the Netherlands, Greece, and Israel. You will act as a vital conduit between our Business Un…
Skills: Strategic HR Partnership, Workforce Planning, Talent Management, Organizational Development, Change Management
's-Hertogenbosch, North Brabant, Netherlands · Hybrid
Job Description As a Staff HRBP, you will serve as the primary strategic partner and point of contact for people leaders across the Netherlands, Greece, and Israel. You will act as a vital conduit between our Business Un…
Skills: Strategic HR Partnership, Workforce Planning, Talent Management, Organizational Development, Change Management
Hyderabad, Telangana, India · On-site
Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offeri…
Skills: AI/ML Strategy, Semiconductor Design, LLM Ecosystems, LangChain, Vector Databases
Zhubei City, Taiwan · On-site
Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offeri…
Skills: ASIC Design, IC Design Flow, RTL Coding, Synthesis, Static Timing Analysis
George Town, Penang, Malaysia · On-site
Job Description The OneSource & SAP Tax IT Analyst is a hands-on role within Renesas’ Enterprise Applications organization, supporting OneSource and SAP S/4HANA implementation and post go-live support for global tax proc…
Skills: OneSource, SAP S/4HANA, SAP Finance, Tax Configuration, Tax Determination
Tokyo, Tokyo, Japan · Hybrid
求人内容 【募集背景】 半導体前工程製造の主力工場である那珂工場は、車載向け、産業インフラ向け半導体製造工場としてサプライチェーンの極めて重要な役割を果たしております。 工場の安定稼働維持のため必要な生産設備、修理、保存パーツの調達を担当頂く人材の募集をいたします。 【職務内容】 半導体の前工程工場の安定稼働維持のため必要な生産設備、修理、保存パーツの調達業務を担っていただきます。 （具体的な仕事内容） ・サプライヤーとの価格、納期、数…
Skills: Procurement, Purchasing, Supplier Negotiation, Supply Chain Management, ERP Software
George Town, Penang, Malaysia · On-site
Job Description Sustaining Staff Product Engineer ensures product continuity after mass production by manage products lifecycle, resolving production/ customer issues, and improving COGS. We are seeking a Product Enginee…
Skills: Product Engineering, Data Manipulation, Data Analysis, JMP, PDF Exenso
Koto, Japan · Hybrid
Job Description We are seeking a Transfer Pricing manager to oversee the execution of our global intercompany pricing strategies. You will ensure that our cross-border transactions are compliant with OECD guidelines and …
Skills: Transfer Pricing, OECD Guidelines, Financial Modeling, Excel, Audit Defense
Lviv, Lviv Oblast, Ukraine · On-site
Job Description Шукаємо маркетолога в нову команду, ціллю якої буде підтримка широкого спектру маркетингових завдань, починаючи від створення та покращення матеріалів, допомога у створенні та координації демонстраційних …
Skills: Product Marketing, B2B Communication, Technical Writing, Copywriting, Microsoft Excel
San Diego, California, United States • On-site
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Guide customers through the journey of evaluation, adoption, and renewal of Altium solutions to drive retention and expansion. Identify product friction points and provide actionable feedback to internal teams to improve the overall customer experience.
Requires 3+ years of experience in customer-facing roles such as Customer Success or Account Management within a SaaS or technology environment. Strong communication skills and the ability to manage multiple customer engagements simultaneously are essential.
We are seeking highly motivated Experience Managers to serve as trusted guides throughout the customer journey, helping users successfully evaluate, adopt, expand, and renew their use of Altium solutions. This role sits at the intersection of customer success, product adoption, sales, and customer intelligence. Unlike traditional sales roles, Experience Managers are measured by customer outcomes, successful migrations, retention, adoption, and the quality of customer insights they capture to improve the overall customer experience.
Engage with customers during critical stages of their journey, including evaluation, onboarding, adoption, renewal, and expansion.
Identify and remove obstacles preventing customers from realizing value.
Guide customers toward self-service resources when appropriate while providing expert assistance when needed.
Assist customers transitioning from legacy licensing models to Altium Develop.
Educate customers on the value and capabilities of modern cloud-connected workflows.
Drive successful onboarding and activation of new workspaces.
Identify trends, recurring friction points, and opportunities for product improvement.
Provide actionable feedback to Product, Marketing, Sales, and Operations teams.
Improve customer retention and renewal rates.
Increase migration success from legacy products to Altium Develop.
Identify opportunities for additional capacity, expansion, and product adoption.
Help customers navigate purchasing decisions while maintaining a consultative, customer-first approach.
3+ years of experience in Customer Success, Account Management, Technical Sales, Product Adoption, Customer Experience, or a related customer-facing role.
Strong communication and relationship-building skills.
Ability to conduct consultative customer conversations.
Experience managing multiple customer engagements simultaneously.
Strong organizational and documentation skills.
Comfortable working in a fast-paced SaaS or technology environment.
Experience supporting technical software products.
Knowledge of engineering, design, manufacturing, or technology workflows.
Experience with CRM systems such as Salesforce.
Familiarity with Product-Led Growth (PLG) and digital customer journeys.
Experience using customer engagement platforms, chat solutions, or customer success tools.
Experience Managers are evaluated on their ability to drive customer outcomes and improve the customer experience through metrics such as:
Customer retention rate
Migration rate to Altium Develop
Customer activation and adoption metrics
Expansion and capacity growth opportunities identified
Customer satisfaction and engagement
Consultative Communication
Problem Solving
Curiosity
Technical Aptitude
Data-Driven Decision Making
Cross-Functional Collaboration
Adaptability
The expected annual pay range for this position is $84,000 - $98,000. This position is also eligible for bonus opportunities. Please note that final offer amount will be dependent on geographic location, applicable experience, and skillset of the candidate.
Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and pet insurance. In addition to elective benefit options, benefited employees receive company-paid life insurance and AD&D, LTD, short term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.
Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
With a diverse team of over 22,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’
At Renesas, you can:
Are you ready to own your success and make your mark?
Join Renesas. Shape Your Future with Us.
Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. For more information, please read our Diversity & Inclusion Statement.
Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.
Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’
Offices: TOYOSU FORESIA, 3-2-24, Koto-ku, Toyosu, Tokyo 135-0061, JP
Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’
Offices: TOYOSU FORESIA, 3-2-24, Koto-ku, Toyosu, Tokyo 135-0061, JP
