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Jobs at Rehab Specialists, LLC (Now Hiring) — 1 open

Rehab Specialists, LLC logoRehab Specialists, LLC

Front Desk Associate

United States · On-site

$15/hr–$20/hr

Entry level

Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Employee discounts Flexible schedule Free uniforms Paid time off Profit sharing Training & development Front Desk Associate – Rehab Specialists …

Skills: Multitasking, Flexibility, Customer Service, Time Management, Organization

Rehab Specialists, LLC logo

Front Desk Associate

Rehab Specialists, LLC

United States • On-site

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Entry level

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  • $15/hr–$20/hr
  • Part-time
  • high school, associate degree
  • 401(k), 401(k) matching, Bonus based on performance, Company parties, Employee discounts, Flexible schedule
  • Posted 57d ago
  • ~30 hrs/week

Responsibilities

The Front Desk Associate manages the patient experience by welcoming visitors, scheduling appointments, and maintaining a professional reception area. Additionally, they handle administrative tasks, clinic cleanliness, and support therapists with patient care and supply inventory.

Requirements

A high school diploma is required, while an associate degree is preferred. Candidates must possess strong computer skills, excellent communication abilities, and the physical capacity to lift up to 50 lbs.

Full job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Paid time off
  • Profit sharing
  • Training & development

Front Desk Associate – Rehab Specialists

Where Compassion Meets Excellence

At Rehab Specialists, we believe every patient interaction is an opportunity to make someone’s day better. Our culture is built on kindness, professionalism, teamwork, and a genuine commitment to helping people heal. We’re looking for a Front Desk Associate who reflects those values — someone smart, friendly, adaptable, and energized by being part of a high‑performing clinical team.

This role is the heartbeat of our clinic. If you love connecting with people, staying organized, and contributing to a positive environment, you’ll thrive here.

30 hrs/ wk position with potential for more hours.

What You’ll Do

Create an Exceptional Patient Experience

  • Welcome every patient with warmth, professionalism, and genuine care — in person and over the phone.
  • Answer questions, guide patients through their visit, and help reduce anxiety with clear, calm communication.
  • Maintain an inviting reception area and offer beverages to support patient comfort.
  • Support therapists to ensure patients are seen on time and feel valued throughout their visit.
Keep the Clinic Running Smoothly

  • Schedule appointments efficiently to optimize provider time and treatment room flow.
  • Monitor the daily schedule, communicate delays, and keep patients informed.
  • Clean and disinfect equipment and treatment areas after each session.
  • Maintain bathroom cleanliness and manage laundry as needed.
  • Assist therapists with patients who require additional support.
Support Operations & Administration

  • Record and collect patient charges and credit card transactions when needed.
  • Maintain clinical supply inventory; place and track supply orders.
  • Follow all front desk policies and procedures and communicate needed updates.
  • Read and respond to all company emails the same day.
Represent Our Values

  • Protect patient confidentiality at all times.
  • Promote clinic specialties with confidence and professionalism.
  • Wear the approved uniform and ID badge to reflect our brand and standards.
  • Contribute to a positive, collaborative team environment every day.
What You Bring

  • High school diploma required; associate degree preferred.
  • Strong computer skills and comfort with multitasking.
  • Excellent communication and customer service abilities.
  • Organized, detail‑oriented, and able to manage time well.
  • Friendly, adaptable, and able to stay composed in a fast‑paced setting.
  • Ability to lift up to 50 lbs occasionally.
Skills That Make You Shine

  • Multitasking
  • Flexibility
  • Customer Service
  • Time Management
  • Organization
  • Attention to Detail
  • Scheduling
  • Word Processing
  • Professionalism
  • Quality Focus
  • Strong Phone Etiquette


Related keywords

Patient ExperienceClinical TeamSchedulingPatient ConfidentialityInventory ManagementCustomer ServiceHealthcare AdministrationFront Desk OperationsMedical OfficePatient Coordination

About Rehab Specialists, LLC

LinkedInVisit site

We are a Physical Therapist-owned independent specialty rehabilitation clinic with PT/OT/ST and massage therapy.

Industry
Outpatient Care Centers
Company size
11-50 employees
Headquarters
Portage, Michigan
LinkedIn followers
12

Offices: 1908 W Milham Ave, Portage, Michigan 49024, US

View all jobs at Rehab Specialists, LLC

About Rehab Specialists, LLC

LinkedInVisit site

We are a Physical Therapist-owned independent specialty rehabilitation clinic with PT/OT/ST and massage therapy.

Industry
Outpatient Care Centers
Company size
11-50 employees
Headquarters
Portage, Michigan
LinkedIn followers
12

Offices: 1908 W Milham Ave, Portage, Michigan 49024, US

View all jobs at Rehab Specialists, LLC

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