Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Skills: MDM Platforms, Identity And Access Management, Okta, MacOS Management, Windows Management
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Skills: Site Reliability Engineering, DevOps, Incident Management, Observability, Go
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Skills: Go, AWS, Azure, GCP, Infrastructure as Code
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Skills: L3 Support, Distributed Systems, Linux Troubleshooting, Kubernetes, Public Cloud
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Skills: Backend Systems, Data Pipelines, API Development, LLM APIs, Agentic Systems
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Skills: Enterprise Sales, Cloud Infrastructure, SaaS Business Models, Open Source Software, Pipeline Management
Staff Software Engineer, AI Platform (San Francisco)
San Francisco, California, United States · Hybrid
$220k–$260k/yr
Senior+$266M raised
About the Role: We’re looking for an experienced Staff Software Engineer to help architect and build the systems that power Redpanda’s vision for the Agentic Data Plane (ADP), while also shaping the technical culture beh…
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
About the Role: We're looking for a Principal Software Engineer to help architect and build Redpanda's Agentic Data Plane (ADP), the control and execution layer that powers how AI agents safely interact with real-world d…
Skills: Distributed Systems, Agentic AI Infrastructure, Go, Streaming Data Systems, Access Control
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in …
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$98k–$115k/yr
Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
Drive frontline remote end-user support and manage the full lifecycle of hardware assets and onboarding. Maintain security compliance, MDM operations, and collaboration tools while leveraging AI to automate IT processes.
Requirements
Requires 2-4+ years of experience in systems administration or IT engineering with proficiency in MDM platforms and identity management. Candidates should have experience managing macOS, Windows, and Linux devices in a distributed environment.
Full job description
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in production.
Built on infrastructure already trusted by Fortune 500 companies and fast-growing startups, Redpanda enforces governance entirely outside the agent's data path, controlling what agents see, limiting what they do, and capturing a tamper-proof record of everything they touch, so organizations never have to choose between innovation and control.
About the Role:
Redpanda is looking for a people-oriented third Information Technology Engineer, with an emphasis on the “Engineer”. We believe that an engineering and AI-forward approach is a benefit to most technical challenges and we’re looking to hire someone that feels the same. While strong technical skills are highly valuable, being able to take those skills and turn them into automated processes is where we see the difference between good and great. Join our Redpanda IT team and help us scale our operations globally.
You Will:
Drive frontline support - triage and resolve remote end-user issues
Support security and compliance efforts by owning detection and response across our security stack, including CrowdStrike, Bitdefender, Kolide, Okta, 1Password, and Abnormal
Own new hire onboarding and hardware asset lifecycles
Manage Zoom Room AV systems and printer infrastructure across office locations
Support MDM operations, rollouts, and migrations across JumpCloud, Iru/Kandji, InTune, and Landscape
Maintain and troubleshoot collaboration and AI tools including Zoom, Slack, Google Workspace, O365/Teams, Atlassian, Claude, and ChatGPT
Share responsibility with the IT team for offboarding, asset management and device deployment
Explore and opportunistically leverage AI to improve operations, workforce IT experiences, and to scale up your own impact
Create documentation/content for end-user guidance
Organize and document your work for coordination within the IT team
You Have:
2-4+ years of experience in a systems administrator or IT engineer role
Prior experience in an IT specialist, helpdesk, or desktop support role
Hands-on experience with a variety of MDM platforms - Kandji, InTune, or JumpCloud preferred
Experience with identity and access management, especially Okta
Experience working a helpdesk queue and owning tickets end-to-end
Experience configuring, troubleshooting, and managing collaboration tools including Slack, Google Workspace, Microsoft Teams, and Zoom
Experience managing and troubleshooting macOS, Windows, and Linux devices - Ubuntu and Fedora preferred
Experience configuring and monitoring endpoint security tools
Ability to work autonomously in a fully distributed environment, including support for onboarding, offboarding, and asset management
Excellent written and oral communication skills
Please highlight if applicable to you:
Experience writing scripts to automate IT processes (Python, Bash/Zsh, PowerShell, etc.)
Experience with Linux device management
Experience with a variety of MDM's
Experience with CrowdStrike Falcon or similar EDR platforms
Familiarity with Kolide or other device trust and compliance tools
Exposure to GRC or compliance programs (SOC 2, ISO 27001)
Experience supporting a distributed or remote-first workforce
Experience working in public clouds (AWS, GCP, Azure)
Stays informed on developments in AI and is enthusiastic about adopting new technologies
U.S. base salary range for this role is $98,000-$115,000.Our salary ranges are determined by role, level, and location. We strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.
Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. You'll dive into a nimble, high-impact team with the latest AI tools — and the budget to actually use them.
Built to handle the world's most critical data, Redpanda now governs the AI agents that act on it.
Industry
Software Development
Company size
51-200 employees
Founded
2019
Headquarters
San Francisco, California
LinkedIn followers
25,980
Total funding
$266M
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in production. Built on infrastructure already trusted by Fortune 500 companies and fast-growing startups, Redpanda enforces governance entirely outside the agent's data path, controlling what agents see, limiting what they do, and capturing a tamper-proof record of everything they touch, so organizations never have to choose between innovation and control.
Offices: 220 Montgomery St, Suite 400, San Francisco, California 94104, US · 515 Congress Ave, Suite 2420, Austin, Texas 78701, US · Warsaw, PL
Information TechnologyConsultingSoftwareHardwareDeveloper ToolsAnalyticsArtificial Intelligence (AI)Big DataAI Infrastructure
Built to handle the world's most critical data, Redpanda now governs the AI agents that act on it.
Industry
Software Development
Company size
51-200 employees
Founded
2019
Headquarters
San Francisco, California
LinkedIn followers
25,980
Total funding
$266M
Redpanda is the first runtime and control plane for agent-data interaction — a unified platform that combines streaming, SQL analytics, and intelligent connectivity with the governance layer enterprise AI agents need in production. Built on infrastructure already trusted by Fortune 500 companies and fast-growing startups, Redpanda enforces governance entirely outside the agent's data path, controlling what agents see, limiting what they do, and capturing a tamper-proof record of everything they touch, so organizations never have to choose between innovation and control.
Offices: 220 Montgomery St, Suite 400, San Francisco, California 94104, US · 515 Congress Ave, Suite 2420, Austin, Texas 78701, US · Warsaw, PL
Information TechnologyConsultingSoftwareHardwareDeveloper ToolsAnalyticsArtificial Intelligence (AI)Big DataAI Infrastructure