Ohio, United States · Remote Solely
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Customer Service, Problem Solving, De-escalation, Sales Promotion, Account Analysis
Kentucky, United States · Remote Solely
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Customer Service, Problem Solving, De-escalation, Upselling, Payment Processing
Makuhari, Chiba Prefecture, Japan · Hybrid
QVC Groupで働くということは、ライブ型ソーシャルショッピング企業の一員となり、素晴らしいチーム、意欲的なプロジェクト、そして魅力的なキャリアに参加することを意味します。QVC Group, Inc.は、フォーチュン500に選ばれている企業であり、以下の6つの主要小売ブランドを展開しています： QVC®、HSN®、Ballard Designs®、Frontgate®、Garnet Hill®、Grandin Road あなたのチ…
Skills: Order Management Systems, Java, .NET, SQL, Oracle
Roswell, Georgia, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Specialty Retail Sales, Microsoft Word, Microsoft Excel, Microsoft Outlook, Kronos
West Chester, Pennsylvania, United States · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Sourcing, Product Development, Microsoft Excel, Flex PLM, WIP Management
West Chester, Ohio, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Specialty Retail Sales, Microsoft Word, Microsoft Excel, Microsoft Outlook, Kronos
Suffolk, Virginia, United States · On-site
$70k–$82k/yr
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Security Operations, Incident Management, Access Control, Investigations, Fire Protection
Chiswick, England, United Kingdom · Hybrid
Job Description Summary Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail br…
Skills: Stakeholder Management, Negotiation, Retail Media, Project Management, Cross-functional Management
Manhasset, New York, United States · On-site
$23/hr–$25/hr
CBBD0121 The Opportunity Our retail expansion in main markets starts with hiring the best leaders and a stellar team. As a Design Consultant, you will be responsible for elevating our guest experience with an emphasis on…
Skills: Interior Design, Consultation, Event Planning, Space Planning, Drafting
Suffolk, Virginia, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: General Computer Knowledge, Microsoft Excel, Communication Skills, Interpersonal Skills, Problem Solving
West Chester, Pennsylvania, United States · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Merchandise Buying, Strategic Planning, Financial Planning, Trend Analysis, Vendor Management
Knowsley, England, United Kingdom · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: ServiceNow Engineering, ITSM, ITOM, Flow Designer, Virtual Agent
Pennsylvania, United States · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Corporate Security, Investigations, Law Enforcement Liaison, Threat Assessment, Surveillance Systems
Chiswick, England, United Kingdom · On-site
UK2390 Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®…
Skills: Retention Marketing, Customer Retention, Digital Marketing, Ecommerce, Social Shopping
Makuhari, Chiba Prefecture, Japan · Hybrid
QVC Groupで働くということは、ライブ型ソーシャルショッピング企業の一員となり、素晴らしいチーム、意欲的なプロジェクト、そして魅力的なキャリアに参加することを意味します。QVC Group, Inc.は、フォーチュン500に選ばれている企業であり、以下の6つの主要小売ブランドを展開しています： QVC®、HSN®、Ballard Designs®、Frontgate®、Garnet Hill®、Grandin Road あなたのチ…
Skills: Product Selection, Buying, Negotiation, Vendor Management, Market Trend Analysis
Natick, Massachusetts, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Retail Management, Talent Acquisition, Sales Training, Operational Management, Human Resources
West Chester, Pennsylvania, United States · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: Influencer Marketing, Affiliate Marketing, Meta Platforms, Budget Management, Performance Reporting
Mount Pleasant, South Carolina, United States · On-site
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and o…
Skills: Shipping And Receiving Management, Inventory Management, Scheduling, Merchandise Flow Processes, Microsoft Word
West Chester, Pennsylvania, United States · Hybrid
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Balla…
Skills: General Ledger Accounting, Procure to Pay (P2P), Month-end Close, US GAAP, SOX Compliance
Makuhari, Chiba Prefecture, Japan · Hybrid
QVC Groupで働くということは、ライブ型ソーシャルショッピング企業の一員となり、素晴らしいチーム、意欲的なプロジェクト、そして魅力的なキャリアに参加することを意味します。QVC Group, Inc.は、フォーチュン500に選ばれている企業であり、以下の6つの主要小売ブランドを展開しています： QVC®、HSN®、Ballard Designs®、Frontgate®、Garnet Hill®、Grandin Road あなたのチ…
Skills: Java, .NET, SQL, Oracle, WMS
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Handle high-volume inbound customer inquiries for multiple lifestyle brands, focusing on problem-solving and order management. Promote additional products to improve sales while providing a personalized experience for each caller.
Requires at least 12 months of service experience and the ability to work in a structured virtual environment. Candidates must reside in Ohio and provide a distraction-free home workspace.
Customer Service Specialist - Full Time
Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, and our four Cornerstone brands.
The Cornerstone brands deliver inspirations that help customers enjoy, enhance and celebrate life. Cornerstone comprises four interactive, aspirational home and apparel lifestyle brands: Ballard Designs®, Frontgate®, Grandin Road® and Garnet Hill®.
Our Customer Service Specialists support Ballard Designs, Frontgate, Grandin Road, and Garnet Hill brands and help answer inbound customer calls. Working from home, our Specialists not only assist customers by problem-solving and de-escalating unique situations but also promote products and improve sales while maintaining a high-paced call volume.
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! We are headquartered in West Chester, Pa., and have team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China.
Offices: 1200 Wilson Dr, West Chester, Pennsylvania 19380, US · 1 HSN Dr, St Petersburg, Florida 33716, US · 1670 Defoor Ave NW, Atlanta, Georgia 30318, US · 16501 Rockside Rd, Maple Heights, Ohio 44137, US · 231 Main St, Franconia, New Hampshire 03580, US
QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road®. We are a live social shopping company that redefines the shopping experience through video-driven commerce on every screen, from smartphones and tablets to laptops and TVs. QVC Group brings innovative products, compelling content, and unforgettable moments to millions of shoppers worldwide via social platforms, streaming apps, ecommerce sites and TV channels, making every screen a doorway to discovery, delight and community. If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate a company committed to inclusion and belonging for all, you’ll be amazed at what’s available for our team members. Best of all, working with QVC Group means friendly teams, ambitious projects and fast-moving careers! We are headquartered in West Chester, Pa., and have team members in the U.S., the U.K., Germany, Japan, Italy, Poland and China.
Offices: 1200 Wilson Dr, West Chester, Pennsylvania 19380, US · 1 HSN Dr, St Petersburg, Florida 33716, US · 1670 Defoor Ave NW, Atlanta, Georgia 30318, US · 16501 Rockside Rd, Maple Heights, Ohio 44137, US · 231 Main St, Franconia, New Hampshire 03580, US
