Clifton, New Jersey, United States · Remote Solely
$17/hr–$22/hr
Customer Service Representative - Billing II Pay range: $17.20+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certification…
Skills: Customer Service, Billing, Healthcare Billing, Conflict Resolution, Outlook
Columbia, South Carolina, United States · On-site
$16/hr–$25/hr
Phlebotomist II - Columbia, SC, Monday to Friday, 8:30 AM to 5:30 PM Pay range: $21.50+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where a…
Skills: Phlebotomy, Pediatric Collection, Geriatric Collection, Capillary Collection, Data Entry
Knoxville, Tennessee, United States · On-site
Medical Laboratory Scientist I - Flow Cytometry Knoxville, TN, Monday to Friday, 6:00 AM to 2:30 PM Are you intrigued by the science of the human body? Curious about state-of-the-art laboratory instrumentation? Looking t…
Skills: Flow Cytometry, Clinical Testing, Laboratory Science, Medical Technology, High Complexity Testing
San Francisco, California, United States · On-site
$24/hr–$28/hr
This position requires you to have a state phlebotomy license. (Quest does not accept NHA licenses in CA, WA, NV). Phlebotomist I - San Francisco, CA, Monday to Friday, 7:00 AM to 4:00 PM, with every other saturday in Da…
Skills: Phlebotomy, Blood Collection, Customer Service, Data Entry, Keyboarding
Irving, Texas, United States · On-site
$22/hr
Phlebotomist II - Irving, TX, Monday to Friday, 8:00 AM to 5:00 PM, with rotational weekends Pay range: $22.35+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience,…
Skills: Phlebotomy, Pediatric Collection, Geriatric Collection, Capillary Collection, Data Entry
Paradise, Nevada, United States · Hybrid
$69k–$115k/yr
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and…
Skills: Sales, Account Ownership, Relationship Building, Healthcare Industry Knowledge, Planning
City of Rochester, New York, United States · Hybrid
$111k–$177k/yr
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and…
Skills: Strategic Account Management, New Business Development, Molecular Oncology Testing, Formulary Approval, Complex Customer Models
Royal Oak, Michigan, United States · On-site
Phlebotomist I - Royal Oak, MI, Monday to Friday, 8:00 AM to 5:00 PM Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives.…
Skills: Phlebotomy, Customer Service, Data Entry, English Communication, Medical Assisting
Royal Oak, Michigan, United States · On-site
Phlebotomist I - Royal Oak, MI, Monday to Friday, 8:00 AM to 5:00 PM Benefits information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives.…
Skills: Phlebotomy, Customer Service, Data Entry, English Communication, Medical Assisting
Saint Joseph, Michigan, United States · On-site
$15/hr–$23/hr
Phlebotomist I - Saint Joseph, MI, Monday to Friday, Variable Daytime Hours not to exceed 5:30 PM, with rotational weekends Benefits information: We are proud to offer best-in-class benefits and programs to support emplo…
Skills: Phlebotomy, Customer Service, Data Entry, Patient Communication, Medical Training
Clifton, New Jersey, United States · On-site
$18/hr
Medical Courier Part-Time - Clifton, NJ, Monday to Friday, 1:00 PM to 6:30 PM $1,500 sign on bonus for external applicants only Drive health forward — with a career that goes the distance. At Quest Diagnostics, your deli…
Skills: Driving, Customer Service, Communication, Attention To Detail, Problem Solving
Clifton, New Jersey, United States · On-site
$27/hr–$46/hr
Medical Laboratory Scientist I - Clifton, NJ, Tuesday to Saturday, 7:00 AM to 3:30 PM Department - Clinical Laboratory - Microbio General Are you intrigued by the science of the human body? Curious about state-of-the-art…
Skills: Clinical Laboratory Testing, Microbiology, Laboratory Instrumentation, High Complexity Testing, Diagnostic Services
Clifton, New Jersey, United States · On-site
$27/hr–$46/hr
Medical Laboratory Scientist I - Clifton, NJ, Monday to Friday, 5:00 PM to 1:30 AM, with rotational weekends Department: Clinical Laboratory - Auto Chemistry Are you intrigued by the science of the human body? Curious ab…
Skills: Clinical Laboratory Testing, Auto Chemistry, Laboratory Instrumentation, High Complexity Testing, Diagnostic Services
Vadnais Heights, Minnesota, United States · On-site
$23/hr–$28/hr
Phlebotomy Technician - Vadnais Heights, MN, Monday to Friday, 9:00 AM to 5:30 PM — flexibility required end of shift, with rotational weekends The Phlebotomy Technician is responsible for accurately performing and proce…
Skills: Phlebotomy, Point of Care Testing, Venous Blood Collection, Capillary Blood Collection, Pediatric Blood Collection
Miramar, Florida, United States · On-site
$21/hr–$32/hr
Specimen Processing Trainer - Miramar, FL, Monday to Friday, 10:00 PM to 7:00 AM Pay range: $21.42+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and…
Skills: Training, Presentation Skills, Facilitation, Communication, Specimen Processing
Miramar, Florida, United States · On-site
$21/hr–$32/hr
Specimen Processing Trainer - Miramar, FL, Monday to Friday, 10:00 PM to 7:00 AM Pay range: $21.42+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and…
Skills: Training, Presentation Skills, Facilitation, Communication, Specimen Processing
Miramar, Florida, United States · On-site
$21/hr–$32/hr
Specimen Processing Trainer - Miramar, FL, Monday to Friday, 10:00 PM to 7:00 AM Pay range: $21.42+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and…
Skills: Training, Presentation Skills, Facilitation, Communication Skills, MS Office
Wood Dale, Illinois, United States · Hybrid
$140k–$165k/yr
Pay Range: $140,000-165,000, plus yearly bonus Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and org…
Skills: Project Management, Data Analysis, Process Management, Change Management, Stakeholder Influence
Lake Jackson, Texas, United States · On-site
Phlebotomist II Part-Time - Lake Jackson, TX, Monday to Friday (day varies) 9:00 AM to 1:00 PM Pay range: $22.35+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experienc…
Skills: Phlebotomy, Pediatric Collection, Geriatric Collection, Capillary Collection, Data Entry
Anchorage, Alaska, United States · On-site
$27/hr–$46/hr
Medical Laboratory Scientist I - Anchorage, AK, Monday to Friday, 8:00 AM to 5:00 PM No weekends! Sign On Bonus OR Relocation to be offered. Are you intrigued by the science of the human body? Curious about state-of-the-…
Skills: High Complexity Testing, Laboratory Instrumentation, Diagnostic Information Services, Clinical Laboratory Science, Medical Technology
Clifton, New Jersey, United States • Remote Solely
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Provide compassionate support to 50-70 callers daily to resolve escalated billing and healthcare concerns. Guide members through their health care plans to ensure they access the right care and understand their solutions.
Requires a high school diploma or GED and at least 2 years of customer service experience in a healthcare-related field. Candidates must have knowledge of billing and eligibility processes and the ability to work flexible shifts between 8:30 AM and 8:00 PM ET.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.
This position is full-time (40 hours/week) Monday – Friday. The shift is as follows:
You also may be required, given the business need, to work occasional overtime.
This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
| Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. |
Working together to create a healthier world, one life at a time.
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
Offices: 500 Plaza Drive, Secaucus, NJ 07094, US
Working together to create a healthier world, one life at a time.
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
Offices: 500 Plaza Drive, Secaucus, NJ 07094, US
