Charlotte, North Carolina, United States · Remote Solely
$17/hr–$24/hr
Customer Service Representative - Billing II Start date: September 21st As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health,…
Skills: Call Center Operations, Medical Billing, Healthcare Claims, Conflict Management, Customer Support
Des Moines, Iowa, United States · On-site
$16/hr–$25/hr
Phlebotomist II - Des Moines, IA, Monday to Friday, hours vary between 9:00 AM to 6:00 PM, with rotational weekends Pay range: $21.50+ per hour Salary offers are based on a wide range of factors including relevant skills…
Skills: Phlebotomy, Pediatric Collection, Geriatric Collection, Capillary Collection, Data Entry
Marlborough, Massachusetts, United States · Remote Solely
$17/hr–$22/hr
Customer Service Representative - Billing - Mon - Thurs, 8:30AM-5:00PM Eastern and Fri, 7:30AM - 4:00PM Eastern As a Customer Service Representative, you'll compassionately deliver an exceptional experience to 50 or more…
Skills: Customer Service, Medical Billing, Conflict Management, Problem Solving, Communication Skills
Baltimore, Maryland, United States · On-site
$30/hr–$35/hr
Medical Laboratory Scientist I - Baltimore, MD, Monday to Friday, 8:00 AM to 4:30 PM (No weekends) Department: Oncology Are you intrigued by the science of the human body? Curious about state-of-the-art laboratory instru…
Skills: Genome Sequencing, Laboratory Instrumentation, Diagnostic Information Services, Medical Technology, Clinical Laboratory Science
Secaucus, New Jersey, United States · Remote Solely
This position will be responsible for establishing profitable growth strategies for the prenatal genetics product segment. The position leads new solution development, life cycle management and improves profitability for…
Skills: Product Management, Strategic Planning, Life Cycle Management, Business Case Development, Cross-functional Leadership
Lincoln, Nebraska, United States · On-site
$18/hr–$27/hr
Phlebotomist III Territory - Lincoln, NE, Monday to Friday, Flexible availability 6:30 AM to 8:30 PM, with rotational Saturday, 8:00 AM to 12:00 PM Pay range: $23.10+ per hour Salary offers are based on a wide range of f…
Skills: Phlebotomy, Pediatric Blood Collection, Geriatric Blood Collection, Patient Identification, Specimen Collection
Grand Rapids, Michigan, United States · On-site
Phlebotomist I - Grand Rapids, MI, Monday to Friday, 6:00 AM to 6:00 PM, with rotational weekends, 7:00 AM to 12:00 PM Benefits information: We are proud to offer best-in-class benefits and programs to support employees …
Skills: Phlebotomy, Customer Service, Data Entry, Patient Communication, Medical Training
St. Louis, Missouri, United States · Hybrid
The primary responsibility of the Health Screener is to provide coverage in the field ensuring that health screenings are completed accurately and on time. Maintain a safe and professional environment for clients and emp…
Skills: Finger Sticks, Manual Blood Pressure, Specimen Collection, Specimen Processing, Customer Service
Town of Huntington, New York, United States · Hybrid
$80k–$131k/yr
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and…
Skills: Account Ownership, Business Development, Laboratory Sales, Diagnostics Sales, Relationship Building
Wood Dale, Illinois, United States · Remote OK
$80k–$100k/yr
We are seeking a highly analytical and result driven Project Manager to lead a variety of projects supporting strategic growth opportunities, retention of key account customers, and regional objectives in Customer Soluti…
Skills: Project Management, Customer Service, Data Analysis, Cross-functional Leadership, MS Excel
Oak Ridge, Florida, United States · On-site
$18/hr
Medical Courier - Orlando, FL, Monday to Friday, 11:30 AM to 8:00 PM Drive health forward — with a career that goes the distance. At Quest Diagnostics, your deliveries don’t just move packages, they move healthcare forwa…
Skills: Driving, Customer Service, Communication, Attention To Detail, Problem Solving
Vancouver, Washington, United States · On-site
$24/hr–$25/hr
This position requires you to have a state phlebotomy license. (Quest does not accept NHA licenses in CA, WA, NV). Phlebotomist II - Vancouver, WA, Monday to Friday, 9:30 AM to 6:00 PM, with rotational weekends *Proof of…
Skills: Phlebotomy, Pediatric collection, Geriatric collection, Capillary collection, Data entry
Royal Oak, Michigan, United States · On-site
Phlebotomist Representative I - Hospital - Royal Oak, MI, Monday to Friday, 4:30 AM to 1:00 PM, with rotational weekends Represents the face of our company to patients within the hospital systems at Quest Diagnostics, bo…
Skills: Phlebotomy, Pediatric Blood Collection, Geriatric Blood Collection, Capillary Collection, Customer Service
Vernon Hills, Illinois, United States · On-site
$23/hr–$24/hr
Phlebotomist II - Vernon Hills, IL, Monday to Friday, 6:30 AM to 3:00 PM, with rotational weekends Pay range: $23.20 - $24.90 / hour Salary offers are based on a wide range of factors including relevant skills, training,…
Skills: Phlebotomy, Pediatric collection, Geriatric collection, Capillary collection, Data entry
Kingsport, Tennessee, United States · On-site
$16/hr–$25/hr
Phlebotomist II - Kingsport, TN, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $21.50+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where …
Skills: Phlebotomy, Pediatric Collection, Geriatric Collection, Capillary Collection, Data Entry
Snellville, Georgia, United States · On-site
Phlebotomist II - Snellville, GA, Monday to Thursday, 9:00 AM to 5:00 PM Pay range: $21.17+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, whe…
Skills: Phlebotomy, Pediatric Collection, Geriatric Collection, Capillary Collection, Data Entry
Colorado Springs, Colorado, United States · On-site
$23/hr–$24/hr
Phlebotomist II - Colorado Springs, CO, Monday to Friday, 7:15 AM to 4:15 PM, with rotational Saturdays Pay range: $23.20 - $24.90 / hour Salary offers are based on a wide range of factors including relevant skills, trai…
Skills: Phlebotomy, Pediatric collection, Geriatric collection, Capillary collection, Data entry
Denver, Colorado, United States · On-site
$26/hr–$28/hr
Phlebotomist III Territory - Denver, CO, Monday to Friday, 6:45 AM to 6:30 PM, with rotational Saturdays Pay range: $26.35 - $28.25 / hour Salary offers are based on a wide range of factors including relevant skills, tra…
Skills: Phlebotomy, Pediatric Blood Collection, Geriatric Blood Collection, Patient Identification, Specimen Collection
Lewisville, Texas, United States · Hybrid
$117k–$187k/yr
We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information, and services to help them make better healthcare decisions. These are often serious decisions with far reaching consequences, and…
Skills: Strategic Account Management, Oncology Sales, Molecular Diagnostics, New Product Launch, Formulary Approval
Tazewell, Virginia, United States · On-site
$89k–$159k/yr
Laboratory Manager - Lexington, VA, Monday to Friday, 8:00 AM to 5:00 PM Pay range: $88,550 - $159,050 / year Salary offers are based on a wide range of factors including relevant skills, training, experience, education,…
Skills: Leadership, Problem-solving, Detail-oriented, Interpersonal skills, Communication skills
Charlotte, North Carolina, United States • Remote Solely
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Provide compassionate support to 50-70 callers daily, resolving escalated billing and healthcare concerns. Guide members through complex health care plans and solutions to ensure they access the right care.
Requires a High School Diploma and at least 2 years of experience in both a high-volume call center and a healthcare setting. Must be proficient in healthcare billing processes and available to work flexible 9-hour shifts between 8:30 AM and 8:00 PM ET.
As a Billing Customer Service Representative, you'll provide our members with the information they need to make better decisions about their health, helping them get access to the right care the first time. Every day, you'll provide compassionate and empathetic support to 50 to 70 callers providing guidance, support, and resolution for escalated issues. This is no small opportunity. This is where you can bring your compassion for others while building your career.
This position is full-time (40 hours/week) Monday – Friday. The shift is as follows:
You also may be required, given the business need, to work occasional overtime.
This role is equally challenging and rewarding. You'll be on the phone for long periods of time and encounter all types of communication styles and personalities as you help resolve conflicts or issues. You'll deal with stressful situations and resolve complex health care concerns in a positive, simplified manner so that callers fully understand their health care plans and solutions.
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
| Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. |
Working together to create a healthier world, one life at a time.
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
Offices: 500 Plaza Drive, Secaucus, NJ 07094, US
Working together to create a healthier world, one life at a time.
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
Offices: 500 Plaza Drive, Secaucus, NJ 07094, US
