Kansas City, Missouri, United States · Hybrid
Pro Athlete’s Definition: At Pro Athlete, the CSR is the face of the organization. Our CSRs provide a “wow” experience for all of our customers and are available to resolve any and all customer inquiries via all channels…
Skills: Customer Focus, Verbal Communication, Written Communication, Problem Solving, Analysis
Kansas City, Missouri, United States • Hybrid
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The CSR acts as the face of the organization, resolving customer inquiries across social media, phone, chat, and email. Responsibilities include managing returns, processing phone orders, and acting as a product expert for sporting goods.
Candidates should have a bachelor's degree or equivalent experience and a self-driven work ethic. Alignment with company core values and a desire for continuous learning are essential.
Pro Athlete’s Definition:
At Pro Athlete, the CSR is the face of the organization. Our CSRs provide a “wow” experience for all of our customers and are available to resolve any and all customer inquiries via all channels of interaction. A CSR is a product expert and also has the full ability to make sure all customers are happy at every stage of the shopping experience. Did we mention that this person is required to get that warm and fuzzy feeling in their stomach when they help one of our customers?
Who we are:
We are Pro Athlete, Inc. We are an eCommerce company that specializes in creating a World Class customer and employee experience and we happen to sell sporting goods and apparel through various online platforms such as JustBats, JustGloves, JustPaddles, and Field General. We have a Major League caliber culture, we have a passion for what we do, and we love to have fun. No, really, we LOVE TO HAVE FUN!
Alignment with our Core Values is a must! Please do not apply if you don’t believe in our Core Values or don’t plan on living them out to their fullest. We receive a lot of applicants, so do your best to separate yourself from the rest. Do something to “wow” us and get us excited about the potential of you joining our team!
How We Play the Game:
Essential Roles & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To hit a grand slam, our CSR will possess these skills too:
Preferred Education, Experience, and Qualifications:
All Jobs at Pro Athlete Require:
Position Type and Expected Hours of Work:
This is a part-time position that may work on-site, hybrid, or remotely. This position is expected to work their scheduled shift and must be punctual and work through the end of their shift. The current need will fill approximately 20 to 25 hours per week. We are looking for weekend coverage (Saturdays 9 AM to 5 PM and Sundays 12 PM to 8 PM), along with some evening shifts during the week. For weekday hours, it is preferred that the candidate is available to start at or before 4 PM.
Compensation: $15.00 per hour
Other Duties:
Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
If we’ve just described your dream job, we invite you to browse through our company website to learn more about us. We think you’ll like what you see.
E-Verify:
This organization participates in E-Verify. For more information, please view the information below by copying and pasting the URL into your web browser or contact [email protected] for copies of the posters.
Pro Athlete is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran, or any other applicable protected classes. Pro Athlete prohibits discrimination and harassment of any kind and is committed to the principle of equal employment opportunity for all.
The Next Game Winning Moment Starts With You!
At Pro Athlete, Inc. we strive to make your online shopping experience a grand slam every time. While doing so, we also work to make baseball, softball, and pickleball better games for all those involved. We might look like we are a sports agency or a sports training facility because of our unique culture, but we aren't. We are an eCommerce company that specializes in the sale of baseball and softball bats and gloves and pickleball paddles. We have a major league caliber culture, we have a passion for what we do, and we love to have fun. Our family of brands include: JustBats JustGloves JustPaddles Field General
Offices: 10800 N Pomona Ave, Kansas City, Missouri 64153, US
The Next Game Winning Moment Starts With You!
At Pro Athlete, Inc. we strive to make your online shopping experience a grand slam every time. While doing so, we also work to make baseball, softball, and pickleball better games for all those involved. We might look like we are a sports agency or a sports training facility because of our unique culture, but we aren't. We are an eCommerce company that specializes in the sale of baseball and softball bats and gloves and pickleball paddles. We have a major league caliber culture, we have a passion for what we do, and we love to have fun. Our family of brands include: JustBats JustGloves JustPaddles Field General
Offices: 10800 N Pomona Ave, Kansas City, Missouri 64153, US
