King of Prussia, Pennsylvania, United States · On-site
Entry level
Prism Biotech is looking for a customer service representative to join our team in our King of Prussia office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining ex…
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Skills: Pharmaceutical Sales, Relationship Building, Negotiation, Persuasion, Medical Communication
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Pharmaceutical Sales Representative (Specialty to entry level both available) Pharmaceutical Sales Rep Opening Summary: We are seeking driven, capable, vivacious as well as positive sales account reps to build out and le…
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a Pharmaceutical Sales Rep in this …
Skills: Pharmaceutical Sales, Relationship Management, Market Analysis, Strategic Planning, Communication
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Skills: Pharmaceutical Sales, Relationship Building, Territory Management, Medical Communication, Persuasion
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a Pharmaceutical Sales Rep in this …
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a Pharmaceutical Sales Rep in this …
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a Pharmaceutical Sales Rep in this …
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a Pharmaceutical Sales Rep in this …
State College, Pennsylvania, United States · On-site
$87k–$118k/yr
Entry level
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Skills: Pharmaceutical Sales, Relationship Building, Territory Management, Medical Communication, Persuasion
Pharmaceutical Sales Representative (Specialty to entry level both available) Pharmaceutical Sales Rep Opening Summary: We are seeking driven, capable, vivacious as well as positive sales account reps to build out and le…
Pharmaceutical Sales Representative – Primary Care (Entry or Experienced) We are currently searching for dynamic, vivacious and results focused potential sales professionals to work as a Pharmaceutical Sales Rep in this …
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Skills: Pharmaceutical Sales, Relationship Building, Territory Management, Medical Communication, Persuasion
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Skills: Pharmaceutical Sales, Relationship Building, Medical Communication, Negotiation, Persuasion
Philadelphia, Pennsylvania, United States · On-site
$87k–$118k/yr
Entry level
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Skills: Pharmaceutical Sales, Relationship Building, Territory Management, Medical Communication, Negotiation
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Skills: Sales Ability, Medical Communication, Interpersonal Skills, Persuasion, Influence
Pharmaceutical Sales Representative – Entry Level or Experienced If you are looking to work or break into a Pharmaceutical Sales Representative and promote innovative as well as clinically proven pharmaceutical products …
Skills: Pharmaceutical Sales, Relationship Building, Territory Management, Medical Communication, Persuasion
Pharmaceutical Sales Representative (Specialty to entry level both available) Pharmaceutical Sales Rep Opening Summary: We are seeking driven, capable, vivacious as well as positive sales account reps to build out and le…
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Full-time
bachelor degree
Posted 54d ago
Apply by Sep 17
~40 hrs/week
Responsibilities
The agent will manage inbound customer communications via phone and email to resolve issues and answer questions. They are also responsible for providing product expertise and tracking all interactions within the CRM system.
Requirements
Candidates must have a bachelor's degree or equivalent and 1-2 years of experience in client success. Strong communication skills and familiarity with CRM systems are required.
Full job description
Prism Biotech is looking for a customer service representative to join our team in our King of Prussia office. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements:
Bachelor’s degree or equivalent
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system
We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. EOE/AA. Minority/Female/Sexual Orientation/Gender Identity/Disability/Vet
Related keywords
Customer SatisfactionCRMClient SuccessProduct KnowledgeInbound CommunicationsBiotechCustomer Service Agent
Prism.bio is a platform for science at the speed of Al
Industry
Biotechnology
Company size
2-10 employees
Founded
2020
Headquarters
Cambridge, Massachusetts
LinkedIn followers
629
The metascience AI platform for automated pharma research. We use deep learning, world-class data, and Harvard metascience to fuel breakthroughs. We are proud members of Johnson & Johnson's incubator, JLABS, and the Merck Digital Science Studio.
Offices: 245 Main St, Cambridge, Massachusetts 02142, US
Prism.bio is a platform for science at the speed of Al
Industry
Biotechnology
Company size
2-10 employees
Founded
2020
Headquarters
Cambridge, Massachusetts
LinkedIn followers
629
The metascience AI platform for automated pharma research. We use deep learning, world-class data, and Harvard metascience to fuel breakthroughs. We are proud members of Johnson & Johnson's incubator, JLABS, and the Merck Digital Science Studio.
Offices: 245 Main St, Cambridge, Massachusetts 02142, US