Kennewick, Washington, United States · On-site
$24/hr–$29/hr
Treatment Coordinator – General Dentistry About Us We are a locally owned general dental group practice that has proudly served the Kennewick, Pasco, Richland, and West Richland communities for over 40 years. Our mission…
Skills: Treatment Planning, Dental Insurance Verification, Case Acceptance, Patient Education, Financial Coordination
Kennewick, Washington, United States • On-site
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The Treatment Coordinator educates patients on dental treatment plans and manages insurance benefits and financial options to increase case acceptance. They serve as the primary liaison between doctors, patients, and the administrative team to ensure seamless care and scheduling.
Candidates must have at least 2 years of experience in dental front office operations, insurance verification, and presenting treatment plans. A proven track record of closing large treatment plans and a strong understanding of PPO insurance are required.
Treatment Coordinator – General Dentistry
About Us
We are a locally owned general dental group practice that has proudly served the Kennewick, Pasco, Richland, and West Richland communities for over 40 years. Our mission is to provide exceptional patient care while creating an outstanding experience from the moment patients walk through our doors. We believe in integrity, teamwork, accountability, and helping patients achieve healthy, confident smiles.
We are seeking an experienced Treatment Coordinator who is passionate about helping patients move forward with the dental care they need while serving as a trusted liaison between our doctors, patients, and administrative team.
Position Overview
The Treatment Coordinator plays a critical role in the success of our practice by educating patients on recommended treatment, helping them understand their insurance benefits and financial options, and guiding them through the scheduling process. This position requires someone with proven success in case acceptance, advanced dental insurance knowledge, and the confidence to present comprehensive treatment plans.
The ideal candidate is a self-starter who is highly organized, thrives in a fast-paced environment, and has a demonstrated track record of closing large treatment plans while providing an exceptional patient experience.
Key Responsibilities
Minimum Qualifications
Preferred Qualifications
Schedule and Pay
Benefits
What Success Looks Like
The ideal Treatment Coordinator is someone who genuinely enjoys helping patients say "yes" to the dentistry they need. They confidently communicate treatment recommendations, understand insurance inside and out, proactively solve problems, and consistently convert opportunities into scheduled treatment. They take ownership of their role, track cases, are motivated by results, and contribute directly to the continued growth and success of our practice.
Smile Healthy Live Happy
For over 40 years, West Richland Family Dental has delivered the Tri-City area with exemplary oral care. As one of the fastest-growing dental facilities in the area, West Richland Family Dental branched off into Pasco in December 2022. Prime Dental Pasco is built on the same philosophy of removing barriers for patients and granting access to quality, affordable dentistry. Our company knows that oral health is essential. Poor oral hygiene can lead to serious health problems such as diabetes and heart disease. This is why we offer all preventative services, consultations, and second opinions at no additional cost to our insured patients. No insurance? No problem! Our company offers an amazing affordable in-house plan that covers these services at no additional out of pocket from the plan. Our in-house plan also offers a hefty 30% discount on treatment! A percentage that is far more than you typically see at other dental facilities. We strive to give our patients what they want. Studies show that over 80% of patients do not want to take time off from work or school for these preventative services that are commonly viewed as optional or cosmetic. We care about the community; we want to see you Smile Healthy, and Live Happy! This is why we are open Monday- Friday, 7:00 am- 7:00 pm, and open Saturdays! Families can come in during those desirable hours and get not only their children seen but the parents seen too, in and out, in less than an hour. We love giving back to our community in more ways than one, which is why we remove barriers, give patients what they want, support our local schools, and more in sponsorships. Thank you, Tri-Cities, for the last 40 years of service, and we look forward to our continued expansion!
Offices: West Richland, WA 99353, US · 6005 Burden, 101, Pasco, WA 99301, US
Smile Healthy Live Happy
For over 40 years, West Richland Family Dental has delivered the Tri-City area with exemplary oral care. As one of the fastest-growing dental facilities in the area, West Richland Family Dental branched off into Pasco in December 2022. Prime Dental Pasco is built on the same philosophy of removing barriers for patients and granting access to quality, affordable dentistry. Our company knows that oral health is essential. Poor oral hygiene can lead to serious health problems such as diabetes and heart disease. This is why we offer all preventative services, consultations, and second opinions at no additional cost to our insured patients. No insurance? No problem! Our company offers an amazing affordable in-house plan that covers these services at no additional out of pocket from the plan. Our in-house plan also offers a hefty 30% discount on treatment! A percentage that is far more than you typically see at other dental facilities. We strive to give our patients what they want. Studies show that over 80% of patients do not want to take time off from work or school for these preventative services that are commonly viewed as optional or cosmetic. We care about the community; we want to see you Smile Healthy, and Live Happy! This is why we are open Monday- Friday, 7:00 am- 7:00 pm, and open Saturdays! Families can come in during those desirable hours and get not only their children seen but the parents seen too, in and out, in less than an hour. We love giving back to our community in more ways than one, which is why we remove barriers, give patients what they want, support our local schools, and more in sponsorships. Thank you, Tri-Cities, for the last 40 years of service, and we look forward to our continued expansion!
Offices: West Richland, WA 99353, US · 6005 Burden, 101, Pasco, WA 99301, US
