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Jobs at Plumb Bill Pay (Now Hiring) — 6 open

Plumb Bill Pay logoPlumb Bill Pay

Junior IT Support Specialist

San Diego, California, United States · On-site

$28/hr–$32/hr

Mid level

Junior IT Support Specialist Job Description Company Overview At Plumb, we help ultra-high-net-worth families, family offices, and their advisors gain clarity, control, and confidence over their financial operations. Fou…

Skills: Microsoft 365, Microsoft Entra ID, Intune, Cybersecurity, Windows Administration

Plumb Bill Pay logoPlumb Bill Pay

FAMILY OFFICE ACCOUNTING & REPORTING LEAD

San Diego, California, United States · On-site

$95k–$110k/yr

Senior

Hands-On Team Leadership | Client Accounting | Financial Reporting Full-Time | On-Site | La Jolla, California ROLE LEVEL Working team lead FOCUS Accounting, reporting & people COMPENSATION $95,000-$115,000 base salary pl…

Skills: Financial Reporting, Team Leadership, Account Reconciliation, General Ledger Accounting, Client Accounting Services

Plumb Bill Pay logoPlumb Bill Pay

Administrative Assistant (On-Site – La Jolla)

San Diego, California, United States · On-site

$26/hr–$28/hr

Mid level

Job Opportunity: Administrative Assistant (On-Site – La Jolla) Location: La Jolla, San Diego, CA (Strictly In-Office) Job Type: Full-Time, Permanent Schedule: Monday – Friday, 8:00 AM to 5:00 PM PST Compensat…

Skills: Office Management, Calendar Management, Executive Coordination, Microsoft Office 365, Time Management

Plumb Bill Pay logoPlumb Bill Pay

Client Service Manager

San Diego, California, United States · On-site

$30/hr–$42/hr

Mid level

Accounts Client Service Manager (On-Site – La Jolla) Location: La Jolla, San Diego, CA (Strictly In-Office) Job Type: Full-Time, Compensation: $30 to $ 42 per hour Permanent Schedule: Monday – Friday, 8:00 AM…

Skills: Client Relationship Management, Account Management, QuickBooks Online, Microsoft Excel, General Ledger Tracking

Plumb Bill Pay logoPlumb Bill Pay

Accounting Supervisor

San Diego, California, United States · On-site

$65k–$90k/yr

Senior

Accounts Accounting Supervisor (On-Site – La Jolla) Location: La Jolla, San Diego, CA (Strictly In-Office) Job Type: Full-Time, Compensation: $ 32 to $43 per hour Permanent Schedule: Monday – Friday, 8:00 AM …

Skills: People Management, Financial Operations, Resource Forecasting, Team Optimization, Escalation Management

Plumb Bill Pay logoPlumb Bill Pay

Accounting Associate

San Diego, California, United States · On-site

$26/hr–$28/hr

Mid level

Accounts Payable Clerk / Accounting Assistant (On-Site – La Jolla) Location: La Jolla, San Diego, CA (Strictly In-Office) Job Type: Full-Time, Permanent Schedule: Monday – Friday, 8:00 AM to 5:00 PM PST About…

Skills: Data Entry Accuracy, Account Reconciliation, Time Management, Communication, Confidentiality

Plumb Bill Pay logo

Junior IT Support Specialist

Plumb Bill Pay

San Diego, California, United States • On-site

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Mid level

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  • $28/hr–$32/hr
  • Full-time
  • professional certificate
  • Professional Growth, Technical Certifications
  • Posted 6h ago
  • ~40 hrs/week

Responsibilities

Provide Tier 1-2 technical support for hardware and software while managing Microsoft 365 and cloud administration. Support the deployment and governance of AI platforms and assist with cybersecurity compliance and SOC 2 audits.

Requirements

Requires 1-3 years of IT support experience with proficiency in Microsoft 365, Entra ID, and basic networking. Preferred candidates have experience with Intune, PowerShell, or relevant Microsoft certifications.

Full job description

Junior IT Support Specialist
 Job Description

Company Overview

At Plumb, we help ultra-high-net-worth families, family offices, and their advisors gain clarity, control, and confidence over their financial operations. Founded in 1996, Plumb has grown to more than 50 employees and is recognized as a leader in family accounting and bill pay services.

We are building a modern, AI-enabled, cloud-first organization centered on Microsoft technologies, cybersecurity, automation, and continuous improvement. If you enjoy solving problems, learning new technologies, and helping people succeed, we'd love to meet you.

Our culture is guided by our 13 Principles, which emphasize accountability, ownership, continuous improvement, integrity, and exceptional service.

Position Summary

This is more than a traditional helpdesk role. As a Junior IT Support Specialist, you will support employees across the organization while gaining hands-on experience with Microsoft 365, Microsoft Entra ID, Intune, cybersecurity, AI tools, automation, and cloud administration. This position offers an excellent career path toward Systems Administration, Cloud Administration, Cybersecurity, or IT Operations.

Primary Responsibilities

  • Provide Tier 1–2 technical support for hardware, software, Microsoft 365, and networking issues.
  • Configure, image, deploy, and maintain Windows laptops and user devices.
  • Assist users with password resets, MFA enrollment, and troubleshooting.

Microsoft 365 & Cloud Administration

  • Create, modify, and disable user accounts using Microsoft 365 Admin console.
  • Work with IT manager in maintaining a secure environment by enforcing policies, monitoring vulnerabilities and addressing issues quickly and accurately.
  • Manage Microsoft 365 licenses, security groups, shared mailboxes, Teams, SharePoint, Exchange Online, and Intune.
  • Deploy endpoint policies and software while maintaining device compliance.

Security & Compliance

  • Process access requests following company security policies.
  • Support phishing awareness campaigns and cybersecurity training.
  • Assist with SOC 2 evidence collection, documentation, and audit preparation.
  • Maintain accurate IT documentation, SOPs, and asset inventories.

AI & Automation

  • Support deployment and administration of approved AI platforms such as Microsoft Copilot, ChatGPT Enterprise, Claude, and future AI tools.
  • Assist with AI access management, governance, and secure adoption.
  • Work with the software engineering team to deploy internal AI automations and improve employee productivity.

Success in This Role

  • Employees receive timely, professional technical support.
  • New hires are fully provisioned on their first day.
  • Access permissions remain accurate and secure.
  • IT assets and documentation remain organized and current.
  • AI technologies are deployed safely and effectively.

Qualifications

  • 1–3 years of IT support, helpdesk, or systems administration experience.
  • Experience with Microsoft 365, Active Directory, Microsoft Entra ID, Windows, and basic networking (TCP/IP, DNS, VPN).
  • Strong communication, customer service, and problem-solving skills.

Preferred Qualifications

  • Experience with Microsoft Intune, PowerShell, Defender, or Azure.
  • Exposure to SOC 2 or cybersecurity best practices.
  • Microsoft certifications such as Microsoft 365 Fundamentals or Modern Desktop Administrator.
  • Interest in AI technologies and process automation.

Why Join Plumb?

  • Work in an AI-first, cloud-focused technology environment.
  • Collaborate directly with leadership and engineering.
  • Gain experience across Microsoft cloud technologies, cybersecurity, and automation.
  • Opportunities for professional growth and technical certifications.

Related keywords

Microsoft 365Microsoft Entra IDIntuneCybersecurityAIMicrosoft CopilotChatGPT EnterpriseClaudeSOC 2PowerShellAzureDefenderTCP/IPDNSVPNActive Directory

About Plumb Bill Pay

LinkedInVisit site

Bill Pay and Family Office Accounting Services

Industry
Accounting
Company size
51-200 employees
Founded
1996
Headquarters
La Jolla, CA
LinkedIn followers
7,403

Founded in 1996, Plumb Bill Pay started as an outsourced accounting firm with a primary focus on providing fractional Controller-level services to small and medium-sized companies. Over the years, we discovered that when CEOs sold their businesses or retired, they no longer had their corporate accountant to help with day-to-day financial tasks. This revelation sparked Plumb to establish its family CFO and Bill Pay division. Our purpose and vision is to consistently deliver transformational and innovative accounting products and services, so you can pursue your passion—at work, in business, and wherever we apply our services. Our Promise is to provide stewardship and clarity through our accounting services and technology products. We serve with stewardship in accounting that creates clarity for customers.

Offices: 1227 Prospect St., Suite 200, La Jolla, CA 92037, US

Outsourced AccountingPersonal Accounting for High Net-WorthSage IntacctBookkeepingBill PayFamily Bill Payand Family Office AccountingAccountingConstructionSmall and Medium Businesses
View all jobs at Plumb Bill Pay

About Plumb Bill Pay

LinkedInVisit site

Bill Pay and Family Office Accounting Services

Industry
Accounting
Company size
51-200 employees
Founded
1996
Headquarters
La Jolla, CA
LinkedIn followers
7,403

Founded in 1996, Plumb Bill Pay started as an outsourced accounting firm with a primary focus on providing fractional Controller-level services to small and medium-sized companies. Over the years, we discovered that when CEOs sold their businesses or retired, they no longer had their corporate accountant to help with day-to-day financial tasks. This revelation sparked Plumb to establish its family CFO and Bill Pay division. Our purpose and vision is to consistently deliver transformational and innovative accounting products and services, so you can pursue your passion—at work, in business, and wherever we apply our services. Our Promise is to provide stewardship and clarity through our accounting services and technology products. We serve with stewardship in accounting that creates clarity for customers.

Offices: 1227 Prospect St., Suite 200, La Jolla, CA 92037, US

Outsourced AccountingPersonal Accounting for High Net-WorthSage IntacctBookkeepingBill PayFamily Bill Payand Family Office AccountingAccountingConstructionSmall and Medium Businesses
View all jobs at Plumb Bill Pay

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