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Bedford, Massachusetts, United States · On-site
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Nashville, Tennessee, United States · On-site
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Linwood, Pennsylvania, United States · On-site
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Hamburg, Germany · Hybrid
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Suzhou, Anhui, China · On-site
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Shenzhen, Guangdong Province, China · On-site
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Taipei, Taiwan · On-site
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Collaborate with cross-functional teams to deliver medical device projects and support sales solution design. Responsible for building databases, troubleshooting IT infrastructure, and managing on-site project execution.
Requires proficiency in mainstream programming languages and web application development along with strong database and IT infrastructure knowledge. Experience with hospital informatics systems like HL7/DICOM and edge device programming is preferred.
Job Summary:
Collaborate closely with internal Project Managers, Clinical Application Specialists, Field Service Engineers, Technical Consultants, third-party vendors, and customer technical leaders to deliver medical device projects. You will also be responsible for building and maintaining databases, as well as troubleshooting IT infrastructure systems and customer-related issues.
Key responsibilities:
Key competences / experiences:
To succeed in this role, you should have the following skills and experience
Health Systems Customer Service is responsible for after-sales services of Philips healthcare products, including equipment maintenance, spare parts supply, and training.
The Customer Technical Solution team focuses on providing professional services such as pre-sales support, project delivery, and second-line technical expertise. This role plays a critical part in ensuring project execution, technical support, and business growth in both service and sales.
Better care for more people. 💙
Over the past decade we have transformed into a focused leader in health technology. At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities. We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data. As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better. Visit our website: http://www.philips.com/ Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html
Offices: Amstelplein 2, Amsterdam, Noord-Holland 1096 BC, NL · Guildford Business Park, Guildford, Surrey GU2 8XH, GB · Milton Road, Cambridge, England CB4 0FY, GB · Oliemolenstraat 5, Drachten, Friesland 9203 ZN, NL · 1600 Summer St, Stamford, CT 06905, US
Better care for more people. 💙
Over the past decade we have transformed into a focused leader in health technology. At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities. We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data. As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better. Visit our website: http://www.philips.com/ Follow our social media house rules https://www.philips.com/a-w/about-philips/social-media.html
Offices: Amstelplein 2, Amsterdam, Noord-Holland 1096 BC, NL · Guildford Business Park, Guildford, Surrey GU2 8XH, GB · Milton Road, Cambridge, England CB4 0FY, GB · Oliemolenstraat 5, Drachten, Friesland 9203 ZN, NL · 1600 Summer St, Stamford, CT 06905, US
