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Part-time
Posted 20d ago
~40 hrs/week
Responsibilities
The coordinator creates an extraordinary experience for guests and prospective students while managing the service desk flow in the clinic classroom. They also act as a mentor to Future Professionals and collaborate with the Admissions Team to schedule tours.
Requirements
Candidates must have previous experience in sales and guest services, along with proficiency in basic computer software and telephone skills. Strong communication, professionalism, and a passion for the beauty industry are required.
Full job description
Paul Mitchell The School Austin is seeking a qualified Experience Team Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as FUNraising monthly team trainings, student clubs and activities, and much more.
Service Desk Coordinator Role
The Experience Team Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals and works with our Admissions Team to schedule tours for perspective students. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom.
What We Are Looking For
The ideal candidate has flexible availability Monday -Friday including evenings Monday - Thursday. They have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales.
Skills/Competencies Required:
Experience in guest service
Excellent organization, coaching, and communication skills
Skills in supervision, teamwork, documentation, and return on investment
Solid work history with verifiable references
Passion for the beauty industry
Honesty and professionalism
Previous cash management and balancing cash drawers
Experience in handling high volume phone calls preferred
Paul Mitchell The School Austin is an equal opportunity employer.
To provide a quality educational system to prepare students to pass the state board examination and gain employment.
Industry
Higher Education
Company size
11-50 employees
Founded
2004
Headquarters
Alhambra, California
LinkedIn followers
117
Paul Mitchell the School Pasadena is located at 825 E Green St., Pasadena, CA 91101. The school is currently offering 1600-Hour Cosmetology Program, 1500-Hour Barbering Program and 600-Hour Skin Care Program. Financial Aid is available for those who is eligible. The school also a SEVIS-Approved school and able to accept international students. Contact [email protected] for more information.
Offices: 201 E Bay State St, Alhambra, California 91801, US
To provide a quality educational system to prepare students to pass the state board examination and gain employment.
Industry
Higher Education
Company size
11-50 employees
Founded
2004
Headquarters
Alhambra, California
LinkedIn followers
117
Paul Mitchell the School Pasadena is located at 825 E Green St., Pasadena, CA 91101. The school is currently offering 1600-Hour Cosmetology Program, 1500-Hour Barbering Program and 600-Hour Skin Care Program. Financial Aid is available for those who is eligible. The school also a SEVIS-Approved school and able to accept international students. Contact [email protected] for more information.
Offices: 201 E Bay State St, Alhambra, California 91801, US