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Jobs at Open Desk, Inc. (Now Hiring) — 1 open

Open Desk, Inc. logoOpen Desk, Inc.

Outbound Call Specialist

Wake Forest, North Carolina, United States · Hybrid

Entry level

Outbound Call Specialist Location: Wake Forest, NC (Remote/Hybrid – Must Reside in North Carolina) Company: Open Desk, Inc. Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are …

Skills: Outbound calling, Communication skills, Data integrity, Attention to detail, Computer skills

Open Desk, Inc. logo

Outbound Call Specialist

Open Desk, Inc.

Wake Forest, North Carolina, United States • Hybrid

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Entry level

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  • Full-time
  • Health Insurance, Dental Insurance, Vision Insurance, Matching 401k, Disability Insurance, Life Insurance
  • Posted 5d ago
  • ~40 hrs/week

Responsibilities

The Outbound Call Specialist is responsible for making outbound calls to medical facilities to research and verify information. They must accurately document findings in standardized reports while maintaining high data integrity.

Requirements

Candidates should possess professional phone communication skills and strong organizational abilities. While 1-2 years of office or call center experience is preferred, it is not strictly required.

Full job description

Outbound Call Specialist
Location:
Wake Forest, NC (Remote/Hybrid – Must Reside in North Carolina)
Company: Open Desk, Inc.

Open Desk is a growing research firm supporting the insurance, legal, and HR industries. We are seeking a motivated Outbound Call Specialist to join our team. This full-time, entry-level position offers paid training, excellent benefits, growth opportunities, and remote work flexibility for North Carolina residents.

Responsibilities:

  • Make outbound calls to medical facilities across various specialties
  • Research and verify information using web-based tools and internal systems
  • Accurately document findings in standardized report templates
  • Maintain high attention to detail and data integrity
  • Meet deadlines while delivering high-quality customer service

Qualifications:

  • Professional phone communication skills
  • 1–2 years of office or call center experience preferred (not required)
  • Outbound calling experience a plus
  • Strong organization, accuracy, and computer skills
  • Self-motivated with the ability to work independently

Benefits:

  • Health, Dental, and Vision Insurance
  • Matching 401K
  • Disability and Life Insurance
  • Flexible Spending Account
  • PTO and Paid Holidays
  • Annual Anniversary Bonus

Why OD:

We offer a positive, supportive workplace with paid training, opportunities for advancement, employee recognition, and regular social and volunteer events.

Related keywords

Outbound Call SpecialistResearchInsuranceLegalHRMedical FacilitiesData EntryReportingCustomer ServiceRemote WorkCall Center

About Open Desk, Inc.

LinkedInVisit site

On-Demand Research and Intelligent Business Optimization

Industry
Research Services
Company size
51-200 employees
Headquarters
Wake Forest, North Carolina
LinkedIn followers
570

Open Desk is a comprehensive research, compliance, and consulting firm dedicated to empowering clients through unbiased information and insights. We believe that quality information is key to mitigating risks and effectively navigating professional challenges. Through technology and human expertise, we deliver precise, on-demand resources and data tailored to meet the unique needs of individuals and organizations. Partnering with Open Desk means you’re not just gaining a service provider; you’re gaining a trusted ally dedicated to your success. If you’re interested in joining the Open Desk team as an employee, we’d love to hear from you! Please reach out at [email protected] for more information.

Offices: Wake Forest, North Carolina 27588, US

Background ScreeningResearchComplianceDue DiligenceRecreational ComplianceOnboardingIncident ManagementInvestigative SupportCase IntakeAsset Identification
View all jobs at Open Desk, Inc.

About Open Desk, Inc.

LinkedInVisit site

On-Demand Research and Intelligent Business Optimization

Industry
Research Services
Company size
51-200 employees
Headquarters
Wake Forest, North Carolina
LinkedIn followers
570

Open Desk is a comprehensive research, compliance, and consulting firm dedicated to empowering clients through unbiased information and insights. We believe that quality information is key to mitigating risks and effectively navigating professional challenges. Through technology and human expertise, we deliver precise, on-demand resources and data tailored to meet the unique needs of individuals and organizations. Partnering with Open Desk means you’re not just gaining a service provider; you’re gaining a trusted ally dedicated to your success. If you’re interested in joining the Open Desk team as an employee, we’d love to hear from you! Please reach out at [email protected] for more information.

Offices: Wake Forest, North Carolina 27588, US

Background ScreeningResearchComplianceDue DiligenceRecreational ComplianceOnboardingIncident ManagementInvestigative SupportCase IntakeAsset Identification
View all jobs at Open Desk, Inc.

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