Water/Wastewater System Technician 1 or 2 Non-Union Position WTR-Operations Staff-Foothills 2; Yuma, Arizona (US-AZ) Regular FT, Non-Exempt Posting # 5526 About Us: NW Natural Water owns and operates water and wastewater…
Skills: Water Treatment, Wastewater Management, System Maintenance, Water Sampling, Laboratory Testing
SAP FICO Analyst Non-Union Position Applications Support Group 2; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT Posting # 5141 About Us: At NW Natural, we offer more tha…
Skills: SAP FICO, S/4 Hana, SAP Analytics Cloud, Group Reporting, Financial Consolidations
Wastewater Treatment Plant Operator 2 or 3 Non-Union Position WTR-Operations Water Services-Hiland 2; Clackamas, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5532 About Us: NW Natural Water owns and operates water and…
Automated Meter Reading Driver - Eugene (Term) 1-Year Term position Union Position Utility Support Staff; Eugene, Oregon (US-OR) Limited - Term FT, Non-Exempt Posting # 5628 About Us: At NW Natural, we offer more than re…
Skills: Automated Meter Reading, Driving, ERT Replacement, Manual Meter Reading, Compliance Surveys
Automated Meter Reading Driver - Various Portland Locations
Portland, Oregon, United States · On-site
Entry level
Automated Meter Reading Driver - Various Portland Locations Union Position; Up to 3 positions Utility Support Staff; Various Portland Locations, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5629 About Us: At NW Natura…
Skills: AMR Data Capture, Meter Reading, ERT Installation, Vehicle Operation, Compliance Surveys
Automated Meter Reading Driver - Salem (Term) 1-Year Term Position Union Position Utility Support Staff; Salem, Oregon (US-OR) Limited - Term FT, Non-Exempt Posting # 5630 About Us: At NW Natural, we offer more than rewa…
Skills: Automated Meter Reading, Driving, ERT Replacement, Manual Meter Reading, Compliance Surveys
Field Maintenance Worker - Various Portland Locations
Happy Valley, Oregon, United States · On-site
Mid level
Field Maintenance Worker - Various Portland Locations Union Position; Up to 4 positions Utility Support Staff 2; Portland, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5608 About Us: At NW Natural, we offer more than …
Skills: Field Maintenance, Customer Service, Meter Reading, Credit Collections, ERT Programming
Engineering Consultant 2 or 3 Non-Union Position Marketing & Channel Development; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5557 About Us: At NW Na…
Island County, Washington, United States · On-site
$25/hr–$46/hr
Mid level
Operator (Technician, 1, or 2) Non-Union Position WTR-Operations Water Services-King Water 3; Camano Island, Washington (US-WA) Regular FT, Non-Exempt Posting # 5609 About Us: NW Natural Water owns and operates water and…
Skills: Water Main Installation, Water System Maintenance, Ground Excavation, Water Meter Installation, Leak Detection
GIS Tech 1 Union Position GIS Editing; Portland, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5565 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We i…
Skills: GIS Editing, ArcGIS, Data Entry, Map Interpretation, Engineering Records Management
Technical Coordinator 2 Union Position Project Coordination; Portland, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5570 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclus…
Skills: Project Coordination, Data Entry, SAP, Clevest, IQGEO
Resource Management Specialist 1 or 2 Non-Union Position Resource Management C; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5607 About Us: At NW Natu…
Skills: Resource Management, Planning and Deployment, Logistics Management, Project Management, Data Analytics
Customer Service Specialist 1 Non-Union Position WTR-Customer Service Staff; Sunriver, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5542 About Us: NW Natural Water owns and operates water and wastewater utilities in c…
Skills: Customer Service, Contact Center Software, Data Entry, Interpersonal Communication, Account Management
IT Project Manager (Enterprise Assets) Non-Union Position Project Management Office; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5544 About Us: At NW…
Skills: Project Management, Asset Lifecycle Management, SAP S/4HANA, Vendor Management, Budgeting and Forecasting
Senior Project Business Analyst Non-Union Position Project Management Office; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5545 About Us: At NW Natura…
Skills: Requirements Gathering, Business Process Modeling, Functional Design, Business Process Re-engineering, Azure DevOps
IT Project Manager (SAP) Non-Union Position Project Management Office; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5543 About Us: At NW Natural, we o…
Skills: SAP Project Management, Project Lifecycle Management, Budgeting And Forecasting, Stakeholder Management, Vendor Management
Emergency Mgmt/Bus Continuity Mgr Non-Union Position Bus Continuity & Corp Security; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5595 About Us: At NW…
Safety Manager Non-Union Position Safety; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5599 About Us: At NW Natural, we offer more than rewarding care…
Skills: Safety Program Management, Regulatory Compliance, Risk Mitigation, Incident Investigation, Root Cause Analysis
System Technician 2 Non-Union Position WTR-Operations Staff-Sunriver 2; Sunriver, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5618 About Us: NW Natural Water owns and operates water and wastewater utilities in commun…
Skills: Water Meter Reading, Facility Maintenance, Utility Construction, Mathematical Calculations, Hazardous Materials Handling
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$38/hr–$51/hr
Full-time
professional certificate
Health Insurance, Online Wellness Resources Platform, Vacation Days, Paid Holidays, Paid Parental Leave, 401K Company Contribution And Match
Posted 1d ago
Apply by Jul 7
~40 hrs/week
Responsibilities
The Operations Supervisor serves as the Operator of Record, ensuring the safe and compliant operation of water treatment and distribution systems. They provide direct leadership to field technicians and manage regulatory reporting, water quality, and emergency response protocols.
Requirements
Candidates must have over 5 years of water utility experience and hold WDM 2, WTPO 2, and CCS certifications. A valid Washington driver's license and the ability to meet Washington state Operator of Record regulations are required.
Full job description
Operations Supervisor 2 (Operator of Record)
Non-Union Position WTR-Water Services Management Staff-King Water; Coupeville, Washington (US-WA) Regular FT, Non-Exempt Posting # 5590
NOTE: Qualified candidates must be able to respond within two hours to their Coupeville, WA reporting location.
About Us:
NW Natural Water owns and operates water and wastewater utilities in communities throughout Texas, Arizona, California, Idaho, Oregon, and Washington. Since 2018, we have acquired more than 30 utilities and today serve more than 190,000 people via 76,000 connections.
Our parent company, NW Natural Holding Company (NYSE: NWN) (NW Natural Holdings), is headquartered in Portland, Oregon and has been doing business for over 165 years. The company operates through NW Natural Gas Company (NW Natural), SiEnergy Operating (SiEnergy), NW Natural Water Company (NW Natural Water), NW Natural Renewables Holdings (NW Natural Renewables), and other business interests, serving a combined population of over 2.6 million people.
NW Natural Holdings' Texas operations are some of the fastest growing utilities in the nation, where our focus is on supporting developers by providing essential services to new communities. Our highly driven out-of-the-box thinkers are motivated to meet developer/builder timelines and requirements and pride themselves on partnerships with the developers, builders, and communities we serve.
The Role:
The Operations Supervisor (Operator of Record) is responsible for the safe, compliant, and efficient operation of water treatment and distribution systems across assigned service areas. This role serves as the legally designated Operator of Record (OOR) and is accountable for ensuring system operations meet all applicable federal, state, and local regulatory requirements.
This position provides direct leadership, technical oversight, and operational direction to field operators and technicians while maintaining accountability for system performance, water quality, regulatory compliance, and emergency response.
Day to Day:
Operational Leadership & Oversight
Schedule, prioritize, and oversee daily work of field operators and technicians to ensure operational requirements, service levels, and project requests are met
Provide supervisory leadership, including training, coaching, staffing, and performance management of the operations team
Conduct employee performance evaluations in alignment with company guidelines
Develop staff capabilities, ensuring completion of required training and progression of certifications
Regulatory Compliance & Operator of Record Accountability
Serve as the Operator of Record (OOR) with full accountability for regulatory compliance, system integrity, and public health standards
Ensure all compliance sampling, monitoring, and reporting requirements are completed accurately and on time
Maintain current knowledge of all applicable federal, state (WA DOH), and local regulations, ensuring strict compliance
Ensure all compliance issues or violations are properly communicated, documented, and resolved in a timely manner
Maintain and ensure accuracy of all required documentation, including:
Operations & Maintenance (O&M) manuals
Emergency Response Plans
Sampling plans and compliance documentation
Emergency Response & System Reliability
Coordinate and oversee after-hours emergency response, ensuring timely dispatch of staff, equipment, and resources
Direct operational response to system failures, water quality concerns, or urgent service issues
Ensure readiness and effectiveness of emergency response protocols
Operational Coordination & Stakeholder Support
Support management of client and stakeholder communications related to system operations and service delivery
Coordinate with internal teams, contractors, and regulatory agencies as needed
Execute additional operational priorities and assignments as directed by the Washington Operations Manager
Safety & Compliance
Ensure adherence to all Company policies, procedures, and safety regulations
Maintain compliance with Company standards related to workplace conduct, safety, and operational expectations
Come on your first day with:
5+ years of progressively responsible experience in water utility operations, including regulatory compliance, system oversight, and experience leading or directing field operations
To meet regulatory requirements for a Satellite Management Agency (SMA) certification in Washington, the following certifications are required at a minimum:
Water Distribution Manager 2 (WDM 2)
Water Treatment Plant Operator 2 (WTPO 2)
Cross Connection Specialist (CCS)
In addition:
Must meet all requirements to serve as an Operator of Record under Washington state regulations
Ability to maintain certifications in good standing and obtain higher-level certifications as required for system size and complexity
Valid Washington driver’s license
WORKING CONDITIONS:
The working environment will be outdoor and indoor conditions depending on the specific supervisory role and need. This position requires decision and leadership ability, at times in emergency situations. Safety procedures must always be followed. Employees may be exposed to hazardous materials, confined space, electrical components, and heavy equipment such as backhoes, dump trucks and sewer flushing vehicles. Employees must be in a physical condition that will allow personnel access into typical industrial processing plant facilities and equipment
What we offer:
Health & Wellness –
Rich health insurance benefits with competitive employer contribution
Free access to an online wellness resources platform
Work Life Balance -
Accrue up to 15 Vacation Days annually
13 paid holidays
3 weeks paid parental leave
Financial -
Competitive 401K company contribution and match
15% discount on NW Natural stock through Employee Stock Purchase Program
Up to $5250 a year in tuition reimbursement
Base salary range:$38.50 - $51.32 per hour, depending on qualifications
Application Process:To be considered for this position, submit a complete electronic application including cover letter and resume via our website.
Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural Water participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
E-Verify Information NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
All applications must be submitted through NW Natural Water’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
NW Natural Water does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural Water valid written Statement of Work in place for this position from NW Natural Water HR/Employment will be deemed the sole property of NW Natural Water. No fee will be paid in the event the candidate is hired by NW Natural Water as a result of the referral or through other means.
Related keywords
Operator of RecordWater Distribution Manager 2Water Treatment Plant Operator 2Cross Connection SpecialistWA DOHSatellite Management AgencyO&M ManualsEmergency Response PlansWater QualityPublic Health StandardsWater UtilityWastewater UtilitiesRegulatory Compliance
Serving customers with reliable, efficient, safe natural gas. Smell a gas odor? Call 24-hour emergency at 800-882-3377.
Industry
Utilities
Company size
1,001-5,000 employees
Founded
1859
Headquarters
Portland, Oregon
LinkedIn followers
10,311
NW Natural (NYSE: NWN) is a local natural gas distribution company that currently provides natural gas service to approximately 2 million people in more than 140 communities through more than 800,000 meters in Oregon and Southwest Washington, with one of the tightest, most modern pipeline systems in the nation. NW Natural consistently leads the industry with high J.D. Power & Associates customer satisfaction scores.
Offices: 250 SW Taylor St, Portland, Oregon 97204, US
Serving customers with reliable, efficient, safe natural gas. Smell a gas odor? Call 24-hour emergency at 800-882-3377.
Industry
Utilities
Company size
1,001-5,000 employees
Founded
1859
Headquarters
Portland, Oregon
LinkedIn followers
10,311
NW Natural (NYSE: NWN) is a local natural gas distribution company that currently provides natural gas service to approximately 2 million people in more than 140 communities through more than 800,000 meters in Oregon and Southwest Washington, with one of the tightest, most modern pipeline systems in the nation. NW Natural consistently leads the industry with high J.D. Power & Associates customer satisfaction scores.
Offices: 250 SW Taylor St, Portland, Oregon 97204, US