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Jobs at NW Natural (Now Hiring) — 22 open

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Operations Supervisor 2 (Operator of Record)

Coupeville, Washington, United States · On-site

$38/hr–$51/hr

Senior

Operations Supervisor 2 (Operator of Record) Non-Union Position WTR-Water Services Management Staff-King Water; Coupeville, Washington (US-WA) Regular FT, Non-Exempt Posting # 5590 NOTE: Qualified candidates must be able…

Skills: Water Utility Operations, Regulatory Compliance, Field Operations Leadership, Water Treatment, Water Distribution

NW Natural logoNW Natural

Water/Wastewater System Technician 1 or 2

Yuma, Arizona, United States · On-site

$20/hr–$32/hr

Mid level

Water/Wastewater System Technician 1 or 2 Non-Union Position WTR-Operations Staff-Foothills 2; Yuma, Arizona (US-AZ) Regular FT, Non-Exempt Posting # 5526 About Us: NW Natural Water owns and operates water and wastewater…

Skills: Water Treatment, Wastewater Management, System Maintenance, Water Sampling, Laboratory Testing

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SAP FICO Analyst

Happy Valley, Oregon, United States · Hybrid

$98k–$140k/yr

Senior

SAP FICO Analyst Non-Union Position Applications Support Group 2; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT Posting # 5141 About Us: At NW Natural, we offer more tha…

Skills: SAP FICO, S/4 Hana, SAP Analytics Cloud, Group Reporting, Financial Consolidations

NW Natural logoNW Natural

Wastewater Treatment Plant Operator 2 or 3

Clackamas, Oregon, United States · On-site

$31/hr–$46/hr

Mid level

Wastewater Treatment Plant Operator 2 or 3 Non-Union Position WTR-Operations Water Services-Hiland 2; Clackamas, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5532 About Us: NW Natural Water owns and operates water and…

Skills: Wastewater Treatment Operation, SCADA, Collections System Management, Laboratory Analysis, Mechanical Troubleshooting

NW Natural logoNW Natural

Automated Meter Reading Driver - Eugene (Term)

Eugene, Oregon, United States · On-site

Entry level

Automated Meter Reading Driver - Eugene (Term) 1-Year Term position Union Position Utility Support Staff; Eugene, Oregon (US-OR) Limited - Term FT, Non-Exempt Posting # 5628 About Us: At NW Natural, we offer more than re…

Skills: Automated Meter Reading, Driving, ERT Replacement, Manual Meter Reading, Compliance Surveys

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Automated Meter Reading Driver - Various Portland Locations

Portland, Oregon, United States · On-site

Entry level

Automated Meter Reading Driver - Various Portland Locations Union Position; Up to 3 positions Utility Support Staff; Various Portland Locations, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5629 About Us: At NW Natura…

Skills: AMR Data Capture, Meter Reading, ERT Installation, Vehicle Operation, Compliance Surveys

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Automated Meter Reading Driver - Salem (Term)

Salem, Oregon, United States · On-site

Entry level

Automated Meter Reading Driver - Salem (Term) 1-Year Term Position Union Position Utility Support Staff; Salem, Oregon (US-OR) Limited - Term FT, Non-Exempt Posting # 5630 About Us: At NW Natural, we offer more than rewa…

Skills: Automated Meter Reading, Driving, ERT Replacement, Manual Meter Reading, Compliance Surveys

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Field Maintenance Worker - Various Portland Locations

Happy Valley, Oregon, United States · On-site

Mid level

Field Maintenance Worker - Various Portland Locations Union Position; Up to 4 positions Utility Support Staff 2; Portland, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5608 About Us: At NW Natural, we offer more than …

Skills: Field Maintenance, Customer Service, Meter Reading, Credit Collections, ERT Programming

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Engineering Consultant 2 or 3

Happy Valley, Oregon, United States · Hybrid

$89k–$157k/yr

Mid level

Engineering Consultant 2 or 3 Non-Union Position Marketing & Channel Development; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5557 About Us: At NW Na…

Skills: HVAC Systems, Mechanical Engineering, Building Codes, Technical Analysis, Strategic Planning

NW Natural logoNW Natural

Operator (Technician, 1, or 2)

Island County, Washington, United States · On-site

$25/hr–$46/hr

Mid level

Operator (Technician, 1, or 2) Non-Union Position WTR-Operations Water Services-King Water 3; Camano Island, Washington (US-WA) Regular FT, Non-Exempt Posting # 5609 About Us: NW Natural Water owns and operates water and…

Skills: Water Main Installation, Water System Maintenance, Ground Excavation, Water Meter Installation, Leak Detection

NW Natural logoNW Natural

GIS Tech 1

Happy Valley, Oregon, United States · On-site

Entry level

GIS Tech 1 Union Position GIS Editing; Portland, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5565 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We i…

Skills: GIS Editing, ArcGIS, Data Entry, Map Interpretation, Engineering Records Management

NW Natural logoNW Natural

Technical Coordinator 2

Happy Valley, Oregon, United States · On-site

Mid level

Technical Coordinator 2 Union Position Project Coordination; Portland, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5570 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclus…

Skills: Project Coordination, Data Entry, SAP, Clevest, IQGEO

NW Natural logoNW Natural

Resource Management Specialist 1 or 2

Happy Valley, Oregon, United States · Hybrid

$69k–$112k/yr

Mid level

Resource Management Specialist 1 or 2 Non-Union Position Resource Management C; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5607 About Us: At NW Natu…

Skills: Resource Management, Planning and Deployment, Logistics Management, Project Management, Data Analytics

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Customer Service Specialist 1

Deschutes County, Oregon, United States · On-site

$19/hr–$26/hr

Entry level

Customer Service Specialist 1 Non-Union Position WTR-Customer Service Staff; Sunriver, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5542 About Us: NW Natural Water owns and operates water and wastewater utilities in c…

Skills: Customer Service, Contact Center Software, Data Entry, Interpersonal Communication, Account Management

NW Natural logoNW Natural

IT Project Manager (Enterprise Assets)

Happy Valley, Oregon, United States · Hybrid

$98k–$157k/yr

Senior+

IT Project Manager (Enterprise Assets) Non-Union Position Project Management Office; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5544 About Us: At NW…

Skills: Project Management, Asset Lifecycle Management, SAP S/4HANA, Vendor Management, Budgeting and Forecasting

NW Natural logoNW Natural

Senior Project Business Analyst

Happy Valley, Oregon, United States · Hybrid

$110k–$157k/yr

Senior+

Senior Project Business Analyst Non-Union Position Project Management Office; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5545 About Us: At NW Natura…

Skills: Requirements Gathering, Business Process Modeling, Functional Design, Business Process Re-engineering, Azure DevOps

NW Natural logoNW Natural

IT Project Manager (SAP)

Happy Valley, Oregon, United States · Hybrid

$98k–$157k/yr

Senior+

IT Project Manager (SAP) Non-Union Position Project Management Office; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5543 About Us: At NW Natural, we o…

Skills: SAP Project Management, Project Lifecycle Management, Budgeting And Forecasting, Stakeholder Management, Vendor Management

NW Natural logoNW Natural

Emergency Mgmt/Bus Continuity Mgr

Happy Valley, Oregon, United States · Hybrid

$110k–$157k/yr

Senior

Emergency Mgmt/Bus Continuity Mgr Non-Union Position Bus Continuity & Corp Security; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5595 About Us: At NW…

Skills: Emergency Management, Business Continuity Planning, Disaster Recovery, Incident Command System, Risk Assessment

NW Natural logoNW Natural

Safety Manager

Happy Valley, Oregon, United States · Hybrid

$124k–$176k/yr

Senior

Safety Manager Non-Union Position Safety; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT, Exempt Posting # 5599 About Us: At NW Natural, we offer more than rewarding care…

Skills: Safety Program Management, Regulatory Compliance, Risk Mitigation, Incident Investigation, Root Cause Analysis

NW Natural logoNW Natural

System Technician 2

Deschutes County, Oregon, United States · On-site

$26/hr–$37/hr

Mid level

System Technician 2 Non-Union Position WTR-Operations Staff-Sunriver 2; Sunriver, Oregon (US-OR) Regular FT, Non-Exempt Posting # 5618 About Us: NW Natural Water owns and operates water and wastewater utilities in commun…

Skills: Water Meter Reading, Facility Maintenance, Utility Construction, Mathematical Calculations, Hazardous Materials Handling

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Showing 1–20 of 22

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Operations Supervisor 2 (Operator of Record)

NW Natural

Coupeville, Washington, United States • On-site

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Senior

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  • $38/hr–$51/hr
  • Full-time
  • professional certificate
  • Health Insurance, Online Wellness Resources Platform, Vacation Days, Paid Holidays, Paid Parental Leave, 401K Company Contribution And Match
  • Posted 1d ago
  • Apply by Jul 7
  • ~40 hrs/week

Responsibilities

The Operations Supervisor serves as the Operator of Record, ensuring the safe and compliant operation of water treatment and distribution systems. They provide direct leadership to field technicians and manage regulatory reporting, water quality, and emergency response protocols.

Requirements

Candidates must have over 5 years of water utility experience and hold WDM 2, WTPO 2, and CCS certifications. A valid Washington driver's license and the ability to meet Washington state Operator of Record regulations are required.

Full job description

Operations Supervisor 2 (Operator of Record) 

Non-Union Position
WTR-Water Services Management Staff-King Water; Coupeville, Washington (US-WA)  
Regular FT, Non-Exempt
Posting # 5590  

 

NOTE: Qualified candidates must be able to respond within two hours to their Coupeville, WA reporting location. 

 

About Us:

 

NW Natural Water owns and operates water and wastewater utilities in communities throughout Texas, Arizona, California, Idaho, Oregon, and Washington. Since 2018, we have acquired more than 30 utilities and today serve more than 190,000 people via 76,000 connections.

 

Our parent company, NW Natural Holding Company (NYSE: NWN) (NW Natural Holdings), is headquartered in Portland, Oregon and has been doing business for over 165 years. The company operates through NW Natural Gas Company (NW Natural), SiEnergy Operating (SiEnergy), NW Natural Water Company (NW Natural Water), NW Natural Renewables Holdings (NW Natural Renewables), and other business interests, serving a combined population of over 2.6 million people.

 

NW Natural Holdings' Texas operations are some of the fastest growing utilities in the nation, where our focus is on supporting developers by providing essential services to new communities. Our highly driven out-of-the-box thinkers are motivated to meet developer/builder timelines and requirements and pride themselves on partnerships with the developers, builders, and communities we serve.

The Role:

The Operations Supervisor (Operator of Record) is responsible for the safe, compliant, and efficient operation of water treatment and distribution systems across assigned service areas. This role serves as the legally designated Operator of Record (OOR) and is accountable for ensuring system operations meet all applicable federal, state, and local regulatory requirements.

This position provides direct leadership, technical oversight, and operational direction to field operators and technicians while maintaining accountability for system performance, water quality, regulatory compliance, and emergency response.

Day to Day:

 

Operational Leadership & Oversight

  • Schedule, prioritize, and oversee daily work of field operators and technicians to ensure operational requirements, service levels, and project requests are met
  • Provide supervisory leadership, including training, coaching, staffing, and performance management of the operations team
  • Conduct employee performance evaluations in alignment with company guidelines
  • Develop staff capabilities, ensuring completion of required training and progression of certifications

 

Regulatory Compliance & Operator of Record Accountability

  • Serve as the Operator of Record (OOR) with full accountability for regulatory compliance, system integrity, and public health standards
  • Ensure all compliance sampling, monitoring, and reporting requirements are completed accurately and on time
  • Maintain current knowledge of all applicable federal, state (WA DOH), and local regulations, ensuring strict compliance
  • Ensure all compliance issues or violations are properly communicated, documented, and resolved in a timely manner
  • Maintain and ensure accuracy of all required documentation, including:
    • Operations & Maintenance (O&M) manuals
    • Emergency Response Plans
    • Sampling plans and compliance documentation

 

Emergency Response & System Reliability

  • Coordinate and oversee after-hours emergency response, ensuring timely dispatch of staff, equipment, and resources
  • Direct operational response to system failures, water quality concerns, or urgent service issues
  • Ensure readiness and effectiveness of emergency response protocols

 

Operational Coordination & Stakeholder Support

  • Support management of client and stakeholder communications related to system operations and service delivery
  • Coordinate with internal teams, contractors, and regulatory agencies as needed
  • Execute additional operational priorities and assignments as directed by the Washington Operations Manager

 

Safety & Compliance

  • Ensure adherence to all Company policies, procedures, and safety regulations
  • Maintain compliance with Company standards related to workplace conduct, safety, and operational expectations

Come on your first day with:

  • 5+ years of progressively responsible experience in water utility operations, including regulatory compliance, system oversight, and experience leading or directing field operations
  • To meet regulatory requirements for a Satellite Management Agency (SMA) certification in Washington, the following certifications are required at a minimum:
    • Water Distribution Manager 2 (WDM 2)
    • Water Treatment Plant Operator 2 (WTPO 2)
    • Cross Connection Specialist (CCS)
  • In addition:
    • Must meet all requirements to serve as an Operator of Record under Washington state regulations
    • Ability to maintain certifications in good standing and obtain higher-level certifications as required for system size and complexity
  • Valid Washington driver’s license

 

 

 

WORKING CONDITIONS: 

The working environment will be outdoor and indoor conditions depending on the specific supervisory role and need. This position requires decision and leadership ability, at times in emergency situations. Safety procedures must always be followed. Employees may be exposed to hazardous materials, confined space, electrical components, and heavy equipment such as backhoes, dump trucks and sewer flushing vehicles. Employees must be in a physical condition that will allow personnel access into typical industrial processing plant facilities and equipment

 

What we offer:


Health & Wellness –

  • Rich health insurance benefits with competitive employer contribution
  • Free access to an online wellness resources platform 

 

Work Life Balance -

  • Accrue up to 15 Vacation Days annually
  • 13 paid holidays
  • 3 weeks paid parental leave

 

Financial -

  • Competitive 401K company contribution and match 
  • 15% discount on NW Natural stock through Employee Stock Purchase Program
  • Up to $5250 a year in tuition reimbursement  

  

Base salary range: $38.50 - $51.32 per hour, depending on qualifications 
 

Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website.

https://www.careers.nwnatural.com/nwnaturalwater

 

Deadline: 7/6/2026

 

Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural Water participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

 

E-Verify Information
NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee’s Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.

 

All applications must be submitted through NW Natural Water’s Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application.

 

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

 

NW Natural Water does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural Water valid written Statement of Work in place for this position from NW Natural Water HR/Employment will be deemed the sole property of NW Natural Water. No fee will be paid in the event the candidate is hired by NW Natural Water as a result of the referral or through other means.

Related keywords

Operator of RecordWater Distribution Manager 2Water Treatment Plant Operator 2Cross Connection SpecialistWA DOHSatellite Management AgencyO&M ManualsEmergency Response PlansWater QualityPublic Health StandardsWater UtilityWastewater UtilitiesRegulatory Compliance

About NW Natural

LinkedInVisit site

Serving customers with reliable, efficient, safe natural gas. Smell a gas odor? Call 24-hour emergency at 800-882-3377.

Industry
Utilities
Company size
1,001-5,000 employees
Founded
1859
Headquarters
Portland, Oregon
LinkedIn followers
10,311

NW Natural (NYSE: NWN) is a local natural gas distribution company that currently provides natural gas service to approximately 2 million people in more than 140 communities through more than 800,000 meters in Oregon and Southwest Washington, with one of the tightest, most modern pipeline systems in the nation. NW Natural consistently leads the industry with high J.D. Power & Associates customer satisfaction scores.

Offices: 250 SW Taylor St, Portland, Oregon 97204, US

Natural ResourcesService IndustryOil and Gas
View all jobs at NW Natural

About NW Natural

LinkedInVisit site

Serving customers with reliable, efficient, safe natural gas. Smell a gas odor? Call 24-hour emergency at 800-882-3377.

Industry
Utilities
Company size
1,001-5,000 employees
Founded
1859
Headquarters
Portland, Oregon
LinkedIn followers
10,311

NW Natural (NYSE: NWN) is a local natural gas distribution company that currently provides natural gas service to approximately 2 million people in more than 140 communities through more than 800,000 meters in Oregon and Southwest Washington, with one of the tightest, most modern pipeline systems in the nation. NW Natural consistently leads the industry with high J.D. Power & Associates customer satisfaction scores.

Offices: 250 SW Taylor St, Portland, Oregon 97204, US

Natural ResourcesService IndustryOil and Gas
View all jobs at NW Natural

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