Medical Office Director - Wellness & Regenerative Medicine
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Mid level
Most people think this is an Office Manager role. It isn't. You're the person responsible for making an entire clinic succeed. At NIVA Health, every clinic operates like its own business. Our Medical Office Directors don…
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Full-Time | In-Clinic | NIVA Health You care about more than skincare. You understand that confidence, wellness, and how someone feels when they look in the mirror are deeply connected. You know how to create an experien…
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Full-Time | In-Clinic | NIVA Health You care about more than skincare. You understand that confidence, wellness, and how someone feels when they look in the mirror are deeply connected. You know how to create an experien…
Full-Time | In-Clinic | NIVA Health You care about more than skincare. You understand that confidence, wellness, and how someone feels when they look in the mirror are deeply connected. You know how to create an experien…
You’re the kind of person who naturally builds trust. People feel comfortable with you quickly. You know how to communicate with confidence, guide conversations professionally, and create an experience that makes people …
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Greenville, North Carolina, United States · On-site
Senior
Mobile Wound Care Provider – Elevate Clinical Excellence with NIVA Health Are you an established Nurse Practitioner (NP)/Physician Assistant (PA) with a proven track record in advanced wound care? Do you thrive in autono…
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Full-time
bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Holidays, 401(k)
Posted 13d ago
~40 hrs/week
Responsibilities
The Medical Office Director is responsible for the overall business success and daily operations of the clinic. This includes leading high-performing teams, driving patient satisfaction, and monitoring KPIs to ensure operational excellence.
Requirements
Candidates need 3+ years of operational leadership experience in a healthcare environment such as a medical practice or wellness center. Proficiency in EHR systems and a proven track record of managing teams and using KPIs to improve performance are required.
Full job description
Most people think this is an Office Manager role.
It isn't.
You're the person responsible for making an entire clinic succeed.
At NIVA Health, every clinic operates like its own business. Our Medical Office Directors don't simply keep the lights on—they build high-performing teams, create exceptional patient experiences, drive operational results, and ensure the clinic consistently performs at its best.
You'll work alongside providers, but you'll own the business side of the clinic.
If something isn't working, it's your responsibility to fix it.
If performance slips, you'll know why.
If the team needs coaching, you'll lead it.
If patients aren't having an exceptional experience, you'll change it.
This role is for someone who naturally takes ownership, makes decisions confidently, and enjoys being accountable for results.
What You'll Own
You'll lead every aspect of daily clinic operations, including:
Leading, coaching, and developing your clinic team
Creating a culture of accountability and high performance
Driving patient satisfaction and service excellence
Managing scheduling, staffing, workflows, and daily operations
Monitoring clinic KPIs, productivity, revenue, and operational performance
Solving problems before they become bigger problems
Partnering closely with providers to ensure the clinic runs smoothly
Continuously improving how the clinic operates
Your success won't be measured by how busy you are.
It will be measured by how well your clinic performs.
Who We're Looking For
This role suits someone who enjoys being responsible for outcomes.
You're the person who naturally notices what's broken, fixes it, and raises the standard without being asked.
You lead with confidence, hold people accountable respectfully, and know how to get the best out of a team.
You're commercially aware, operationally strong, and understand that outstanding patient care and strong business performance go hand in hand.
You don't wait for someone else to solve problems.
You own them.
What You'll Bring
3+ years leading operations within a medical practice, specialty clinic, dental practice, medspa, wellness center, or similar healthcare environment
Experience leading, coaching, and managing teams
Strong understanding of clinic operations, scheduling, staffing, and workflow management
Experience using KPIs to improve operational performance
Confidence making decisions and holding others accountable
Excellent communication and organizational skills
Experience with EHR systems and healthcare operations
A bachelor's degree is welcomed but not essential if you've built a track record of leading successful healthcare teams.
You'll Probably Love This Role If...
You like being trusted to run the business—not micromanaged.
You enjoy building high-performing teams.
You thrive on improving systems and solving problems.
You believe accountability creates great cultures.
You take pride in producing measurable results.
Compensation & Benefits
$75,000 base salary
Performance-based bonus opportunities
Medical, dental, and vision insurance
Paid time off and holidays
401(k)
Opportunities for career growth within a rapidly expanding healthcare organization
At NIVA Health, we offer a range of specialized services designed to improve your health and well-being. Our IV therapy treatments provide vital nutrients and hydration to support your body’s recovery and health which may be covered by your insurance. We also offer mobile wound care services for convenient, in-home care. Additionally, our red light therapy and pain management solutions promote healing and relief, while our comprehensive weight loss programs or weight loss injections, help you achieve and maintain your goals. With a patient-centered approach, we strive to deliver effective treatments tailored to your needs, ensuring quality care at every step.
Offices: 4540 Southside Blvd, #401, Jacksonville, Florida 32216, US · 25500 Meadowbrook Rd, Suite 208, Novi, Michigan 48375, US · 3800 W Eau Gallie Blvd, Suite 101, Melbourne, Florida 32934, US · 100 Whetstone Pl, Suite 208, St Augustine, Florida 32086, US · 4711 Curry Ford Rd, Suite B, Orlando, Florida 32812, US
At NIVA Health, we offer a range of specialized services designed to improve your health and well-being. Our IV therapy treatments provide vital nutrients and hydration to support your body’s recovery and health which may be covered by your insurance. We also offer mobile wound care services for convenient, in-home care. Additionally, our red light therapy and pain management solutions promote healing and relief, while our comprehensive weight loss programs or weight loss injections, help you achieve and maintain your goals. With a patient-centered approach, we strive to deliver effective treatments tailored to your needs, ensuring quality care at every step.
Offices: 4540 Southside Blvd, #401, Jacksonville, Florida 32216, US · 25500 Meadowbrook Rd, Suite 208, Novi, Michigan 48375, US · 3800 W Eau Gallie Blvd, Suite 101, Melbourne, Florida 32934, US · 100 Whetstone Pl, Suite 208, St Augustine, Florida 32086, US · 4711 Curry Ford Rd, Suite B, Orlando, Florida 32812, US