If you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time receptionist to work at our dealership. We serve elite clientele and you must alwa…
Skills: Phone Skills, Customer Service, Switchboard Operation, Payment Collection, MS Office Suite
Town of Colonie, New York, United States · On-site
Mid level
At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply invol…
Skills: Automotive Management, Team Leadership, Inventory Management, CRM, MS Office
We are looking to hire a full-time Parts Counterperson to support our Parts Manager. This is an ideal position for someone who enjoys people, with good selling skills both in person, and over the phone. This is a faced p…
Skills: Selling Skills, Customer Service, Inventory Management, CDK/ADP, Technical Communication
City of Saratoga Springs, New York, United States · On-site
Entry level
At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply invol…
Skills: Compliance Monitoring, Administrative Support, Microsoft Excel, CDK Dealer Services, Customer Service
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Full-time
high school
Medical, Dental, 401K Plan, Paid Time Off, Vacation, Growth Opportunities
Posted 5d ago
~40 hrs/week
Responsibilities
The receptionist is responsible for managing inbound sales and service calls via a busy switchboard and greeting customers upon arrival. They also handle payment collection for service and parts while maintaining professional relationships with internal teams.
Requirements
Candidates must have a high school diploma or GED and prior experience in hospitality or telemarketing. Proficiency in MS Office and the ability to maintain a professional business appearance are required.
Full job description
If you are a personable individual with strong phone skills and a great work ethic, join the New Country team! We are seeking a full-time receptionist to work at our dealership. We serve elite clientele and you must always be prepared to provide them with outstanding customer service in all circumstances, and to handle challenging client issues with the diplomacy needed to ensure that they remain loyal customers. You will also develop and maintain good working relationships with colleagues in every other department of our dealership.
At New Country, our people do whatever it takes to find solutions. We’re building a culture that’s genuinely engaged & dedicated to communities we serve. Our dealerships & employees pride themselves on being deeply involved in local communities, charities, nonprofit organization, and consider it a privilege to serve. With deep roots in the cities and towns where our car dealerships are located, we pride ourselves on a family atmosphere and strong customer bonds.
Benefits
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Paid Training
Family owned and operated
Long term job security
Responsibilities
Answering inbound sales and service calls
Operate busy switchboard & communicate efficiently with all customer & internal teams
Collecting payment for both service and parts customers
Greeting customers upon arrival and exit
Maintaining a professional appearance and demeanor at all times
Qualifications
High school diploma or GED
Prior experience in telemarketing and/or hospitality
Exceptional telephone skills, with a high level of comfort, and a professional voice and manner
Computer proficiency, particularly in MS Office Suite (Word and Excel)
Ability to learn new software programs
Professional business appearance and demeanor
Flexibility with regard to scheduling
Automotive Dealership Prior experience with an automotive dealership a plus
Public relations experience, a plus
Cold call experience, a plus
Experience using a customer relationship management (CRM) tool, a plus
Experience running a business switchboard, a plus
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Related keywords
Automotive DealershipCustomer Relationship ManagementCRMMS WordMS ExcelSwitchboardTelemarketingHospitalityPublic RelationsCustomer Service
At New Country, our goal is to accommodate and satisfy every one of your automotive needs. This philosophy has allowed us to grow into one of the largest independent auto groups in the United States. The New Country Motor Group family, which includes the Wide World of Cars and EuroMotorcars Groups, represents some of the most respected auto manufacturers in the world with dealerships and collision repair centers in Connecticut, New York, Maryland, Pennsylvania and Florida.
Our dealerships sell new Audi, BMW, Ferrari, Lexus, Mercedes-Benz, MINI, Porsche, Toyota and Sprinter vehicles as well as Certified, one-owner and pre-owned vehicles of nearly every make. Our factory certified technicians receive ongoing training and are ASE and/or Factory / Manufacturer Certified.
We have dealerships that serve the residents of Albany, Saratoga Springs, Spring Valley, Great Neck, Latham, and Westchester in New York. We also serve Hartford, Greenwich, and Fairfield in Connecticut. Naples, Palm Beach and North Palm Beach in Florida. Bethesda, Chevy Chase, and Germantown in Maryland / Washington, D.C. Devon and Bala Cynwyd / Main Line in Pennsylvania.
Our dealerships enjoy participating in community events and charitable causes. If you are a local charity representative looking to partner with us please contact us directly. We encourage YOU to get involved with us!
Offices: 358 Broadway, Saratoga Springs, New York 12866, US · 181 W Putnam Ave, Greenwich, Connecticut 06830, US · 151 Saw Mill River Rd, Hawthorne, New York 10532, US · 7015 Arlington Rd, Bethesda, Maryland 20814, US · 225 Bala Ave, Bala-Cynwyd, Pennsylvania 19004, US
At New Country, our goal is to accommodate and satisfy every one of your automotive needs. This philosophy has allowed us to grow into one of the largest independent auto groups in the United States. The New Country Motor Group family, which includes the Wide World of Cars and EuroMotorcars Groups, represents some of the most respected auto manufacturers in the world with dealerships and collision repair centers in Connecticut, New York, Maryland, Pennsylvania and Florida.
Our dealerships sell new Audi, BMW, Ferrari, Lexus, Mercedes-Benz, MINI, Porsche, Toyota and Sprinter vehicles as well as Certified, one-owner and pre-owned vehicles of nearly every make. Our factory certified technicians receive ongoing training and are ASE and/or Factory / Manufacturer Certified.
We have dealerships that serve the residents of Albany, Saratoga Springs, Spring Valley, Great Neck, Latham, and Westchester in New York. We also serve Hartford, Greenwich, and Fairfield in Connecticut. Naples, Palm Beach and North Palm Beach in Florida. Bethesda, Chevy Chase, and Germantown in Maryland / Washington, D.C. Devon and Bala Cynwyd / Main Line in Pennsylvania.
Our dealerships enjoy participating in community events and charitable causes. If you are a local charity representative looking to partner with us please contact us directly. We encourage YOU to get involved with us!
Offices: 358 Broadway, Saratoga Springs, New York 12866, US · 181 W Putnam Ave, Greenwich, Connecticut 06830, US · 151 Saw Mill River Rd, Hawthorne, New York 10532, US · 7015 Arlington Rd, Bethesda, Maryland 20814, US · 225 Bala Ave, Bala-Cynwyd, Pennsylvania 19004, US