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$25/hr–$29/hr
Mid level
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$29/hr–$30/hr
Full-time
high school
Posted 2d ago
~40 hrs/week
Responsibilities
Lead the overall administration, compliance, and maintenance of the property to maintain full occupancy. Supervise on-site personnel and partner with social programs to support residents and the community.
Requirements
Requires a high school diploma and 2-5 years of experience in a comparable role, including supervisory and customer service experience. Proficiency in Yardi and Microsoft Office is preferred, and candidates must pass a Tax Credit Certification class.
Full job description
Job DetailsJob Location: Talmadge Senior Apts - San Diego, CA 92115Position Type: Full TimeSalary Range: $29.00 - $30.00 HourlyJob Category: Real EstateNational Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager I is the front line in implementing our vision.
The Community Manager I is responsible for
Leading the overall administration, compliance, and maintenance of the property, while striving to maintain 100% occupancy; Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood; Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community.
The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and and/or temporary resources.
RESPONSIBILITIES
Compliance
Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations. Review and approve all resident notices pertaining to recertification. Maintain property waiting list in accordance with the properties’ Tenant Selection Plan. Ensure applications for housing are processed in accordance with properties’ affordable housing covenants. Process annual re-certifications within established timelines.
Property Operations
Handle marketing and advertising for vacancies in accordance with properties’ Affirmative Fair Housing Marketing Plan. Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease. Conducts monthly site inspections and prepares report for management. Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget. Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy. Ensure work orders are processed in Yardi within established timelines.
Financial
Accurately account for and balance petty cash in accordance with company policies and procedures. Prepare deposits for banking and posts resident payments into Yardi within timelines established by management. Prepare management required month end reports. Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies. Keeps resident ledgers accurate and works diligently with accounting to resolve any errors.
Human Resources
Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions. Maintain positive relationships with CORE internal departments.
Customer Service
Respond to all resident complaints in a timely and professional manner. Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.
Resident Programs
Designs, implements and manages appropriate resident programs and is responsible for their on-going success.
Community Relations
Manage ongoing positive relationships with all City staff and other local representatives and social service providers.
General
Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee’s home. Other duties as requested.
SKILLS
Must have a hard working, positive attitude. Ability to work with and understand persons of all ethnic and family backgrounds. Ability to build and deliver specialized programs appropriate to the residents of the community. Ability to build external relationships while positively promoting the organization. Must be organized and proficient at time management Proficient in English language in verbal and written communications Relate to others beyond giving and receiving instructions Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.
EXPERIENCE
Minimum of a high school education or equivalent. Minimum two to five years working in a position with comparable responsibilities. Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination. Minimum two years working in a customer service environment. Minimum two years Supervisory experience. Financial management. Microsoft Office Products such as Word, Excel, and Outlook. Yardi property management accounting software is preferred.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
5-7 hours of sitting, reading and typing on a daily basis. 1-3 hours of walking on a daily basis. Up to 6 hours of continuous walking for 1-3 continuous days at times of property inspections. Operate computer and office equipment. Occasional lifting of up to 20 pounds. Occasional climbing of stairs.
FLSA
Non-Exempt
Qualifications
Related keywords
Real EstateYardiTax Credit CertificationAffordable HousingTenant Selection PlanFair Housing Marketing PlanAccount ReceivablesProperty OperationsComplianceResident ServicesFinancial ManagementMicrosoft WordMicrosoft ExcelMicrosoft Outlook
National CORE’s mission is to provide award-winning affordable housing paired with best-practice social service programs tailored to help families move toward self-sufficiency and ultimately to home ownership. Over more than two decades, CORE has built and renovated needed housing for tens of thousands of people. Our Hope through Housing Foundation has provided more than two million hours of service that better the lives of our very youngest to our most senior residents. It is that commitment that sets National CORE apart.
With a staff of approximately 400 employees, National CORE serves more than 25,000 family and senior residents in more than 80 affordable housing communities developed in partnership with state and local governments, nonprofits and the business community. With $850 million in assets under management, and projects in California, Texas, Florida and Arkansas, National CORE plans further expansion to support development of healthy communities for low-income families and seniors nationally.
National CORE created the Hope through Housing Foundation in order to provide high-quality services on site within our developments for our residents to improve their lives and their communities. HOPE strives to meet or exceed nationally recognized benchmarks and best practices for its programs.
At CORE, we transform lives and communities. See a list of all our open positions at www.nationalcore.org/about-us/employment/
Offices: 9421 Haven Ave, Rancho Cucamonga, CA 91730, US
National CORE’s mission is to provide award-winning affordable housing paired with best-practice social service programs tailored to help families move toward self-sufficiency and ultimately to home ownership. Over more than two decades, CORE has built and renovated needed housing for tens of thousands of people. Our Hope through Housing Foundation has provided more than two million hours of service that better the lives of our very youngest to our most senior residents. It is that commitment that sets National CORE apart.
With a staff of approximately 400 employees, National CORE serves more than 25,000 family and senior residents in more than 80 affordable housing communities developed in partnership with state and local governments, nonprofits and the business community. With $850 million in assets under management, and projects in California, Texas, Florida and Arkansas, National CORE plans further expansion to support development of healthy communities for low-income families and seniors nationally.
National CORE created the Hope through Housing Foundation in order to provide high-quality services on site within our developments for our residents to improve their lives and their communities. HOPE strives to meet or exceed nationally recognized benchmarks and best practices for its programs.
At CORE, we transform lives and communities. See a list of all our open positions at www.nationalcore.org/about-us/employment/
Offices: 9421 Haven Ave, Rancho Cucamonga, CA 91730, US