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$25k–$32k/yr
Full-time
bachelor degree
Meal Vouchers, Welfare Vouchers, Employee Assistance Program (EAP)
Posted 47d ago
~40 hrs/week
Responsibilities
Manage day-to-day Data Subject Requests (DSRs) and personal data breach activities, including case handling and documentation. Coordinate with internal stakeholders to resolve privacy cases and maintain operational trackers and reports.
Requirements
Requires a degree in Law, Business, Cyber Security, or IT with 0-3+ years of experience in privacy, legal, or operational case management. Fluency in English and Italian and an EU passport are required.
Full job description
Where passion meets opportunity
The best of your adventures is the one you have yet to sail!
Your Purpose
MSC Cruises is strengthening its Privacy Function to support global privacy operations across the Cruise Division, with a particular focus on Data Subject Requests (DSRs), personal data breach management, and core operational privacy activities. We are looking for a Privacy Analyst to support the DSR & Data Breach Unit in the day-to-day management of privacy cases, documentation, reporting, and internal coordination. This role provides an excellent opportunity to develop expertise in privacy, incident management, and global regulatory compliance within an international environment.
Your Impact
Support day-to-day management of Data Subject Requests (DSRs) and personal data breach activities.
Support case handling activities and assist with collecting information required for assessments and investigations.
Manage and update cases in case management and workflow tools.
Ensure privacy records, documentation, and operational trackers are accurate and maintained appropriately.
Support preparation of reports, metrics, and operational documentation.
Coordinate with internal stakeholders to collect required information and support case resolution activities.
Support maintenance and continuous improvement of privacy procedures and internal documentation.
Perform additional privacy-related operational activities where required.
Your Journey so far
We welcome candidates with different backgrounds and levels of experience. The role may suit candidates from two complementary backgrounds: early-career privacy/legal/cyber profiles and operational case-management profiles. Preferred profile may include:
0–3+ years of experience in privacy, legal, compliance, cyber security, customer operations, case management or similar environments.
Recent graduates with a strong interest in privacy and data protection are encouraged to apply.
Degree in Law, Business Administration, Cyber Security, Information Technology or a related field.
Experience in data protection, customer case handling or operational process management is considered an advantage.
Examples of relevant backgrounds include:
Profile A – Privacy / Legal / Cyber track
Law, paralegal, privacy, cyber security or IT background
Interest in data protection, privacy compliance and regulatory topics
Exposure to digital technologies or risk/compliance topics considered beneficial
Profile B – Operations / Case Management track
Customer operations, contact center, administrative or case management background
Experience in handling workflows, tickets, customer requests or operational cases
Strong organizational skills and attention to detail.
Your Essentials
Basic understanding of, or strong interest in, privacy and data protection topics.
Strong analytical and problem-solving skills with attention to detail.
Good communication and interpersonal skills with the ability to work effectively within cross-functional teams.
Ability to manage multiple tasks and priorities in a dynamic environment.
Good organizational and documentation skills.
Proficiency in MS Office applications (Excel, Word, Outlook).
Experience with case management or workflow tools (e.g. ServiceNow) is considered an advantage.
Fluency in English and Italian; additional languages are considered an asset.
Willingness to undertake occasional business travel.
EU Passport.
Our commitment
In line with applicable pay transparency requirements, we are pleased to share the compensation details for this role.
The role is entitled to a gross annual salary between € 25.000 and € 32.000. The position within the salary range and the corresponding job classification level under the applicable CCNL, will be determined based on the candidate’s professional experience, technical competencies, and the level of autonomy and responsibility assigned to the role. The employment relationship will be governed by the CCNL Commercio (National Collective Bargaining Agreement for the Commerce Sector).
The company offers a comprehensive benefits package, including €8 meal vouchers and €3 daily welfare vouchers for each day worked from the office (minimum 5 hours on-site), plus access to our Employee Assistance Program (EAP), offering confidential professional support to employees and their immediate family members to enhance well-being and work-life balance.
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East.
The MSC Cruises fleet consists of 23 modern ships with ten new vessels due to be launched by 2033.
The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 250 destinations and welcoming more than 180 different nationalities on board.
MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.
Offices: Avenue Eugene Pittard, 40, Geneva, Geneva 1206, CH · 6750 N Andrews Ave, Fort Lauderdale, FL 33309, US · Av das Nações Unidas, 14171, Torre Crystal - 4º andar, São Paulo - Brasil, São Paulo 04794-000 , BR · Boulevard International 55f, Anderlecht, Brussels Region 1070, BE · 5 Roundwood Avenue Stockley Park, Uxbridge, Uxbridge UB11 1AF, GB
Headquartered in Geneva, Switzerland, MSC Cruises is the world’s third largest cruise lines and the market leader in Europe, South America, the Middle East and Southern Africa, with a strong and growing presence in North America and the Far East.
The MSC Cruises fleet consists of 23 modern ships with ten new vessels due to be launched by 2033.
The Company operates in more than 100 countries around the world, offering cruises across five continents, calling at more than 250 destinations and welcoming more than 180 different nationalities on board.
MSC Cruises is firmly committed to achieving net zero greenhouse gas emissions for its marine operations by 2050.
Offices: Avenue Eugene Pittard, 40, Geneva, Geneva 1206, CH · 6750 N Andrews Ave, Fort Lauderdale, FL 33309, US · Av das Nações Unidas, 14171, Torre Crystal - 4º andar, São Paulo - Brasil, São Paulo 04794-000 , BR · Boulevard International 55f, Anderlecht, Brussels Region 1070, BE · 5 Roundwood Avenue Stockley Park, Uxbridge, Uxbridge UB11 1AF, GB