Spokane, Washington, United States · Remote Solely
$70k–$95k/yr
Senior
Mountain Pacific was established in Montana, in 1973. Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial fundin…
Skills: Written Communication, Verbal Communication, Organizational Skills, Attention To Detail, Contract Management
Mountain Pacific was established in Montana, in 1973. Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial fundin…
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$70k–$95k/yr
Full-time
bachelor degree
401(k) With Automatic 3% Employer Contribution, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Flex Spending Account
Posted 3d ago
Apply by Sep 23
~40 hrs/week
Remote in Washington, District of Columbia, United States
Responsibilities
Acts as the primary point of contact for clients to manage organizational communication, contracts, and dispute resolution. Responsible for meeting internal and external metrics while ensuring high customer satisfaction through clear expectation setting.
Requirements
Requires a minimum of 7 years of experience and a bachelor's degree is preferred. Candidates must be able to travel between 15-60% and reside in Washington.
Full job description
Mountain Pacific was established in Montana, in 1973. Mountain Pacific is a nonprofit organization that partners within our communities to provide solutions for better health. Through federal, state and commercial funding and partnerships, we bring national public health priorities to the local, state or regional level, leveraging our dynamic staff members’ wide range of expertise to advance better health and health care services. If you are passionate about improving health outcomes and have the skills and experience to contribute, we are committed to making your unique situation fit into our culture.
We have an opening for a Quality Improvement Advisor (QIA) II- Remote (Must reside in Washington)
The full-time remote QIA II must reside in Washington and will be the client’s primary point of contact within Mountain Pacific for all activities including organizational communication, contract management, marketing of additional services and/or products, and dispute resolution. As such this position is responsible for establishing and communicating clear expectations on the roles and responsibilities to the client of the services Mountain Pacific will provide; ensures client expectations are met with a high degree of customer satisfaction. This position is responsible for meeting internal and external metrics associated with assigned contracts.
At Mountain Pacific we offer a robust benefits package!
401(k) with an automatic 3% employer contribution
Medical, Dental, Vision, Life, Flex Spending Account, Dependent Care Flex, and Health Saving Account
Paid Vacation, Sick, Holiday, Short-Term Disability and Long-Term Disability Leave
And much more!
The QIA II is a full-time remote position in Washington. The successful candidate would have excellent written and verbal communication, organizational skills, and attention to detail. A minimum of 7 years of experience with a bachelor's degree preferred. This position requires travel up to 15-60%. The target compensation for this position is $70,000 - $95,000 a year.
The first review of candidates will be on July 1st, 2026, and continually reviewed every 5 days after. You may apply electronically or by emailing your letter of interest to [email protected]. Learn more about the company by visiting our website at www.mpqhf.org
Mountain Pacific is an equal opportunity employer and utilizes Simpliverified. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, national origin, marital status, disability, veteran status, sexual orientation, or any other characteristic protected by law. We are committed to providing a safe, productive, and professional work environment that promotes the dignity and well-being of every employee.
Related keywords
Quality ImprovementPublic HealthContract ManagementCustomer SatisfactionHealthcare ServicesNonprofitClient RelationsRemote Work
Partnering within our communities to provide solutions for better health
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1973
Headquarters
Helena, Montana
LinkedIn followers
2,115
Mountain Pacific is a well established, nonprofit organization that connects specialized services, education, training and support to health care systems and communities that seek innovative solutions for optimized health care outcomes. We work alongside our many partners to lend expertise, evidence-based best practices, data analysis and more to build collaborative relationships and networks to achieve common health care goals. We support and empower patients and their families to be informed health care consumers and active members of their health care team, so they understand how to manage their own health and get the right care at the right time.
Offices: 50 W 14th St, Suite 5, Helena, Montana 59601, US
HospitalHealth CareMedical DeviceNon ProfitElectronic Health Record (EHR)
Partnering within our communities to provide solutions for better health
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
1973
Headquarters
Helena, Montana
LinkedIn followers
2,115
Mountain Pacific is a well established, nonprofit organization that connects specialized services, education, training and support to health care systems and communities that seek innovative solutions for optimized health care outcomes. We work alongside our many partners to lend expertise, evidence-based best practices, data analysis and more to build collaborative relationships and networks to achieve common health care goals. We support and empower patients and their families to be informed health care consumers and active members of their health care team, so they understand how to manage their own health and get the right care at the right time.
Offices: 50 W 14th St, Suite 5, Helena, Montana 59601, US
HospitalHealth CareMedical DeviceNon ProfitElectronic Health Record (EHR)