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Mobile Climate Control logoMobile Climate Control

Technical Support

West Manchester Township, Pennsylvania, United States · On-site

Mid level$100K raised

Edited by: Kevin Miller Date: 6/27/2016 Role purpose: Provide technical support to external customers and internal departments Role manager: Customer Support Manager / Technical Support Supervisor Role prime main process…

Skills: Technical Troubleshooting, Equipment Identification, Reading Technical Drawings, Electrical Schematics, MS Office

Mobile Climate Control logoMobile Climate Control

Human Resources Specialist

West Manchester Township, Pennsylvania, United States · On-site

Mid level$100K raised

Maintained / Edited by Julie Mattiko HR Manager Approved by HR Manager Date 4/6/26 Revision Employee Name Job Title HR Specialist Department Human Resources Reports To HR Manager Mission/Goals Supporting HR in Onboarding…

Skills: Payroll Processing, Employee Relations, Benefit Administration, Labor Law Compliance, Performance Management

Mobile Climate Control logo

Technical Support

Mobile Climate Control

West Manchester Township, Pennsylvania, United States • On-site

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Mid level

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  • Full-time
  • associate degree, professional certificate
  • Posted 19d ago
  • ~40 hrs/week

Responsibilities

Provide technical troubleshooting and support for air conditioning equipment to external customers and internal departments. Assist with parts identification, warranty claim evaluations, and field service representatives.

Requirements

Requires a 2-year technical degree in refrigeration or equivalent experience and proficiency in reading electrical schematics. 608 Type II and 609 refrigerant certifications are preferred.

Full job description

Edited by:

Kevin Miller

Date:

6/27/2016


 

Role purpose:

Provide technical support to external customers and internal departments

Role manager:

Customer Support Manager / Technical Support Supervisor

Role prime 

main process:

AMS- After Market Support

Other related processes:


Each employee's individual basic responsibilities (QDHELP responsibility), authority and the process-related responsibilities are described in The MCC Way. 

Assignment – Tasks/Responsibilities


  • Provide technical troubleshooting related to MCC supplied air conditioning equipment and related components.

  • Identify replacement service parts for Customers.

  • Provide technical literature to Customers both external as well as internal.
  • Assist internal Customer Support Representatives with equipment identification and specific parts request.
  • Assist Warranty Administrator with evaluation of proper procedures related to submitted claims.
  • Assist MCC Field Service Representatives as necessary.
  • Complete additional tasks and responsibilities as required.

Mandate/Authorities


  • Provide technical documentation and troubleshooting assistance to Customers in a manner consistent with company policies and values.

 

Competence requirements 

  • 2 year technical degree in refrigeration or equivalent experience
  • Ability to read and understand technical drawings and electrical schematics/diagrams.
  • Proficient with MS Office programs
  • Experience with MRP databases
  • Strong communication skills
  • 608 (Type II) and 609 Refrigerant Certifications preferred



Mon-Fri 8:00am-5:00PM

Related keywords

Air ConditioningRefrigerationTechnical SupportTroubleshootingElectrical SchematicsMRP608 Refrigerant Certification609 Refrigerant CertificationAfter Market SupportTechnical Documentation

About Mobile Climate Control

LinkedInVisit site
Industry
Industrial Machinery Manufacturing
Company size
501-1,000 employees
Founded
1975
Headquarters
Vaughan, Ontario
LinkedIn followers
6,864
Total funding
$100K

★★★ EXCELLENT PERFORMANCE WHEREVER WE GO ★★★ Mobile Climate Control specializes in custom engineered HVAC systems. Our climate control systems can be found worldwide in all types of commercial vehicles from buses and off-road machines to utility and defense vehicles. We supply custom designed solutions from single system components to complete climate systems. With our exceptionally strong engineering staff with many years of experience, we create and supply optimal solutions for the best climate comfort. MCC is happy and proud to deliver HVAC products and solutions for a majority of all regional and global commercial vehicle manufacturers within the Off-Road and Utility market segments. If you're interested and want to learn more about our products and services please call us at ☎ 1-800-673-2431 or email us at ✉ [email protected]

Offices: 7540 Jane St., Vaughan, Ontario L4K 0A6, CA · Kungsgatan 57, Trollhättan, Vastra Gotaland County 461 34, SE · Sikvägen 9, Norrtälje, Stockholm County 761 41, SE · 17103, State Road 4 East, Goshen, Indiana 46528, US · Ul. Szwedzka 1, Olawa, Oława 55-200, PL

HVACSYSTEMSHVACand busHVACsystemManufacturing
View all jobs at Mobile Climate Control

About Mobile Climate Control

LinkedInVisit site
Industry
Industrial Machinery Manufacturing
Company size
501-1,000 employees
Founded
1975
Headquarters
Vaughan, Ontario
LinkedIn followers
6,864
Total funding
$100K

★★★ EXCELLENT PERFORMANCE WHEREVER WE GO ★★★ Mobile Climate Control specializes in custom engineered HVAC systems. Our climate control systems can be found worldwide in all types of commercial vehicles from buses and off-road machines to utility and defense vehicles. We supply custom designed solutions from single system components to complete climate systems. With our exceptionally strong engineering staff with many years of experience, we create and supply optimal solutions for the best climate comfort. MCC is happy and proud to deliver HVAC products and solutions for a majority of all regional and global commercial vehicle manufacturers within the Off-Road and Utility market segments. If you're interested and want to learn more about our products and services please call us at ☎ 1-800-673-2431 or email us at ✉ [email protected]

Offices: 7540 Jane St., Vaughan, Ontario L4K 0A6, CA · Kungsgatan 57, Trollhättan, Vastra Gotaland County 461 34, SE · Sikvägen 9, Norrtälje, Stockholm County 761 41, SE · 17103, State Road 4 East, Goshen, Indiana 46528, US · Ul. Szwedzka 1, Olawa, Oława 55-200, PL

HVACSYSTEMSHVACand busHVACsystemManufacturing
View all jobs at Mobile Climate Control

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