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Jobs at Miller Creek Lawn & Landscape (Now Hiring) — 5 open

Miller Creek Lawn & Landscape logoMiller Creek Lawn & Landscape

Director of Operations

Duluth, Minnesota, United States · On-site

Senior

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance The Director of Operations is responsible for overseeing all operational divisions of Miller Creek, including Maintenance, Enh…

Skills: Operational Leadership, Multi-division Management, Financial Acumen, Process Improvement, Capacity Planning

Miller Creek Lawn & Landscape logoMiller Creek Lawn & Landscape

Director of Finance

Duluth, Minnesota, United States · Hybrid

$90k–$110k/yr

Senior

Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Director of Finance/Financial Controller The Director of Finance / Financial Controller is responsible for leading and managin…

Skills: Financial Leadership, Strategic Planning, Cash Flow Management, Financial Reporting, Budgeting

Miller Creek Lawn & Landscape logoMiller Creek Lawn & Landscape

Director of Sales

Duluth, Minnesota, United States · On-site

Senior

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance The Director of Sales is responsible for leading, developing, and overseeing the entire sales & design depa…

Skills: Sales Leadership, Team Management, Landscape Design, Estimating, Project Profitability

Miller Creek Lawn & Landscape logoMiller Creek Lawn & Landscape

Office Manager

Duluth, Minnesota, United States · On-site

$48k–$60k/yr

Mid level

The Office Manager oversees day-to-day office operations, ensures smooth business workflows, and manages client accounts to maintain satisfaction and business growth. This role combines administrative expertise with stro…

Skills: Office Management, Human Resources, Accounts Receivable, Accounts Payable, Payroll Administration

Miller Creek Lawn & Landscape logoMiller Creek Lawn & Landscape

General Manager

Duluth, Minnesota, United States · On-site

$100k–$120k/yr

Senior+

The General Manager is responsible for the overall leadership, performance, and operational direction of Miller Creek Lawn & Landscape. This role oversees the Director of Operations, Director of Sales, and Director of Fi…

Skills: Executive Leadership, P&L Management, Strategic Planning, Operational Efficiency, Financial Acumen

Miller Creek Lawn & Landscape logo

Director of Operations

Miller Creek Lawn & Landscape

Duluth, Minnesota, United States • On-site

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Senior

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  • Full-time
  • 401(k), 401(k) Matching, Performance Bonus, Dental Insurance, Health Insurance, Referral Program
  • Posted 25d ago
  • ~40 hrs/week

Responsibilities

The Director of Operations oversees all operational divisions including maintenance, design-build, and fleet to ensure maximum company capacity and profitability. This role focuses on executive leadership, developing management teams, and aligning production with company standards and safety requirements.

Requirements

Requires over 7 years of operational leadership in landscape, construction, or snow industries, with at least 5 years managing multiple divisions. Candidates must possess a valid Driver's License and be able to obtain a MN DOT Medical Card.

Full job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Dental insurance
  • Health insurance

The Director of Operations is responsible for overseeing all operational divisions of Miller Creek, including Maintenance, Enhancements, Design Build, Snow Removal, and Fleet. This role provides executive-level leadership to Operations Managers, Fleet Managers, Mechanics, and Foremen, ensuring operational excellence, strong leadership development, accountability, and maximum company capacity.


The Director of Operations ensures all divisions are aligned with company standards, safety requirements, production goals, profitability targets, and growth objectives. This position is responsible for building and maintaining high-performing leadership teams, driving internal advancement, and ensuring the company consistently operates at its highest capacity.


This role is strategic, performance-driven, and people-focused.

Qualifications:
  • 7+ years of experience in landscape, construction, snow, or related operational leadership
  • 5+ years of multi-division management experience
  • Proven experience leading leaders (managing managers)
  • Strong financial and operational acumen
  • Demonstrated ability to build systems, improve processes, and scale operations
  • Exceptional leadership, communication, and accountability skills
  • Strong understanding of fleet, production scheduling, labor efficiency, and capacity planning
  • Experience hiring and developing management-level employees

Responsibilities include: (These duties are not limited to the below and may include any area where Miller Creek needs leadership and support.)

Executive Operational Leadership

  • Oversee all Operations Managers and Fleet Managers.
  • Ensure all divisions are operating efficiently, profitably, and in alignment with company goals.
  • Establish and enforce operational standards across all departments.
  • Maintain visibility across field operations, fleet, scheduling, and performance metrics.
  • Identify bottlenecks and implement systems to improve workflow and efficiency.
  • Ensure the company is operating at its highest production capacity year-round.
  • Ensure alignment between Sales, Design, Estimating, and Production teams.


Leadership Development & Accountability
Conduct monthly 1-on-1 meetings with:
  • Operations Managers
  • Fleet Manager
  • All Foremen
  • Ensure Operations Managers conduct monthly 1-on-1 meetings with their direct crew members.
  • Monitor & establish clear performance metrics and accountability standards for managers and foremen.
  • Ensure clarity on leadership pipelines within each division.
  • Maintain minimum internal advancement rates.
  • Identify high-potential employees and create development plans.
  • Hold leadership & operations team members accountable to safety, culture, productivity, and profitability standards.


Hiring, Onboarding & Workforce Management

  • Hire, onboard, train, and terminate:
    • Operations Managers
    • Fleet Manager
    • Mechanics - Not responsible for training
    • Foremen - Not responsible for training
  • Work closely with HR & operations/fleet managers to forecast staffing needs based on workload and seasonal demands.
  • Ensure proper onboarding systems are followed for all hires.
  • Maintain quarterly performance review processes for leadership roles.
  • Make termination decisions when performance or culture standards are not met.


Capacity Planning & Operational Efficiency

  • Analyze workload forecasts, backlog, labor availability, and fleet readiness.
  • Ensure divisions are properly staffed and equipped to meet seasonal demands.
  • Monitor production rates and labor efficiency.
  • Reduce downtime through proactive planning.
  • Work closely with Fleet Manager to ensure equipment supports operational capacity.
  • Implement systems that increase productivity without sacrificing quality.


Financial Oversight & Profitability

  • Oversee divisional labor budgets, equipment budgets, and operational expenses.
  • Monitor labor efficiency, overtime trends, and margin performance.
  • Work with Operations Managers to improve cost control.
  • Identify opportunities for improved utilization of equipment and labor.


Quality, Safety & Compliance

  • Ensure all divisions operate within company safety standards and DOT/OSHA compliance.
  • Support consistent quality control processes across departments.
  • Conduct periodic field audits and leadership ride-alongs.
  • Maintain accountability for safety, culture, and operational professionalism.


Cross-Department Alignment

  • Align Maintenance, Enhancements, Design Build, Snow, and Fleet operations.
  • Improve communication between divisions.
  • Ensure seamless transition between sales, operations, and fleet.
  • Support company-wide strategic initiatives.


Job Type:
  • Full-time 40+ hour/week

Salary:
  • $85,000/yr

Incentives:
  • Eligible for incentives outside of salary, totaling up to 10% of the base salary. Metrics will be based on:
    • 25% payout once 50% gross margin is achieved
    • 25% payout once 80% capacity is achieved
    • 25% payout once
    • 25% payout once 90% billable field hours from total working hours is achieved


Benefits:
  • Health & Dental Insurance ( Must qualify under full time status)
  • Referral program- $500 Bonus + $1 over ride for 12 months.
  • OT Pay: 1 & ½ time pay after 40 hours/week
  • Paid Training
  • Minnesota Sick & Safe time: 1hr for every 30 hours worked.
  • 401k/Company Matching: Make direct paycheck contributions to a Retirement account. Receive Employer matches up to 4%.
  • Safety Boot Reimbursement
  • 2 weeks of vacation

Schedule:
  • Monday to Friday

License/Certification:
  • Driver's License (Required)
  • MN DOT Medical Card (Required after hired)

Related keywords

LandscapeConstructionSnow RemovalFleet ManagementDOT ComplianceOSHA ComplianceGross MarginLabor BudgetsProduction RatesField AuditsCapacity PlanningOperational ExcellenceLeadership PipelineMN DOT Medical CardDriver's License

About Miller Creek Lawn & Landscape

LinkedInVisit site

Live in the Yard You Love™️

Industry
Landscaping Services
Company size
11-50 employees
Founded
1987
Headquarters
Hermantown, Minnesota
LinkedIn followers
193

Challenging industry norms to redefine excellence in outdoor design and execution, we stand out as the trusted choice, elevating outdoor spaces with confidence, organization and unmatched satisfaction.

Offices: 5350 Miller Trunk Hwy, Ste E, Hermantown, Minnesota 55811, US

LandscapeLawn CareHardscapingInstallationCommercial Snow RemovalLandscape DesignCommercial Property MaintenanceDesignLandscapingCommercial Landscaping
View all jobs at Miller Creek Lawn & Landscape

About Miller Creek Lawn & Landscape

LinkedInVisit site

Live in the Yard You Love™️

Industry
Landscaping Services
Company size
11-50 employees
Founded
1987
Headquarters
Hermantown, Minnesota
LinkedIn followers
193

Challenging industry norms to redefine excellence in outdoor design and execution, we stand out as the trusted choice, elevating outdoor spaces with confidence, organization and unmatched satisfaction.

Offices: 5350 Miller Trunk Hwy, Ste E, Hermantown, Minnesota 55811, US

LandscapeLawn CareHardscapingInstallationCommercial Snow RemovalLandscape DesignCommercial Property MaintenanceDesignLandscapingCommercial Landscaping
View all jobs at Miller Creek Lawn & Landscape

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