Provincetown, Massachusetts, United States · On-site
$27/hr–$30/hr
Seasonal | Full-Time | In-Person Mayflower Trolley & Excursions is seeking a motivated, organized, and personable individual to join our seasonal team as a Seasonal Operations Coordinator. This is a unique and dynamic po…
Skills: Communication, Multitasking, Customer Service, Booking Platforms, Problem Solving
Provincetown, Massachusetts, United States • On-site
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The coordinator serves as the primary point person in Provincetown, managing tour sales and coordinating a team of drivers and narrators. They are also responsible for monitoring tour locations and handling operational emergencies during the summer season.
Candidates must have customer service experience and be comfortable using technology and booking platforms like Peek and Viator. Flexibility to work weekends and holidays is required, along with the ability to pass a drug screen.
Seasonal | Full-Time | In-Person Mayflower Trolley & Excursions is seeking a motivated, organized, and personable individual to join our seasonal team as a Seasonal Operations Coordinator. This is a unique and dynamic position ideal for someone who loves interacting with people, enjoys the buzz of a seasonal tourism business, and thrives in a hands-on operational environment.
Key Responsibilities: In advance of the summer season, which begins Memorial Day weekend, you will learn all our trolley & excursion tours and offerings and will be trained on our booking/ticketing platforms, and our customer services and daily procedures and in season operations.
Once the summer season has begun, the Seasonal Operations Coordinator will serve as our point person in Provincetown for Mayflower Trolley & Excursions. In this role, you will primarily be stationed at the Provincetown Inn, where we provide direct sales of our tours and offerings, while assisting, as needed, with concierge for guests and visitors. In this role, your time will be split between coordinating and managing, as needed, a small team of tour drivers and narrators who provide our Mayflower trolley and excursions and oversee our sales efforts, including using our booking platforms (Peek & Viator), and communicating with customers.
In addition, the position is responsible for ensuring all tour locations, principally in front of Town Hall, are regularly checked on, and will need to be on-call during work hours for emergencies (vehicle issues, weather, etc.)
While at the end of the season, this position will assist in year-end close-out, including sales reports, event reviews and assistance in storing equipment.
Drug Screen required for employment.
We are a multi-disciplined transportation provider – servicing all of Southeastern Massachusetts
Mercedes Cab Company is a multi-disciplined transportation provider – servicing all of Cape Cod and the South Coast of Massachusetts. With more than 80 employees we offer: On Demand Service, Special Event Bus Excursions, and Non-Emergency Medical Transportation. Our services are provided under the banners of: Cape Cab, The Funk Bus, and Mayflower Trolley, and Pilgrim Transit.
Offices: 352 ROUTE 6, Unit 3-12, BX 591, North Truro, Massachusetts 02652, US
View all jobs at Mercedes Cab CompanyWe are a multi-disciplined transportation provider – servicing all of Southeastern Massachusetts
Mercedes Cab Company is a multi-disciplined transportation provider – servicing all of Cape Cod and the South Coast of Massachusetts. With more than 80 employees we offer: On Demand Service, Special Event Bus Excursions, and Non-Emergency Medical Transportation. Our services are provided under the banners of: Cape Cab, The Funk Bus, and Mayflower Trolley, and Pilgrim Transit.
Offices: 352 ROUTE 6, Unit 3-12, BX 591, North Truro, Massachusetts 02652, US
View all jobs at Mercedes Cab Company