Benefits: Bonus based on performance About the Role As a Center Director at Mathnasium, you’ll be the primary connection between our families and the center. Your focus will be on growing enrollment, maximizing retention…
Skills: Sales, Enrollment growth, Relationship management, Customer service, Communication
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Skills: Math instruction, Leadership, Coaching, Student assessment, Communication
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Schuylkill Township, Pennsylvania, United States · On-site
$16/hr–$20/hr
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Schuylkill Township, Pennsylvania, United States · On-site
$16/hr–$20/hr
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$25/hr–$27/hr
Part-time
Performance-based bonus, 401k, Health benefits
Posted 1d ago
~40 hrs/week
Responsibilities
The Center Director is responsible for driving enrollment growth and maximizing student retention through effective parent consultations and relationship management. They also oversee daily center operations, including community outreach and maintaining professional communication with families.
Requirements
Candidates should have proven success in sales, customer service, or relationship management roles. Strong interpersonal skills, organizational abilities, and proficiency with CRM tools are required to manage multiple family accounts effectively.
Full job description
Benefits:
Bonus based on performance
About the Role
As a Center Director at Mathnasium, you’ll be the primary connection between our families and the center. Your focus will be on growing enrollment, maximizing retention, and strengthening parent relationships by combining consultative sales skills with genuine care for student success. This role is ideal for someone who thrives on achieving measurable results, enjoys relationship-building, and wants to make a difference in families’ lives through education.
Key Responsibilities
Sales & Enrollment Growth
• Follow up on new leads quickly and consistently, converting inquiries into scheduled assessments and enrollments.
• Conduct compelling parent consultations that clearly communicate the value of Mathnasium.
• Meet and exceed monthly enrollment targets by effectively handling objections and closing sales.
• Proactively upsell longer-term enrollments and additional programs (summer sessions, test prep, camps).
Relationship Management & Retention
• Act as the primary point of contact for parents, ensuring they feel heard, valued, and supported.
• Regularly check in with families on progress and satisfaction, addressing concerns before they become cancellations.
• Strengthen retention by showcasing student growth and celebrating milestones.
• Guide parents through renewal conversations well in advance of expiration dates.
Communication & Marketing Support
• Maintain timely, professional communication with parents via phone, email, and in-person meetings.
• Partner with the Center Director and instructional team to highlight learning plan progress during parent updates.
• Assist with community outreach events, referral campaigns, and promotional efforts that generate leads.
Skills & Qualifications
• Proven success in a sales, customer service, or relationship management role (education, retail, or service industry preferred).
• Strong interpersonal and communication skills, with the ability to listen actively and build trust.
• Goal-oriented and motivated by hitting targets while maintaining a customer-first approach.
• Organized and able to manage multiple families and follow-ups at once.
• Comfortable using CRM or lead tracking tools, as well as standard email and scheduling platforms.
Mathnasium is a learning center where students go after school to boost their math skills.
We are highly specialized; we only teach math. Our program is for students in K2 through 8th grade. Like at a gym or health club, members pay a low monthly fee and can drop–in anytime.
Our goal is to significantly increase your child's math skills, understanding of math concepts, and overall school performance, while building confidence and forging a positive attitude toward the subject.
Mathnasium is a learning center where students go after school to boost their math skills.
We are highly specialized; we only teach math. Our program is for students in K2 through 8th grade. Like at a gym or health club, members pay a low monthly fee and can drop–in anytime.
Our goal is to significantly increase your child's math skills, understanding of math concepts, and overall school performance, while building confidence and forging a positive attitude toward the subject.