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Full-time
Health Insurance, Vision Insurance, Dental Insurance, Life Insurance, 401k
Posted 23d ago
~40 hrs/week
Responsibilities
Acts as the primary liaison between patients and the clinical team by managing phone calls and scheduling appointments. Responsible for verifying insurance eligibility, collecting co-pays, and educating patients on financial options.
Requirements
Requires previous dental office experience and bilingual proficiency in Spanish. Proficiency with computers and experience with Open Dental software is preferred.
Full job description
Bilingual Patient Coordinator
Lumio Dental - Apply today, and we’ll light the way!
Patient connection starts with the initial phone call. The role of a Patient Coordinator is to use exceptional interpersonal skills and be the liaison between the back-office team and the patient. To be successful you must partner with the providers and educate patients on their financial options so that they can achieve optimal oral health.
Our Ideal Patient Coordinator
YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional customer service skills. Our ideal Patient Coordinator must be organized, have strong phone etiquette, communication skills, and must be proficient with a computer. Those that are successful in the role are patient, understanding and excited to greet each patient with a smile!
Hours: Tues-Thurs 7:45 am - 4pm. Occasional Monday or Friday for phone coverage.
Job Specific Expectations:
Handles incoming phone calls and schedules patients
Verifies all insurance eligibility, receives all insurance co-pay payments, and updates patient accounts.
Works directly with Dentist and Hygienist in coordinating desired schedule to fit patients needs
Maintains patient care database by entering new information as it becomes available
Schedule and confirm patient appointments
Directs arriving patients to waiting areas, and updates frequently on expected waiting times
Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases
Preferred experience/ Requirement(s):
Open Dental experience preferred
Dental experience required
Bilingual - Spanish required
Office hours: Mon/Wed 9am to 5pm, Tues/Thurs 7:30am-3:30pm. (expanding hours to Fridays in the Summer 2025)
Competitive Salary & More
Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE!
Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!
Related keywords
Dental OfficePatient CoordinationInsurance EligibilityCo-pay CollectionOpen DentalPatient Care DatabaseBilingualSpanishHealthcare AdministrationPatient Scheduling
We're a dental partnership organization dedicated to preserving the integrity of private practice. Our philosophy is placing patients over profits, and providing the communities we serve with exceptional, affordable and convenient dental care. Our teammates come together to create a supportive culture that celebrates our diversity and shared passion for oral health. We currently serve patients in Oklahoma, Arkansas, Kansas, Missouri, Nebraska and Texas. Looking for a dental home that values you, your time, and your future? We're happy you found us!
Offices: 400 Riverwalk Terrace, Ste 250, Jenks, Oklahoma 74037, US · 6634 S Memorial Dr, Tulsa, Oklahoma 74133, US · 4955 S Peoria Ave, Tulsa, Oklahoma 74105, US · 530 Plaza Ct, Sand Springs, Oklahoma 74063, US · 101 S Adair St, Pryor, Oklahoma 74361, US
We're a dental partnership organization dedicated to preserving the integrity of private practice. Our philosophy is placing patients over profits, and providing the communities we serve with exceptional, affordable and convenient dental care. Our teammates come together to create a supportive culture that celebrates our diversity and shared passion for oral health. We currently serve patients in Oklahoma, Arkansas, Kansas, Missouri, Nebraska and Texas. Looking for a dental home that values you, your time, and your future? We're happy you found us!
Offices: 400 Riverwalk Terrace, Ste 250, Jenks, Oklahoma 74037, US · 6634 S Memorial Dr, Tulsa, Oklahoma 74133, US · 4955 S Peoria Ave, Tulsa, Oklahoma 74105, US · 530 Plaza Ct, Sand Springs, Oklahoma 74063, US · 101 S Adair St, Pryor, Oklahoma 74361, US