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Ludwick Eye Center logoLudwick Eye Center

Medical Receptionist

Chambersburg, Pennsylvania, United States · On-site

Mid level

Description Join Our Dynamic Medical Team as a Medical Group Front Desk Representative! Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established …

Skills: Patient Scheduling, Insurance Verification, Medical Terminology, Data Entry, Customer Service

Ludwick Eye Center logo

Medical Receptionist

Ludwick Eye Center

Chambersburg, Pennsylvania, United States • On-site

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Mid level

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  • Full-time
  • high school
  • 401(k) With Matching, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Life Insurance
  • Posted 21d ago
  • ~40 hrs/week

Responsibilities

Act as the first point of contact for patients by managing check-ins, scheduling appointments, and handling communications. Ensure financial accuracy by collecting co-pays and verifying insurance eligibility.

Requirements

Requires a high school diploma and proven experience in a medical administrative role. Candidates must possess strong computer skills and the ability to thrive in a fast-paced environment.

Full job description

Description

Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!

Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group. We are seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience

Your Impact:

  • Be the Patient's First Point of Contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
  • Masterful Scheduling & Coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
  • Expert Communication & Organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
  • Financial Accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
  • Problem Solving & Patient Advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
  • Team Collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.

What You'll Bring/Requirements:

  • Reliability, a positive attitude, and excellent teamwork skills.
  • Strong communication and interpersonal abilities.
  • Proficiency in data entry and computer skills.
  • Ability to thrive in a fast-paced environment.
  • Exceptional customer service skills.
  • Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
  • Must hold a high school diploma or equivalent.

Bonus Points:

  • Prior experience in ophthalmology.
  • Familiarity with Electronic Medical Records (EMR).

Hours: Vary

Perks & Benefits:

  • Competitive 401(k) with matching.
  • Comprehensive health, dental, and vision insurance.
  • Disability and life insurance.
  • Flexible spending account.
  • Generous paid time off.

Important Details:

  • Must be able to travel to multiple locations (if applicable).
  • Availability for evenings and weekend rotations (if applicable- varies by practice).
  • Ability to handle a high-volume practice.
  • This position is in person.

We thrive on: Care for our patients and team, effective Collaboration, and a commitment to Elevate our standards.

Refocus is an equal opportunity employer and we value diversity.

Related keywords

OphthalmologyEMRMedical ReceptionistPatient CareCo-paysInsurance EligibilityMedical AdministrationFront DeskHealthcare

About Ludwick Eye Center

LinkedInVisit site

Where compassion meets excellence in eye care.

Industry
Medical Practices
Company size
51-200 employees
Founded
1997
Headquarters
Chambersburg, Pennsylvania
LinkedIn followers
139

Our ophthalmologists and optometrists specialize in a range of general and surgical procedures for your eyes. We are dedicated to offering our patients the highest quality care and most advanced surgical techniques in our comforting, state-of-the-art environment. Our skills and experience, along with our promise to be honest and truthful in all aspects of our work, is the basis of quality care at Ludwick Eye Center.

Offices: 825 5th Ave, #102, Chambersburg, Pennsylvania 17201, US · 2105 East Main Street, Waynesboro, Pennsylvania 17268, US · 1150 Professional Ct, Suite B, Hagerstown, Maryland 21740, US

CataractGlaucomaDry EyeLASIKDiabetic RetinopathyMacular Degenerationand Oculoplastic
View all jobs at Ludwick Eye Center

About Ludwick Eye Center

LinkedInVisit site

Where compassion meets excellence in eye care.

Industry
Medical Practices
Company size
51-200 employees
Founded
1997
Headquarters
Chambersburg, Pennsylvania
LinkedIn followers
139

Our ophthalmologists and optometrists specialize in a range of general and surgical procedures for your eyes. We are dedicated to offering our patients the highest quality care and most advanced surgical techniques in our comforting, state-of-the-art environment. Our skills and experience, along with our promise to be honest and truthful in all aspects of our work, is the basis of quality care at Ludwick Eye Center.

Offices: 825 5th Ave, #102, Chambersburg, Pennsylvania 17201, US · 2105 East Main Street, Waynesboro, Pennsylvania 17268, US · 1150 Professional Ct, Suite B, Hagerstown, Maryland 21740, US

CataractGlaucomaDry EyeLASIKDiabetic RetinopathyMacular Degenerationand Oculoplastic
View all jobs at Ludwick Eye Center

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