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Other
high school
Medical Insurance, Dental Insurance, Vision Insurance, Wellness Resources, 401(k) Retirement Plans, Employee Stock Purchase Program
Posted 12d ago
Apply by Jun 11
~40 hrs/week
Responsibilities
Lead floor operations across bowling, arcade, food, and beverage sections to ensure high guest satisfaction. Coach hourly team members on service standards and manage daily operational tasks including cash handling and facility readiness.
Requirements
Requires 1 to 2 years of experience in hospitality, retail, or a guest-facing environment. A high school diploma and flexible availability for nights, weekends, and holidays are mandatory.
Full job description
Who We Are
Why Lucky Strike? We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse Company with 14,000 Associates and nearly $1.4 billion in annual revenue. Hospitality is our core and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant.
Overview
The Role As a Supervisor at Lucky Strike Entertainment, you will lead the floor on every shift, support your team across bowling, arcade, food and beverage, bar, and events, and deliver the kind of guest experience that makes people want to come back.
What You'll Do
Own the floor on every shift, keeping service flowing, guests happy, and the team moving across bowling, arcade, food and beverage, bar, and events
Step into any position as needed to maintain speed, service standards, and guest satisfaction throughout the shift
Coach and develop hourly team members on service standards, safety practices, and company expectations
Drive sales through guest engagement, upselling, and supporting events and in-center promotional programs
Maintain facility readiness, lane conditions, arcade functionality, and smooth FOH and BOH operations throughout each shift
Assist with cash handling, inventory counts, and labor tracking to build foundational operational and financial skills
What You'll Bring
1 to 2 years of experience in hospitality, food and beverage, retail, or a guest-facing environment
A natural ability to motivate and coach a team in a fast-paced, high-energy setting
Strong communication skills and the confidence to resolve guest concerns professionally
A floor-first work style; you lead by being present and doing the work alongside your team
Basic financial awareness including labor, sales goals, and cost control
Ability to stand and walk for extended periods and occasionally lift 25 to 50 pounds
High school diploma or equivalent required
Flexible availability including nights, weekends, and holidays
What You'll Get Our people are the reason guests keep coming back. Here is what we offer our Management team:
Medical, Dental, and Vision plans to select from based on your needs
Wellness resources to help you along your wellness journey
401(k) Retirement Plans
Employee Stock Purchase Program
Employee Assistance Program (EAP)
Vacation and Holidays
Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!
#LI-DNP
Benefits
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: Lucky Strike Entertainment Benefits
The pay rate for this position is $22 / HR.
Related keywords
HospitalityFood and BeverageRetailGuest EngagementFacility ManagementFOH OperationsBOH OperationsCost ControlSales GoalsService Standards
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.