Description
Lexington Sporting Club is seeking a motivated and detail-oriented Retail & Merchandise Intern to support the club’s merchandise operations and fan experience initiatives. This role offers hands-on experience in sports retail, merchandising, inventory support, customer engagement, and matchday retail operations within a professional sports environment.
Working closely with the club’s retail and operations team, the intern will assist with team store support, merchandise organization, customer service, inventory tasks, and special retail events throughout the season.
Internship Term: Academic Year (August 2026 - May 2027)
What You’ll Do
- Welcome customers and help create a positive team store experience
- Assist fans with merchandise selections, sizing, and product recommendations
- Answer questions regarding merchandise, promotions, and club offerings
- Support sales transactions, including cash and credit card processing
- Assist with upselling and promotional initiatives to support merchandise sales
- Maintain awareness of current products, inventory, and best-selling items
- Help organize displays and maintain brand presentation standards
- Assist with receiving, organizing, and stocking merchandise
- Maintain a clean, organized, and visually appealing team store
- Support inventory counts and product organization
- Assist with preparing merchandise for matches, events, and promotions
- Support retail operations during Lexington Sporting Club matches and events
- Assist with pop-up merchandise locations and fan activations
- Help ensure a smooth customer experience during high-volume events
Requirements
What We’re Looking For
- Current college student pursuing Sports Management, Business, Marketing, Retail, or related field preferred
- Strong communication and interpersonal skills
- Friendly, outgoing personality with a customer-first mindset
- Strong organization and attention to detail
- Ability to work independently and as part of a team
- Basic computer and cash-handling skills preferred
- Comfortable working in fast-paced retail and event environments
- Ability to work flexible hours, including evenings, weekends, and matchdays as needed
- Passion for sports and the Lexington Sporting Club brand is a plus
What You’ll Gain
- Hands-on experience in professional sports retail and merchandise operations
- Exposure to inventory management, sales support, and customer engagement
- Experience supporting matchday retail execution and fan-facing activations
- Opportunity to work closely with the club’s retail and operations staff
- Practical insight into the business side of sports merchandising and fan experience
Work Environment
- Combination of team store support, inventory work, and live event retail operations
- Work performed in both indoor and outdoor retail settings, including the brick-and-mortar team store and mobile merchandise unit
- Exposure to varying weather conditions during outdoor stadium and event operations
- Frequent standing, walking, lifting, and movement during store shifts and matchdays
- Fast-paced environment with shifting priorities during matches, events, and promotions
- Frequent interaction with fans, customers, and club staff
- Event-based scheduling, including evenings, weekends, and holidays during the season
To support a safe and professional workplace, employment with Lexington Sporting Club is contingent upon the successful completion of a pre-employment background check.