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Jobs at Legendary Inc (Now Hiring) — 13 open

Legendary Inc logoLegendary Inc

Rooms Controller

Destin, Florida, United States · On-site

$19/hr

Mid level

Job Title: Rooms Controller Reports To: Director of Guest Services Summary: The Rooms Controller is primarily responsible for room inventory to maximize selling opportunities at our Front Desk. This includes assigning ro…

Skills: Room Inventory Management, Critical Thinking, Problem Solving, MS Office, Organizational Skills

Legendary Inc logoLegendary Inc

Security Officer - PM

Destin, Florida, United States · On-site

$17/hr

Entry level

Job Title: Security Officer, **3:00 - 11:00 p.m. shift Reports To: Director of Safety and Security Summary/Objective Security Officers will strive to maintain a safe and secure environment at the Emerald Grande/HarborWal…

Skills: Patrolling, Incident Response, Loss Prevention, Public Relations, Emergency Medical Care

Legendary Inc logoLegendary Inc

Dock Attendant

Destin, Florida, United States · On-site

$14/hr

Entry level

Job Title: Dock Attendant Reports To: Manager on Duty Summary: HarborWalk Village offers waterfront shopping, boat, pontoon and jet ski rentals, world class fishing, aqua adventures, dolphin cruises, clubs and nightlife,…

Skills: Customer Service, POS System Operation, Fuel Pump Operation, Cash Handling, Multitasking

Legendary Inc logoLegendary Inc

HarborWalk Village Maintenance Techni

Destin, Florida, United States · On-site

$25/hr

Mid level

Job Title: HarborWalk Village Maintenance Technician Reports To: Specialty Services Director Summary: The HarborWalk Village Maintenance Technician is responsible for overseeing all installation, repair, and upkeep opera…

Skills: Plumbing, Electrical Wiring, HVAC Maintenance, Carpentry, Painting

Legendary Inc logoLegendary Inc

Grande Vista Bar & Grill Dishwasher

Destin, Florida, United States · On-site

$16/hr

Entry level

Job Title: Grande Vista Bar & Grill Dishwasher Reports To: Director of Restaurants Overview: Grande Vista Bar & Grill is Emerald Grande’s signature restaurant located on the Destin Harbor overlooking Florida’…

Skills: Dishwashing, Time Management, Organization, Chemical Handling, Sanitization

Legendary Inc logoLegendary Inc

Bellman

Destin, Florida, United States · On-site

$14/hr

Entry level

Job Title: Bellman Reports To: Director of Guest Services/Bell Services Supervisor I. JOB SUMMARY The Emerald Grande at HarborWalk Village is looking for talented, customer service oriented and self motivated individuals…

Skills: Customer Service, Luggage Handling, Communication, Basic Computer Skills, Time Management

Legendary Inc logoLegendary Inc

Spa Concierge

Destin, Florida, United States · On-site

$14/hr

Entry level

The Spa at Emerald Grande is looking for a part-time Spa Concierge to join our customer-focused team! No experience necessary; just a great smile and desire to provide top-notch service. Job Title: Spa Concierge Reports …

Skills: Customer Service, Appointment Scheduling, Cash Handling, Multitasking, Professional Communication

Legendary Inc logoLegendary Inc

Concierge

Destin, Florida, United States · On-site

$17/hr

Entry level

Multilingual applicants strongly encouraged to apply! Job Title: Emerald Grande Concierge Summary: The Emerald Grande is tasked with ensuring that our guests have an unforgettable experience, and that their every need is…

Skills: Customer Service, Interpersonal Skills, Multitasking, Time Management, Computer Skills

Legendary Inc logoLegendary Inc

Event Coordinator

Destin, Florida, United States · On-site

Mid level

Job Title: Event Coordinator Office Location: Harbor Offices ~ R2 Reports To: Event Operations Manager Essential Duties and Responsibilities Event Planning and Execution: Develop and implement creative strategies to enha…

Skills: Event Planning, Vendor Management, Budgeting, Market Research, Community Outreach

Legendary Inc logoLegendary Inc

Guest Services Representative

Destin, Florida, United States · On-site

$17/hr

Entry level

Job Title: Guest Service Representative Reports To: Director of Guest Services Summary: The crown jewel of the Emerald Coast, Emerald Grande, is looking to fill a full-time guest services representative position at our f…

Skills: Customer Service, Communication, Computer Literacy, Conflict Resolution, Time Management

Legendary Inc logoLegendary Inc

Industrial Cleaning Technician

Destin, Florida, United States · On-site

$18/hr

Entry level

Job Title: Industrial Cleaning Technician Reports To: Specialty Services Manager Summary: The Industrial Cleaning Technician is responsible for the overall cleanliness of tile, carpet, flooring concrete, and pavers of Th…

Skills: Carpet Extraction, Pressure Washing, Floor Buffing, Heavy Equipment Operation, Customer Service

Legendary Inc logoLegendary Inc

Retail Logistics Supervisor

Destin, Florida, United States · On-site

$17/hr–$18/hr

Mid level

Job Title: Retail Logistics Supervisor Reports To: Assistant Retail Manager Summary: HarborWalk Village offers waterfront shopping, boat, pontoon and jet ski rentals, world class fishing, aqua adventures, dolphin cruises…

Skills: Inventory Management, Merchandising, Team Leadership, Guest Service, Retail Pro Software

Legendary Inc logoLegendary Inc

Massage Therapist

Destin, Florida, United States · On-site

Entry level

Job Title (contract position): Massage Therapist ~ Emerald Grande at HarborWalk Village Reports To: Spa Director Summary: The Massage Therapist is responsible for treating clients though soft tissue manipulation while ma…

Skills: Soft Tissue Manipulation, Client Assessment, Massage Therapy, Patient History Taking, Treatment Planning

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Rooms Controller

Legendary Inc

Destin, Florida, United States • On-site

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Mid level

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  • $19/hr
  • Full-time
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Rooms Controller manages room inventory and assignments to maximize selling opportunities and ensure guest fulfillment. They coordinate between affiliate vacation rentals and the hotel PMS while assisting with guest registration and front office communications.

Requirements

Candidates should have at least 3 years of experience in hospitality or front desk operations, with a preference for condo or timeshare rental experience. Proficiency in MS Excel and strong interpersonal skills are required to manage guest and owner relations.

Full job description

Job Title: Rooms Controller

Reports To: Director of Guest Services

Summary: The Rooms Controller is primarily responsible for room inventory to maximize selling opportunities at our Front Desk. This includes assigning room blocks for groups, guest preferences and our affiliate vacation rental units. The Front Office relies on the Room Controller’s ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Individuals in this role must also assist in the guest registration process, our PBX lines and our texting platform. The Rooms Controller is also a point of contact for our affiliate vacation rental teams and owners. 

**Hourly rate commensurate with experience.

Essential Duties and Responsibilities

  • Input reservations from affiliate vacation rental PMS to Emerald Grande PMS, including last minute reservations and cancelations. 
  • Using excel, ensure back-to-back efficiency of units with no oversell for vacation rentals on a consistent two-week out basis
  • Block group rooms, special requests and accommodations on all units and hotel rooms
  • Keep front desk staff, including management, informed of any oversells, challenges, special accommodations unmet, etc.
  • Check reservations listed on group resumes to ensure reservations dates, billing and room blocks are accurate in the PMS system
  • Assist owners with rooming issues, requests, upgrades or room move in accordance with affiliate policies and procedures
  • Monitor reservations to limit room moves and ensure owners and guests are in correct room type.
  • Efficiently operate affiliate PMS and on site PMS
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Assist at Front Desk when needed for check ins and check outs. 
  • Promptly answer front office phones and text messages with positive, clear and professional intent. Handle all requests and problems and when needed and delegate special requests to appropriate persons or departments.
  • Assist in maintaining out of order & out of service rooms with engineering and housekeeping and affiliate personnel
  • Stay abreast of current and upcoming events and disseminate accurately to callers and guests.
  • Communicate with the housekeeping and maintenance departments for updates on clean and working rooms.
  • Other duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty with confidence. The requirements listed below are representative of the knowledge, skill, and/or ability required. 

Knowledge, Skill and Ability Requirements

  • Critical thinking and problem-solving skills
  • Highly computer literate with proficiency in MS Office and related business and communication tools
  • Fantastic organizational and time management skills
  • Strategic and creative mindset
  • Meticulous attention to detail
  • Exceptional interpersonal, written and verbal communication skills.
  • Conflict resolution experience, patience, and good listening skills.
  • Excellent Customer Service Skills.
  • Effectively communicate with guests, owners, and employees via face to face, written or phone.
  • Ability to self-pace and work with little to no supervision.
  • Self-starter who works independently. 

Education and Experience

  • Condo and/or timeshare unit rental program experience preferred
  • A minimum of 3 years’ experience in hospitality, front desk operations, or related field

Key Competencies 

Key Competencies include strong work ethic, attention to detail, ability to self-pace, problem analysis and solving, excellent communicator, confidentiality, and integrity. Adhering to our Core Values includes being guest-centric, teamwork, respect, pro-active, accountable, learning, and sustainable.

Language Skills 

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple and/or complex correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 

Mathematical Skills 

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate and ratio. Can fully utilize Excel to create formulas, pivot tables, etc., as needed.

Reasoning Ability 

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. 

Other Qualifications 

Availability Open and operational seven days a week. Employee may be asked to work longer days or over the weekend upon occasion.

Rules and Regulations All employees must adhere to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company’s Safety Policy. 

Language Skills Must be able to speak, read, write, and comprehend the English language. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. 

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

Related keywords

Rooms ControllerHospitalityPMSRoom InventoryFront DeskVacation RentalsEmerald Grande PMSExcelPivot TablesGuest ServicesRoom BlocksPBXCondo RentalsTimeshareCustomer ServiceProperty Management

About Legendary Inc

LinkedInVisit site
Industry
Leasing Non-residential Real Estate
Company size
501-1,000 employees
Founded
1972
Headquarters
Destin, Florida
LinkedIn followers
778

Since 1972, Peter Bos is the visionary behind Legendary, Inc. As the developer of some of the largest and most prestigious resorts in Florida, the Legendary name is synonymous with full-service hospitality and outstanding real estate developments, including residential, retail, resort hotel and office projects along the Emerald Coast.

Offices: Destin, Florida 32541, US

DevelopmentReal Estate BrokerageReal Estate
View all jobs at Legendary Inc

About Legendary Inc

LinkedInVisit site
Industry
Leasing Non-residential Real Estate
Company size
501-1,000 employees
Founded
1972
Headquarters
Destin, Florida
LinkedIn followers
778

Since 1972, Peter Bos is the visionary behind Legendary, Inc. As the developer of some of the largest and most prestigious resorts in Florida, the Legendary name is synonymous with full-service hospitality and outstanding real estate developments, including residential, retail, resort hotel and office projects along the Emerald Coast.

Offices: Destin, Florida 32541, US

DevelopmentReal Estate BrokerageReal Estate
View all jobs at Legendary Inc

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