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Jobs at KSI Auto Parts (Now Hiring) — 19 open

KSI Auto Parts logoKSI Auto Parts

Call Center Representative

Houston, Texas, United States · On-site

$18/hr

Entry level

As an Inside Sales Representative will be responsible for handling inbound and outbound calls, managing customer orders, verifying information, and providing exceptional customer service to our clients in the automotive …

Skills: Customer Service, Inbound Calls, Outbound Calls, Order Management, Communication Skills

KSI Auto Parts logoKSI Auto Parts

Call Center Representative

Houston, Texas, United States · On-site

$18/hr

Entry level

As an Inside Sales Representative will be responsible for handling inbound and outbound calls, managing customer orders, verifying information, and providing exceptional customer service to our clients in the automotive …

Skills: Customer Service, Inbound Calls, Outbound Calls, Order Management, Communication Skills

KSI Auto Parts logoKSI Auto Parts

Call Center Representative

Houston, Texas, United States · On-site

$18/hr

Entry level

As an Inside Sales Representative will be responsible for handling inbound and outbound calls, managing customer orders, verifying information, and providing exceptional customer service to our clients in the automotive …

Skills: Customer Service, Inbound Calls, Outbound Calls, Order Management, Communication Skills

KSI Auto Parts logoKSI Auto Parts

CDL Transfer Driver

Atlanta, Georgia, United States · On-site

$31/hr

Mid level

Job Description KSI Auto Parts is seeking a reliable and safety-conscious CDL Transfer Driver to join our team. The successful candidate will be responsible for delivering auto parts to warehouse and shipping centers in …

Skills: Tractor Trailer Operation, CDL Class A, Loading And Unloading, Route Navigation, Vehicle Inspection

KSI Auto Parts logoKSI Auto Parts

Delivery Driver

Chicago, Illinois, United States · On-site

$23/hr

Entry level

Job Description As a delivery driver , you'll be an integral part of our team, responsible for navigating your assigned delivery route with skill and precision, all while providing exceptional customer service. If you're…

Skills: Professional Driving, Customer Service, Route Navigation, Loading And Unloading, Time Management

KSI Auto Parts logoKSI Auto Parts

Delivery Driver

Chicago, Illinois, United States · On-site

$23/hr

Entry level

Job Description As a delivery driver , you'll be an integral part of our team, responsible for navigating your assigned delivery route with skill and precision, all while providing exceptional customer service. If you're…

Skills: Professional Driving, Customer Service, Route Navigation, Loading And Unloading, Time Management

KSI Auto Parts logoKSI Auto Parts

Delivery Driver

Pewaukee, Wisconsin, United States · On-site

$20/hr

Entry level

Job Description As a delivery driver , you'll be an integral part of our team, responsible for navigating your assigned delivery route with skill and precision, all while providing exceptional customer service. If you're…

Skills: Professional Driving, Customer Service, Route Navigation, Loading And Unloading, Time Management

KSI Auto Parts logoKSI Auto Parts

CDL Transfer Driver

Whitehall, Ohio, United States · On-site

$31/hr

Mid level

Job Description KSI Auto Parts is seeking a reliable and safety-conscious CDL Transfer Driver to join our team. The successful candidate will be responsible for delivering auto parts to warehouse and shipping centers in …

Skills: Tractor Trailer Operation, CDL Class A, Loading And Unloading, Route Navigation, Vehicle Inspection

KSI Auto Parts logoKSI Auto Parts

Call Center Manager

Mechanicsville, Virginia, United States · On-site

$80k–$90k/yr

Senior

SUMMARY: The Call Center Manager will be responsible to lead and coach a team of managers and representatives in a fast-paced, dynamic call center environment. They will be overseeing the daily call center operations, fo…

Skills: Team Leadership, Coaching, Customer Service, Conflict Resolution, Performance Monitoring

KSI Auto Parts logoKSI Auto Parts

Inbound Supervisor

Whitehall, Ohio, United States · On-site

Mid level

Job Description As a Inbound Supervisor, you will be responsible for overseeing the day-to-day operations of the inbound receiving department. This role ensures that all incoming shipments are received, inspected, and pr…

Skills: Leadership, People Management, Inventory Control, Logistics Processes, Warehouse Management System

KSI Auto Parts logoKSI Auto Parts

Delivery Driver

Passaic, New Jersey, United States · On-site

$19/hr

Entry level

Job Description As a delivery driver , you'll be an integral part of our team, responsible for navigating your assigned delivery route with skill and precision, all while providing exceptional customer service. If you're…

Skills: Professional Driving, Customer Service, Route Navigation, Loading And Unloading, Time Management

KSI Auto Parts logoKSI Auto Parts

Warehouse Associate

Mechanicsville, Virginia, United States · On-site

$19/hr

Entry level

Job Description As a Warehouse Associate at KSI Auto Parts, you will be responsible for efficiently loading, unloading, staging, picking, and packing in our distribution center. Your role will support the overall flow of…

Skills: Forklift Operation, Cherry Picker Operation, Inventory Management, Order Picking, Packing

KSI Auto Parts logoKSI Auto Parts

Warehouse Associate

Mechanicsville, Virginia, United States · On-site

$19/hr

Entry level

Job Description As a Warehouse Associate at KSI Auto Parts, you will be responsible for efficiently loading, unloading, staging, picking, and packing in our distribution center. Your role will support the overall flow of…

Skills: Forklift Operation, Cherry Picker Operation, Inventory Management, Order Picking, Packing

KSI Auto Parts logoKSI Auto Parts

Delivery Driver

Dallas, Texas, United States · On-site

$19/hr

Entry level

Job Description As a delivery driver , you'll be an integral part of our team, responsible for navigating your assigned delivery route with skill and precision, all while providing exceptional customer service. If you're…

Skills: Professional Driving, Customer Service, Route Navigation, Loading And Unloading, Time Management

KSI Auto Parts logoKSI Auto Parts

Delivery Driver

Dallas, Texas, United States · On-site

$19/hr

Entry level

Job Description As a delivery driver , you'll be an integral part of our team, responsible for navigating your assigned delivery route with skill and precision, all while providing exceptional customer service. If you're…

Skills: Professional Driving, Customer Service, Route Navigation, Loading And Unloading, Time Management

KSI Auto Parts logoKSI Auto Parts

Warehouse Associate

Houston, Texas, United States · On-site

$19/hr

Entry level

Job Description As a Warehouse Associate at KSI Auto Parts, you will be responsible for efficiently loading, unloading, staging, picking, and packing in our distribution center. Your role will support the overall flow of…

Skills: Forklift Operation, Cherry Picker Operation, Pallet Jack Operation, Inventory Management, Order Picking

KSI Auto Parts logoKSI Auto Parts

Non CDL Transfer Driver

Mechanicsville, Virginia, United States · On-site

$24/hr

Entry level

Job Description As a Non-CDL Transfer Driver you will be responsible for delivering auto parts to warehouse and shipping centers in a timely, efficient, and safe manner. They will also assist in properly loading and unlo…

Skills: Box Truck Operation, Loading And Unloading, Route Navigation, Vehicle Inspection, DOT Compliance

KSI Auto Parts logoKSI Auto Parts

Warehouse Associate

Schertz, Texas, United States · On-site

$19/hr

Entry level

Job Description As a Warehouse Associate at KSI Auto Parts, you will be responsible for efficiently loading, unloading, staging, picking, and packing in our distribution center. Your role will support the overall flow of…

Skills: Forklift Operation, Cherry Picker Operation, Inventory Management, Order Picking, Packing

KSI Auto Parts logoKSI Auto Parts

Warehouse Associate

Charlotte, North Carolina, United States · On-site

$18/hr

Entry level

Job Description As a Warehouse Associate at KSI Auto Parts, you will be responsible for efficiently loading, unloading, staging, picking, and packing in our distribution center. Your role will support the overall flow of…

Skills: Forklift Operation, Cherry Picker Operation, Pallet Jack Operation, Inventory Management, Order Picking

KSI Auto Parts logo

Call Center Representative

KSI Auto Parts

Houston, Texas, United States • On-site

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Entry level

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  • $18/hr
  • Full-time
  • Pay Incentives, Paid Time Off (PTO), Floating Holiday, Health Insurance, Dental Insurance, Vision Insurance
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

The representative handles inbound and outbound calls to manage customer orders and provide product information for the automotive collision repair industry. They are responsible for verifying customer data and collaborating with the sales team to identify upselling opportunities.

Requirements

Prior experience in a call center or customer service environment is preferred, along with proficiency in Microsoft Office. Strong communication skills are required, and bilingualism in Spanish or familiarity with automotive parts is considered a plus.

Full job description

As an Inside Sales Representative will be responsible for handling inbound and outbound calls, managing customer orders, verifying information, and providing exceptional customer service to our clients in the automotive collision repair industry.

Responsibilities:

  • Handle inbound and outbound calls in a professional manner.
  • Provide accurate information to customers regarding product details, pricing, and availability.
  • Process and manage customer orders and ensure timely delivery.
  • Verify customer information, such as addresses, phone numbers, and email addresses.
  • Provide exceptional customer service to ensure customer satisfaction.
  • Follow up with customers to ensure their needs are met and exceeded.
  • Maintain a thorough understanding of the products and services offered.
  • Work with the sales team to identify opportunities to upsell products and services.

Qualifications

  • Prior experience in customer service or call center environment preferred.
  • Excellent communication skills and ability to provide exceptional customer service.
  • Bilingual in Spanish is a huge plus.
  • Strong attention to detail and ability to multi-task.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong computer skills and proficiency in Microsoft Office Suite.
  • Familiarity with automotive parts and repair industry is a plus.
  • Ability to work flexible hours, including weekends and holidays as needed

Benefits:

KSI Inside Sales Representatives are eligible to earn up to an additional $850 per month in pay incentives!

KSI Auto Parts offers a comprehensive benefits package to eligible employees. This includes 12 days of paid time off (PTO), 1 floating Holiday, health, dental, and vision insurance, 6 paid holidays, a generous matching 401K plan, and supplemental insurance. We also offer employer paid Life Insurance up to $50,000. Employees also have access to discounts through healthcare and payroll providers.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.  The employee frequently is required to sit and is occasionally required to stand and walk.  Specific vision abilities required by this job include close vision. 

EEO:  KSI Auto Parts provides equal employment opportunities to qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other status protected by applicable federal, state or local law.  All your information will be kept confidential according to EEO guidelines.

E-VERIFY:  KSI Auto Parts and its subsidiaries use E-verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States. For more information, please go to https://www.e-verify.gov/employees


The Customer Service Call Center Representative at KSI Auto Parts will work 5 days a week, 8 hours per day, with a flexible schedule that may include evenings and weekends. The call center operates Monday through Saturday from 8:30am to 5:00pm, and Saturday work may be required based on business needs at the manager’s request. During the training period, hours will be 8:00am to 4:30pm.

Related keywords

Call CenterInside SalesAutomotive Collision RepairCustomer SatisfactionOrder ProcessingMicrosoft OfficeBilingualSpanishUpsellingAutomotive PartsE-Verify

About KSI Auto Parts

LinkedInVisit site

National Aftermarket Auto Body Parts Distributor

Industry
Wholesale Motor Vehicles and Parts
Company size
501-1,000 employees
Founded
1984
Headquarters
South Plainfield, New Jersey
LinkedIn followers
4,374

For over 30 years, the KSI Group has been an industry leader for quality replacement auto body parts with a reputation for superior customer service. Established in 1984, the KSI Group has expanded its territory to 25 locations servicing 15 states and growing.

Offices: 100a Wade Ave, South Plainfield, New Jersey 07080, US · Passaic, NJ 07055, US · Pennsauken, NJ 08110, US · Pottstown, NJ 19464, US · Duncan, SC 29334, US

Automotive Parts DistributionLogisticsAutomotive
View all jobs at KSI Auto Parts

About KSI Auto Parts

LinkedInVisit site

National Aftermarket Auto Body Parts Distributor

Industry
Wholesale Motor Vehicles and Parts
Company size
501-1,000 employees
Founded
1984
Headquarters
South Plainfield, New Jersey
LinkedIn followers
4,374

For over 30 years, the KSI Group has been an industry leader for quality replacement auto body parts with a reputation for superior customer service. Established in 1984, the KSI Group has expanded its territory to 25 locations servicing 15 states and growing.

Offices: 100a Wade Ave, South Plainfield, New Jersey 07080, US · Passaic, NJ 07055, US · Pennsauken, NJ 08110, US · Pottstown, NJ 19464, US · Duncan, SC 29334, US

Automotive Parts DistributionLogisticsAutomotive
View all jobs at KSI Auto Parts

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